Sunrise Senior Living
Vice President People Experience & Employee Relations
Sunrise Senior Living, Mc Lean, Virginia, us, 22107
Vice President People Experience & Employee Relations
Join to apply for the
Vice President People Experience & Employee Relations
role at
Sunrise Senior Living Base pay range $200,000.00/yr - $250,000.00/yr When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. You will also gain joy in serving others and deep fulfillment in your work. Sunrise Senior Living was certified as a Great Place to Work by Activated Insights (8th time).
Job Overview The Vice President, People Experience & Employee Relations is a strategic leadership role responsible for building and leading comprehensive employee experience, organizational culture, and employee relations capabilities while establishing robust HR policy governance during a period of HR transformation. This role serves as the organization\'s chief advocate for creating exceptional employee experiences across 250+ locations and 20,000+ team members through proactive relationship management, culture development, and policy governance. Working with the HR Business Partner network and other HR leaders, this role will design and implement scalable, people-centered solutions that support organizational growth while ensuring compliance with evolving laws. This is a build-from-the-ground-up leadership opportunity to create scalable systems and lead change across a large, distributed workforce.
Responsibilities & Qualifications As part of Sunrise, supporting our Mission, Principles of Service and Core Values is fundamental. The following essential functions apply:
Strategic Leadership & Transformation Partnership (15%)
Develop and execute enterprise-wide strategy for employee experience, culture, employee relations, and HR policy governance
Partner with senior leadership to align people strategies with business objectives and growth plans
Lead organizational change management during HR service delivery transformation
Build data-driven insights and reporting capabilities to measure success and identify improvements
Contribute to HR transformation goals through agile methods and cross-functional collaboration
Employee Experience Excellence (25%)
Design comprehensive employee journey mapping from hire to retire, focusing on frontline team members
Create scalable programs to enhance workplace experience across locations and roles
Evolve employee listening strategies (surveys, focus groups, feedback)
Establish workplace environment standards and improvement initiatives
Establish early warning systems and trend analysis to address experience challenges
Design retention strategies based on experience insights
Culture Development & Stewardship (20%)
Define, communicate, and embed organizational values and behaviors
Create culture measurement tools and interventions to close gaps
Partner with communications on culture-building and internal branding
Lead initiatives to enhance psychological safety, inclusion, and belonging
Foster positive workplace cultures aligned with goals
Employee Relations & Case Management (25%)
Establish a comprehensive employee relations framework including case management and escalation
Lead complex employee relations investigations with objectivity and sensitivity
Provide strategic guidance to leadership on sensitive matters
Partner with legal on dispute resolution and mediation programs
Proactively manage relationships to prevent issues and build trust
Serve as escalation point for enterprise-level cases
HR Policy Development & Governance (10%)
Establish HR policy governance framework including development, review, approval, and maintenance
Lead cross-functional policy development balancing employee needs, business objectives, and regulatory requirements
Create scalable policy templates for consistent application
Monitor evolving employment laws and compliance across federal, state, and local levels
Conduct policy audits and risk assessments to ensure ongoing compliance
HR Business Partner Enablement (5%)
Provide ongoing consultation to HRBPs on complex matters
Establish regular knowledge sharing and continuous improvement
Support HRBPs in handling employee relations through training and programs
Qualifications
10+ years progressive HR leadership experience with minimum 5 years in senior roles
Bachelor\'s degree in Human Resources, Labor Relations, Business Administration, Psychology, Law, or related field
Master\'s in HR, Organizational Development, Psychology, or related field preferred
Professional certifications (SHRM-SCP, SPHR, or equivalent) strongly preferred
Experience building employee experience, culture, or employee relations functions from startup phase
Experience managing distributed workforce across multiple locations
Deep expertise in frontline/hourly employee population dynamics and engagement strategies
Experience with union relations and collective bargaining preferred
Background in organizational transformation or large-scale HR system implementations preferred
Experience leading HR Business Partner networks preferred
Experience in multi-location service industries (retail, hospitality, healthcare) preferred
About Sunrise Ready to take the next step? Sunrise offers benefits and opportunities designed to support your goals and well-being, including medical, dental, vision, life, disability plans, retirement savings, PTO, and more. Some benefits have eligibility requirements.
Pre-employment & Compensation Pre-employment: drug test and applicable health screenings; vaccination requirements as mandated by law. Compensation will be determined by location, skills, and experience.
Seniority level
Executive Employment type
Full-time Job function
Human Resources Industries
Hospitals and Health Care
#J-18808-Ljbffr
Join to apply for the
Vice President People Experience & Employee Relations
role at
Sunrise Senior Living Base pay range $200,000.00/yr - $250,000.00/yr When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. You will also gain joy in serving others and deep fulfillment in your work. Sunrise Senior Living was certified as a Great Place to Work by Activated Insights (8th time).
Job Overview The Vice President, People Experience & Employee Relations is a strategic leadership role responsible for building and leading comprehensive employee experience, organizational culture, and employee relations capabilities while establishing robust HR policy governance during a period of HR transformation. This role serves as the organization\'s chief advocate for creating exceptional employee experiences across 250+ locations and 20,000+ team members through proactive relationship management, culture development, and policy governance. Working with the HR Business Partner network and other HR leaders, this role will design and implement scalable, people-centered solutions that support organizational growth while ensuring compliance with evolving laws. This is a build-from-the-ground-up leadership opportunity to create scalable systems and lead change across a large, distributed workforce.
Responsibilities & Qualifications As part of Sunrise, supporting our Mission, Principles of Service and Core Values is fundamental. The following essential functions apply:
Strategic Leadership & Transformation Partnership (15%)
Develop and execute enterprise-wide strategy for employee experience, culture, employee relations, and HR policy governance
Partner with senior leadership to align people strategies with business objectives and growth plans
Lead organizational change management during HR service delivery transformation
Build data-driven insights and reporting capabilities to measure success and identify improvements
Contribute to HR transformation goals through agile methods and cross-functional collaboration
Employee Experience Excellence (25%)
Design comprehensive employee journey mapping from hire to retire, focusing on frontline team members
Create scalable programs to enhance workplace experience across locations and roles
Evolve employee listening strategies (surveys, focus groups, feedback)
Establish workplace environment standards and improvement initiatives
Establish early warning systems and trend analysis to address experience challenges
Design retention strategies based on experience insights
Culture Development & Stewardship (20%)
Define, communicate, and embed organizational values and behaviors
Create culture measurement tools and interventions to close gaps
Partner with communications on culture-building and internal branding
Lead initiatives to enhance psychological safety, inclusion, and belonging
Foster positive workplace cultures aligned with goals
Employee Relations & Case Management (25%)
Establish a comprehensive employee relations framework including case management and escalation
Lead complex employee relations investigations with objectivity and sensitivity
Provide strategic guidance to leadership on sensitive matters
Partner with legal on dispute resolution and mediation programs
Proactively manage relationships to prevent issues and build trust
Serve as escalation point for enterprise-level cases
HR Policy Development & Governance (10%)
Establish HR policy governance framework including development, review, approval, and maintenance
Lead cross-functional policy development balancing employee needs, business objectives, and regulatory requirements
Create scalable policy templates for consistent application
Monitor evolving employment laws and compliance across federal, state, and local levels
Conduct policy audits and risk assessments to ensure ongoing compliance
HR Business Partner Enablement (5%)
Provide ongoing consultation to HRBPs on complex matters
Establish regular knowledge sharing and continuous improvement
Support HRBPs in handling employee relations through training and programs
Qualifications
10+ years progressive HR leadership experience with minimum 5 years in senior roles
Bachelor\'s degree in Human Resources, Labor Relations, Business Administration, Psychology, Law, or related field
Master\'s in HR, Organizational Development, Psychology, or related field preferred
Professional certifications (SHRM-SCP, SPHR, or equivalent) strongly preferred
Experience building employee experience, culture, or employee relations functions from startup phase
Experience managing distributed workforce across multiple locations
Deep expertise in frontline/hourly employee population dynamics and engagement strategies
Experience with union relations and collective bargaining preferred
Background in organizational transformation or large-scale HR system implementations preferred
Experience leading HR Business Partner networks preferred
Experience in multi-location service industries (retail, hospitality, healthcare) preferred
About Sunrise Ready to take the next step? Sunrise offers benefits and opportunities designed to support your goals and well-being, including medical, dental, vision, life, disability plans, retirement savings, PTO, and more. Some benefits have eligibility requirements.
Pre-employment & Compensation Pre-employment: drug test and applicable health screenings; vaccination requirements as mandated by law. Compensation will be determined by location, skills, and experience.
Seniority level
Executive Employment type
Full-time Job function
Human Resources Industries
Hospitals and Health Care
#J-18808-Ljbffr