Ross Stores, Inc.
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Director, New Market Openings
role at
Ross Stores, Inc.
Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun treasure-hunt experience for customers.
Overview Ross is opening extremely high-volume and complex stores in new markets. New markets present more complexity than typical stores, with low team tenure and a higher need for new operations solutions. The Director of the New Market Opening team will oversee the full new store opening process for stores in new markets, beginning 9–10 months prior to Grand Opening and continuing through post-Grand Opening reporting and performance analysis. This role will bridge cross-functional workstreams throughout the process and will eventually manage 2 direct reports.
Responsibilities
Serve as the PMO for all new market stores and provide regular updates to the executive team.
Interact with senior cross-functional partners to ensure alignment across NYBO / Store Ops on key store details (e.g., inventory levels, merch planning).
Identify special execution needs for new market stores and work with the Store Ops team to build operations plans for all stores.
Support field and HR to ensure strong leadership alignment for each store and comprehensive plans for associate recruiting and staffing.
Travel to markets to support store training and leadership development.
Build reporting plans to help the field and executives monitor and assess store performance.
Identify opportunities to improve post-Grand Opening and partner with the Field to troubleshoot solutions.
Conduct hindsight efforts to inform new playbooks for future store openings.
Develop the talents of direct reports.
Qualifications and Skills
10+ years of professional work experience, preferably in strategic management consulting, retail, and/or consumer products. MBA preferred.
Demonstrated track record as an outstanding problem-solver and strategic thinker.
Ability to identify key issues quickly and develop hypotheses; work in and bring structure to ambiguous environments.
Strong written and oral communication skills with the ability to influence senior executives; excellent presentation and deck-writing abilities.
Experience with strategic initiatives, cross-functional stakeholder engagement, and project management; ability to drive results and manage competing priorities.
Excellent interpersonal and people leadership skills; collaborative with a broad range of influence styles.
Strong executive presence and command skills; ability to navigate a fast-paced retail landscape.
Detail-oriented; high attention to detail and drive to get things right.
Trustworthy with confidential information and unwavering professional integrity.
Proficiency in Excel and PowerPoint.
Prior retail / new store opening experience is preferred.
Physical Requirements / ADA Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files. Consistent timeliness and regular attendance. Vision requirements: ability to see information in print and/or electronically. This role requires regular in-office presence, with a combination of in-office and remote work possible.
Supervisory Responsibilities Eventually this role will oversee 2 Managers.
Disclaimer This job description summarizes primary duties and responsibilities and is not intended to be a comprehensive listing. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination.
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Director, New Market Openings
role at
Ross Stores, Inc.
Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun treasure-hunt experience for customers.
Overview Ross is opening extremely high-volume and complex stores in new markets. New markets present more complexity than typical stores, with low team tenure and a higher need for new operations solutions. The Director of the New Market Opening team will oversee the full new store opening process for stores in new markets, beginning 9–10 months prior to Grand Opening and continuing through post-Grand Opening reporting and performance analysis. This role will bridge cross-functional workstreams throughout the process and will eventually manage 2 direct reports.
Responsibilities
Serve as the PMO for all new market stores and provide regular updates to the executive team.
Interact with senior cross-functional partners to ensure alignment across NYBO / Store Ops on key store details (e.g., inventory levels, merch planning).
Identify special execution needs for new market stores and work with the Store Ops team to build operations plans for all stores.
Support field and HR to ensure strong leadership alignment for each store and comprehensive plans for associate recruiting and staffing.
Travel to markets to support store training and leadership development.
Build reporting plans to help the field and executives monitor and assess store performance.
Identify opportunities to improve post-Grand Opening and partner with the Field to troubleshoot solutions.
Conduct hindsight efforts to inform new playbooks for future store openings.
Develop the talents of direct reports.
Qualifications and Skills
10+ years of professional work experience, preferably in strategic management consulting, retail, and/or consumer products. MBA preferred.
Demonstrated track record as an outstanding problem-solver and strategic thinker.
Ability to identify key issues quickly and develop hypotheses; work in and bring structure to ambiguous environments.
Strong written and oral communication skills with the ability to influence senior executives; excellent presentation and deck-writing abilities.
Experience with strategic initiatives, cross-functional stakeholder engagement, and project management; ability to drive results and manage competing priorities.
Excellent interpersonal and people leadership skills; collaborative with a broad range of influence styles.
Strong executive presence and command skills; ability to navigate a fast-paced retail landscape.
Detail-oriented; high attention to detail and drive to get things right.
Trustworthy with confidential information and unwavering professional integrity.
Proficiency in Excel and PowerPoint.
Prior retail / new store opening experience is preferred.
Physical Requirements / ADA Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files. Consistent timeliness and regular attendance. Vision requirements: ability to see information in print and/or electronically. This role requires regular in-office presence, with a combination of in-office and remote work possible.
Supervisory Responsibilities Eventually this role will oversee 2 Managers.
Disclaimer This job description summarizes primary duties and responsibilities and is not intended to be a comprehensive listing. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination.
#J-18808-Ljbffr