Winter Park Lodging Company
Overview
As our General Manager, you'll shape and sharpen systems, ensuring stellar guest and homeowner experiences. You will lead and oversee Housekeeping, Laundry, and Maintenance teams while collaborating with the Guest and Owner Experience Team, Human Resources, Accounting, Marketing, Sales, and Revenue Management teams. About the Company
Winter Park Lodging Company is a vacation rental management company with 100+ vacation rentals in the Winter Park area. Our carefully crafted selection of properties salutes every interest, from ski-in/ ski-out condos to exquisite mountain retreats. We pride ourselves on delivering a 5-star service to our guests and property owners, with services including in-room ski rental services and a 24 hour emergency line. About the Opportunity
As our
General Manager , you’ll shape and sharpen systems, ensuring stellar guest and homeowner experiences. You will lead and oversee Housekeeping, Laundry, and Maintenance teams while working collaboratively with the Guest and Owner Experience, HR, Accounting, Marketing, Sales, and Revenue Management teams. Embark on a new path in the heart of Winter Park, Colorado, where your strategic mindset will be crucial for our expanding vacation rental landscape. Key Responsibilities
Responsible for all department managers and team leads under the Operations umbrella. Work with the Director of Operations and other colleagues to set, implement, and follow through with policies, procedures, and systems. Communicate directly with the Guest & Owner Experience Team to provide information and troubleshoot issues. Oversee the upkeep and organization of the Park Ave office where all Property Care Teams are located. Coordinate daily schedules of employees as needed. Manage all aspects of vehicle maintenance and upkeep, including routine washing and interior/exterior cleaning. Recruit, train, schedule, coach, counsel, and communicate job expectations to all employees. Analyze workflow, space requirements, equipment layout, and implement improvements as needed. Work with the Director of Operations and the Accounting Team to create and manage the Operations Budget. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; comply with OSHA regulations. Communicate operating policies and issues at routine team meetings. Assist the Inspections Team and others as needed in completing tasks. Manage relationships with key operations vendors. The Successful Candidate Will Bring
4-year college degree. A combination of education and experience may be considered. 2+ years of property management, hospitality, or vacation rental experience. Advanced knowledge of home systems, maintenance, and troubleshooting. Minimum of two years experience managing a team or department. Proficient in Microsoft Office (Excel & Word). Strong computer skills with the ability to adapt to continued changes in programs and processes. Ability to speak English fluently; Spanish is a plus. Must have reliable transportation and a valid driver’s license. Must be able to work weekends and holidays. Ability to lift up to 50+ lbs. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Customer Service Industries: Hospitality and Hotels and Motels
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As our General Manager, you'll shape and sharpen systems, ensuring stellar guest and homeowner experiences. You will lead and oversee Housekeeping, Laundry, and Maintenance teams while collaborating with the Guest and Owner Experience Team, Human Resources, Accounting, Marketing, Sales, and Revenue Management teams. About the Company
Winter Park Lodging Company is a vacation rental management company with 100+ vacation rentals in the Winter Park area. Our carefully crafted selection of properties salutes every interest, from ski-in/ ski-out condos to exquisite mountain retreats. We pride ourselves on delivering a 5-star service to our guests and property owners, with services including in-room ski rental services and a 24 hour emergency line. About the Opportunity
As our
General Manager , you’ll shape and sharpen systems, ensuring stellar guest and homeowner experiences. You will lead and oversee Housekeeping, Laundry, and Maintenance teams while working collaboratively with the Guest and Owner Experience, HR, Accounting, Marketing, Sales, and Revenue Management teams. Embark on a new path in the heart of Winter Park, Colorado, where your strategic mindset will be crucial for our expanding vacation rental landscape. Key Responsibilities
Responsible for all department managers and team leads under the Operations umbrella. Work with the Director of Operations and other colleagues to set, implement, and follow through with policies, procedures, and systems. Communicate directly with the Guest & Owner Experience Team to provide information and troubleshoot issues. Oversee the upkeep and organization of the Park Ave office where all Property Care Teams are located. Coordinate daily schedules of employees as needed. Manage all aspects of vehicle maintenance and upkeep, including routine washing and interior/exterior cleaning. Recruit, train, schedule, coach, counsel, and communicate job expectations to all employees. Analyze workflow, space requirements, equipment layout, and implement improvements as needed. Work with the Director of Operations and the Accounting Team to create and manage the Operations Budget. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; comply with OSHA regulations. Communicate operating policies and issues at routine team meetings. Assist the Inspections Team and others as needed in completing tasks. Manage relationships with key operations vendors. The Successful Candidate Will Bring
4-year college degree. A combination of education and experience may be considered. 2+ years of property management, hospitality, or vacation rental experience. Advanced knowledge of home systems, maintenance, and troubleshooting. Minimum of two years experience managing a team or department. Proficient in Microsoft Office (Excel & Word). Strong computer skills with the ability to adapt to continued changes in programs and processes. Ability to speak English fluently; Spanish is a plus. Must have reliable transportation and a valid driver’s license. Must be able to work weekends and holidays. Ability to lift up to 50+ lbs. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Customer Service Industries: Hospitality and Hotels and Motels
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