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ServiceNet

Program Director Community Supports for Independence

ServiceNet, Northampton, Massachusetts, us, 01061

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Program Director, Community Supports for Independence

Location: Northampton, MA • Type: Full-time • Salary: $50,000 to $52,000 • Schedule: Monday–Friday, 9AM–5PM with occasional evenings and weekend days to meet programmatic needs. Overview

ServiceNet, a compassionate nonprofit organization, is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Director for the Community Supports for Independence (CSI) program. CSI provides skill building and case management to adults with autism and mental health and/or medical conditions. Areas of focus are individualized based on the person’s needs and wants. Key Responsibilities

Oversee day-to-day delivery of services. Triage acute situations and provide follow-up as needed. Act as lead in absence of Case Manager. Ensure documentation and regulatory requirements are met. Facilitate weekly team meetings and guide team-wide communication and consistency. Manage a team of 5+ case managers. Manage admissions, discharges, and Individualized Support & Life Plans in coordination with DDS, the Individual and Families. Track attendance, support timely billing, budgets development and communication with families. Participate in agency-wide committees and on initiatives related to Family Support. Represent CSI in the community and for agency fundraising and marketing efforts. Qualifications

Bachelor’s degree in Human Services or related field or 5+ years of experience in Human Services. At least 2 years of experience supporting individuals with disabilities/autism and co-occurring needs. Proven experience managing a remote team, including conducting training and leading team meetings. Comfort with electronic records and program-level reporting. Ability to work from various locations. This is a hybrid position that oversees a team out in the community. Benefits

401(k) matching Dental insurance Health insurance Paid time off Training & development Tuition assistance Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And more About ServiceNet

ServiceNet is a respectful nonprofit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. Our dedicated staff work together to make a meaningful difference in the lives of others. Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn More About ServiceNet

https://www.servicenet.org/

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