MSX International
Overview
At MSX you’ll be shaping how dealerships deliver exceptional customer experiences. You’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact. If you’re energized by technology, enjoy helping others succeed, and want a career where every day is different, this role is for you. What You’ll Do
Be the expert: Guide dealerships through installation, training, and adoption of the FSR+ tool. Coach and mentor: Empower dealership staff to confidently use FSR+ and get the most out of it. Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance. Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. Leverage technology: Use Remote Experience tools and data-driven insights to drive utilization and success. Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. Qualifications
A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). Confidence in communicating with all levels of dealership staff. Experience in customer service, training, or dealership operations. Comfort with technology, data analysis, and creating clear action plans. A natural teaching mindset—always looking for ways to make things better. 2+ years of customer-facing or coaching/training experience. Bonus Points If You Have
A college degree (or are currently working toward one). Background in teaching, training, or coaching. Experience working in fast-paced, independent roles where you set the tone for success. Strong organizational skills and a proactive mindset. Wage/Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $70k to $74k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Information Services Referrals increase your chances of interviewing at MSX International by 2x Get notified about new Implementation Specialist jobs in
Boston, MA .
#J-18808-Ljbffr
At MSX you’ll be shaping how dealerships deliver exceptional customer experiences. You’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact. If you’re energized by technology, enjoy helping others succeed, and want a career where every day is different, this role is for you. What You’ll Do
Be the expert: Guide dealerships through installation, training, and adoption of the FSR+ tool. Coach and mentor: Empower dealership staff to confidently use FSR+ and get the most out of it. Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance. Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. Leverage technology: Use Remote Experience tools and data-driven insights to drive utilization and success. Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. Qualifications
A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). Confidence in communicating with all levels of dealership staff. Experience in customer service, training, or dealership operations. Comfort with technology, data analysis, and creating clear action plans. A natural teaching mindset—always looking for ways to make things better. 2+ years of customer-facing or coaching/training experience. Bonus Points If You Have
A college degree (or are currently working toward one). Background in teaching, training, or coaching. Experience working in fast-paced, independent roles where you set the tone for success. Strong organizational skills and a proactive mindset. Wage/Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $70k to $74k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Information Services Referrals increase your chances of interviewing at MSX International by 2x Get notified about new Implementation Specialist jobs in
Boston, MA .
#J-18808-Ljbffr