Abode
Overview
Abode , one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a
Senior Director of Supportive Services
for our programs in Santa Clara County. This is a key position and part of Abode’s Senior Management Team—a dynamic group of individuals striving to increase housing opportunities for the most vulnerable people experiencing homelessness in the Bay Area. The Senior Director is responsible for providing oversight of supportive housing and supportive services programs across Santa Clara County, developing protocols, policies, and procedures applicable to supportive housing programs and staff, maintaining the quality of care and effectiveness of services, managing contractual relationships, and supervising staff. The current portfolio includes permanent supportive housing site-based and scattered-site programs, interim housing, outreach programs, and intensive case management programs. This role offers opportunities to partner with a cross section of providers across Santa Clara County including the Office of Supportive Housing, law enforcement, property management entities, non-profit partners, Board of Supervisors, and City Council members. Benefits
$110,000 - $140,000/year DOE Sign on bonus of up to $10,000 100% Medical, Dental, Vision benefits coverage for employees 31 Paid Time Off/Holiday days per year 403(b) Retirement Savings Plan with Employer Match & Contribution Programs Professional Development Trainings and Opportunities, All Staff Events Dynamic, mission-driven culture and supportive leadership How You Make An Impact
Program Oversight: Oversee all supportive services/supportive housing programs in Santa Clara County. Develop and implement policies, procedures, and outcomes; provide leadership to all staff and programs, including new program development and emerging issues affecting service delivery. Ensure programs comply with funding regulations, goals, and stakeholder expectations. Program/Staff Supervision: Supervise associate directors, program managers and other staff; provide regular feedback and supervision, training, and professional development; implement evaluations. Coordination of Departments: Ensure programs integrate supportive services and housing components to stabilize and improve housing, income, and health outcomes. Evaluation and Quality Systems Management: Lead program evaluation efforts and ensure consistent quality improvement; ensure compliance with contractual requirements and funding streams. Agency Liaison to the Community: Maintain effective public relations and relationships with the community; serve as spokesperson when called upon. Fiscal Management: Collaborate with finance to ensure budgets are complete and financials tracked. Senior Management: Collaborate with agency management and participate in Senior Management meetings. Other duties as assigned. Qualifications
MSW, MFT or MA/MS in Psychology from an accredited university preferred 10 years of professional experience in the human services, social work, or related field 5+ years’ nonprofit management experience with proven success implementing housing/supportive services for people who are homeless Valid California driver’s license with auto insurance and clean DMV record Competencies
Excellent verbal & written communication, organizational, and time management skills Strong analytical and critical thinking with meticulous attention to detail Ability to work independently and collaboratively Proficiency in Microsoft Office and related systems Ability to learn and use required mobile devices and business apps High emotional intelligence and cultural humility; ability to build and maintain relationships Physical Requirements
Ability to communicate, see, and read a variety of materials; keyboard use Manual dexterity; occasional lifting up to 25 pounds Ability to drive and travel throughout the county; ability to move between floors Work Conditions / Environment
Shared office environment with moderate to high noise level Multi-level buildings with stairs and ramps; frequent car travel Work in program service environments, including various offices and meeting spaces Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace
#J-18808-Ljbffr
Abode , one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a
Senior Director of Supportive Services
for our programs in Santa Clara County. This is a key position and part of Abode’s Senior Management Team—a dynamic group of individuals striving to increase housing opportunities for the most vulnerable people experiencing homelessness in the Bay Area. The Senior Director is responsible for providing oversight of supportive housing and supportive services programs across Santa Clara County, developing protocols, policies, and procedures applicable to supportive housing programs and staff, maintaining the quality of care and effectiveness of services, managing contractual relationships, and supervising staff. The current portfolio includes permanent supportive housing site-based and scattered-site programs, interim housing, outreach programs, and intensive case management programs. This role offers opportunities to partner with a cross section of providers across Santa Clara County including the Office of Supportive Housing, law enforcement, property management entities, non-profit partners, Board of Supervisors, and City Council members. Benefits
$110,000 - $140,000/year DOE Sign on bonus of up to $10,000 100% Medical, Dental, Vision benefits coverage for employees 31 Paid Time Off/Holiday days per year 403(b) Retirement Savings Plan with Employer Match & Contribution Programs Professional Development Trainings and Opportunities, All Staff Events Dynamic, mission-driven culture and supportive leadership How You Make An Impact
Program Oversight: Oversee all supportive services/supportive housing programs in Santa Clara County. Develop and implement policies, procedures, and outcomes; provide leadership to all staff and programs, including new program development and emerging issues affecting service delivery. Ensure programs comply with funding regulations, goals, and stakeholder expectations. Program/Staff Supervision: Supervise associate directors, program managers and other staff; provide regular feedback and supervision, training, and professional development; implement evaluations. Coordination of Departments: Ensure programs integrate supportive services and housing components to stabilize and improve housing, income, and health outcomes. Evaluation and Quality Systems Management: Lead program evaluation efforts and ensure consistent quality improvement; ensure compliance with contractual requirements and funding streams. Agency Liaison to the Community: Maintain effective public relations and relationships with the community; serve as spokesperson when called upon. Fiscal Management: Collaborate with finance to ensure budgets are complete and financials tracked. Senior Management: Collaborate with agency management and participate in Senior Management meetings. Other duties as assigned. Qualifications
MSW, MFT or MA/MS in Psychology from an accredited university preferred 10 years of professional experience in the human services, social work, or related field 5+ years’ nonprofit management experience with proven success implementing housing/supportive services for people who are homeless Valid California driver’s license with auto insurance and clean DMV record Competencies
Excellent verbal & written communication, organizational, and time management skills Strong analytical and critical thinking with meticulous attention to detail Ability to work independently and collaboratively Proficiency in Microsoft Office and related systems Ability to learn and use required mobile devices and business apps High emotional intelligence and cultural humility; ability to build and maintain relationships Physical Requirements
Ability to communicate, see, and read a variety of materials; keyboard use Manual dexterity; occasional lifting up to 25 pounds Ability to drive and travel throughout the county; ability to move between floors Work Conditions / Environment
Shared office environment with moderate to high noise level Multi-level buildings with stairs and ramps; frequent car travel Work in program service environments, including various offices and meeting spaces Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace
#J-18808-Ljbffr