OrganOx
Overview
OrganOx is a global medical device company focused on improving transplantation outcomes. We are seeking a
Clinical Specialist
to join our team. This is a remote-based position located in the Phoenix, AZ or Chicago, IL area. The incumbent must reside within one of these territories and be located within 45 minutes of a major airport hub to facilitate travel up to 70% of the time for site support, customer training, and corporate meetings. Responsibilities
Successfully complete both didactic and hands-on training at OrganOx\'s Training Center in Madison, NJ Achieve OrganOx metra certification within the timelines and requirements outlined in the training plan Provide training and ongoing support to organ retrieval and transplant teams on the proper use of the OrganOx metra, ensuring full compliance with all OrganOx policies and procedures On-Call & Clinical Support
Provide 24/7 on-call coverage for approximately 15 days per month, including holidays and weekends for both remote and onsite clinical support Travel nationally to hospitals and Organ Procurement Organizations to deliver on-site case support as needed Non-Call Responsibilities (Standard Business Hours)
Organize initiation and refresher site visits, including educational sessions, goodwill visits, device user or surgeon training, in-services, fellow training, and discovery visits Partner with Territory Managers to address site-specific needs, including customer site visits Collaborate with liver transplant teams to collect and document data on organs perfused and preserved using the metra, supporting the ongoing evaluation of product performance Assist directors, managers, and other internal teams with assignments, both remotely and onsite Prepare case study reviews with guidance from senior colleagues Participate in scheduled virtual meetings and ongoing education sessions Complete administrative responsibilities, including expense reporting, email correspondence, and other communications Professional Responsibility & Compliance
Maintain all current vendor credentialing requirements and successfully complete routine background checks and drug screenings Represent OrganOx professionally at conferences and meetings both in person and virtually as a supporter, participant, or presenter Ensure full compliance with OrganOx quality policies and procedures to uphold the highest standards of work Build and maintain positive relationships with end users at all levels Adhere to OrganOx\'s Code of Conduct, values, and all other company policies Perform additional duties as assigned by the Director of Clinical Support Requirements
Essential Requirements
A Bachelor of Science degree, combined with equivalent medical experience is required A minimum of 3 years of clinical experience in ICU, ECMO, Transplant, Perfusion, Organ Procurement, or Transplant Research is required Demonstrated ability to: Maintain high flexibility and willingness to support sites across North America as needed Apply strong attention to detail with excellent organizational skills Utilize critical thinking and exceptional problem-solving abilities with a proactive approach Communicate effectively and build strong relationships internally and externally Deliver outstanding customer-facing service with a professional demeanor Perform under pressure while maintaining composure and quality Adapt in a fast-paced, dynamic environment while managing multiple priorities Collaborate effectively within cross-functional teams Proficiency in Microsoft Word, Excel, and PowerPoint Preferred Qualifications
Preferred Licensed RN, Respiratory Therapist, Perfusionist, Physician Assistant, or a degree in a health science-related field Industry experience in the medical device sector Liver transplant experience Travel & Work Arrangement
Ability to travel up to 70% of the time for site support, customer training, and corporate meetings Willingness to work extended hours or remain awake for long periods due to customer site support and travel logistics Must reside within 45 minutes of a major airport hub to facilitate travel Fully remote position with regular meetings and collaboration across multiple time zones Benefits
The Pay Range for this position is $100,000 - $110,000 annually, with a 20% target annual bonus. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, flexible spending accounts, 401(k) with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
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OrganOx is a global medical device company focused on improving transplantation outcomes. We are seeking a
Clinical Specialist
to join our team. This is a remote-based position located in the Phoenix, AZ or Chicago, IL area. The incumbent must reside within one of these territories and be located within 45 minutes of a major airport hub to facilitate travel up to 70% of the time for site support, customer training, and corporate meetings. Responsibilities
Successfully complete both didactic and hands-on training at OrganOx\'s Training Center in Madison, NJ Achieve OrganOx metra certification within the timelines and requirements outlined in the training plan Provide training and ongoing support to organ retrieval and transplant teams on the proper use of the OrganOx metra, ensuring full compliance with all OrganOx policies and procedures On-Call & Clinical Support
Provide 24/7 on-call coverage for approximately 15 days per month, including holidays and weekends for both remote and onsite clinical support Travel nationally to hospitals and Organ Procurement Organizations to deliver on-site case support as needed Non-Call Responsibilities (Standard Business Hours)
Organize initiation and refresher site visits, including educational sessions, goodwill visits, device user or surgeon training, in-services, fellow training, and discovery visits Partner with Territory Managers to address site-specific needs, including customer site visits Collaborate with liver transplant teams to collect and document data on organs perfused and preserved using the metra, supporting the ongoing evaluation of product performance Assist directors, managers, and other internal teams with assignments, both remotely and onsite Prepare case study reviews with guidance from senior colleagues Participate in scheduled virtual meetings and ongoing education sessions Complete administrative responsibilities, including expense reporting, email correspondence, and other communications Professional Responsibility & Compliance
Maintain all current vendor credentialing requirements and successfully complete routine background checks and drug screenings Represent OrganOx professionally at conferences and meetings both in person and virtually as a supporter, participant, or presenter Ensure full compliance with OrganOx quality policies and procedures to uphold the highest standards of work Build and maintain positive relationships with end users at all levels Adhere to OrganOx\'s Code of Conduct, values, and all other company policies Perform additional duties as assigned by the Director of Clinical Support Requirements
Essential Requirements
A Bachelor of Science degree, combined with equivalent medical experience is required A minimum of 3 years of clinical experience in ICU, ECMO, Transplant, Perfusion, Organ Procurement, or Transplant Research is required Demonstrated ability to: Maintain high flexibility and willingness to support sites across North America as needed Apply strong attention to detail with excellent organizational skills Utilize critical thinking and exceptional problem-solving abilities with a proactive approach Communicate effectively and build strong relationships internally and externally Deliver outstanding customer-facing service with a professional demeanor Perform under pressure while maintaining composure and quality Adapt in a fast-paced, dynamic environment while managing multiple priorities Collaborate effectively within cross-functional teams Proficiency in Microsoft Word, Excel, and PowerPoint Preferred Qualifications
Preferred Licensed RN, Respiratory Therapist, Perfusionist, Physician Assistant, or a degree in a health science-related field Industry experience in the medical device sector Liver transplant experience Travel & Work Arrangement
Ability to travel up to 70% of the time for site support, customer training, and corporate meetings Willingness to work extended hours or remain awake for long periods due to customer site support and travel logistics Must reside within 45 minutes of a major airport hub to facilitate travel Fully remote position with regular meetings and collaboration across multiple time zones Benefits
The Pay Range for this position is $100,000 - $110,000 annually, with a 20% target annual bonus. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, flexible spending accounts, 401(k) with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
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