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Credit Union National Association, Inc.

Chief Technology Officer

Credit Union National Association, Inc., Florida, New York, United States

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Overview

Community First Credit Union is seeking a dedicated and detail-oriented Chief Technology Officer to join their executive team. This role will manage all aspects of the organization\'s technology infrastructure, including network design, hardware management, AI initiatives, the Technology Service Desk, desktop systems, and the Business Intelligence function. The IT infrastructure should be secure, scalable, and aligned with the organization\'s strategic goals. The position drives the adoption of emerging technologies to enhance service delivery, improve operational efficiency, and foster innovation and excellence in technology services. The ideal candidate should have a proven track record in managing complex IT infrastructures, including network design, hardware management, AI systems, and software deployment. They must possess a strong understanding of regulatory requirements, including cybersecurity, financial compliance, and data protection frameworks such as GDPR and SOX. A bachelor\'s degree in Information Technology, Computer Science or related field, and a minimum of 10 years\' experience in IT management with at least 5 years in a senior leadership role, preferably within a financial institution, is required.

Responsibilities

Manage all aspects of the organization\'s technology infrastructure, including network design, hardware management, AI initiatives, the Technology Service Desk, desktop systems, and Business Intelligence.

Ensure IT infrastructure is secure, scalable, and aligned with strategic goals.

Drive adoption of emerging technologies to enhance service delivery and operational efficiency.

Foster innovation and excellence in technology services through effective leadership.

Qualifications

Bachelor\'s degree in Information Technology, Computer Science or related field.

Minimum of 10 years\' experience in IT management with at least 5 years in a senior leadership role, preferably within a financial institution.

Strong understanding of regulatory requirements, including cybersecurity, financial compliance, and data protection frameworks such as GDPR and SOX.

Company Profile Community First Credit Union, a state-chartered credit union founded in 1935 in a high school basement, has grown to become one of Florida\'s largest credit unions. With 24 branches serving over 180,000 members and assets exceeding $2.7 billion, it serves members from the greater Jacksonville area, including Palm Beach, Seminole, and Volusia Counties. The credit union positively impacts the community through charitable giving, volunteerism, and financial education. It offers sophisticated financial products and services with local control and management, embodying the nonprofit, member-focused philosophy of the credit union movement.

Location Jacksonville, FL, located on the Atlantic coast of northeastern Florida, is the county seat of Duval County. The city offers beaches, outdoor activities, museums, parks, restaurants, and a rich arts and culture scene, making it an ideal place to live, work, and raise a family.

Compensation An excellent competitive compensation package will be offered to the selected candidate.

Application Procedure To submit your confidential application and learn more about the positions represented by D. Hilton Associates, please visit www.dhilton.com and click on Find a Career.

You may recommend others for candidacy by contacting Jessica Jarman, Senior Vice President at (800) 367-0433, extension 138 or Jessica@dhilton.com

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