Salesforce
Overview
Salesforce is seeking an experienced Product Manager to join the Customer Success product management team to help bring innovations in the Success Plans offer portfolio (Standard, Premier, and Signature) to acquisitions. You will work on M&A integrations and strategic new Salesforce products, supporting adoption and value. Responsibilities
Demonstrate thought-leadership via the offer portfolio strategy & vision, connecting it to Salesforce’s overall strategy. Quickly become an expert in the acquired products, their existing support/success portfolio and GTM so you can build comprehensive proposals for launch of Success Plans for M&A Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, product/engineering and CSG organizations in developing and managing the offer roadmap for M&As and strategic new Salesforce products Work backward from customers, to develop Success Plan features and functionality to help customers realize maximum value from their Salesforce investments Have accountability for the end-to-end lifecycle for the Success Plan product starting with concept definition, launch, customer experience, and successfully growing the business Use data and insights from customers, partners, sales, and delivery teams to develop points of view and feature recommendations for Success Plan portfolio Have accountability for post-launch success of the offers and features, including customer adoption and financial success Minimum requirements
Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability 10+ years of Product Management experience, with experience bringing new products to market and growing products into successful businesses Product management experience in SaaS, public cloud, or Large Enterprise B2B software Experience in Support, Success, or Services product management is a plus Prior experience integrating acquired company’s product/services portfolio is a plus Demonstrated ability to systematically simplify complex problems and articulate clear, strategic points of view for solving them Effective communicator across all levels of the organization, including driving discussions with senior executives Demonstrated ability to lead a high-performing cross-functional team and foster a culture of innovation and collaboration Preferred requirements
Experience leading product management teams and managing multi-product portfolios Experience in Salesforce products and technologies M.B.A. Please note: This role is Office Flexible. The expectation is that you will work from an office 3 days/week. Salary
Base pay range: $177,600/yr - $257,600/yr Equal Opportunity
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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Salesforce is seeking an experienced Product Manager to join the Customer Success product management team to help bring innovations in the Success Plans offer portfolio (Standard, Premier, and Signature) to acquisitions. You will work on M&A integrations and strategic new Salesforce products, supporting adoption and value. Responsibilities
Demonstrate thought-leadership via the offer portfolio strategy & vision, connecting it to Salesforce’s overall strategy. Quickly become an expert in the acquired products, their existing support/success portfolio and GTM so you can build comprehensive proposals for launch of Success Plans for M&A Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, product/engineering and CSG organizations in developing and managing the offer roadmap for M&As and strategic new Salesforce products Work backward from customers, to develop Success Plan features and functionality to help customers realize maximum value from their Salesforce investments Have accountability for the end-to-end lifecycle for the Success Plan product starting with concept definition, launch, customer experience, and successfully growing the business Use data and insights from customers, partners, sales, and delivery teams to develop points of view and feature recommendations for Success Plan portfolio Have accountability for post-launch success of the offers and features, including customer adoption and financial success Minimum requirements
Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability 10+ years of Product Management experience, with experience bringing new products to market and growing products into successful businesses Product management experience in SaaS, public cloud, or Large Enterprise B2B software Experience in Support, Success, or Services product management is a plus Prior experience integrating acquired company’s product/services portfolio is a plus Demonstrated ability to systematically simplify complex problems and articulate clear, strategic points of view for solving them Effective communicator across all levels of the organization, including driving discussions with senior executives Demonstrated ability to lead a high-performing cross-functional team and foster a culture of innovation and collaboration Preferred requirements
Experience leading product management teams and managing multi-product portfolios Experience in Salesforce products and technologies M.B.A. Please note: This role is Office Flexible. The expectation is that you will work from an office 3 days/week. Salary
Base pay range: $177,600/yr - $257,600/yr Equal Opportunity
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
#J-18808-Ljbffr