Numotion
Overview
Vice President of Field Service – Location: Northeast Territory (Philadelphia PA, Hartford CT, Boston MA, Pittsburgh PA, Cleveland OH, Columbus OH, Baltimore MD). Travel ~40%. Supporting: 30 locations, 12 Directors, 125 employees. Pay Range: $155,000 to $175,000. Compensation decisions are based on factors including skills, qualifications, experience and location. Be a Leader in Transforming Lives. Join Numotion. Numotion is the nation’s leading provider of Complex Rehabilitation Technology (CRT) and empowers people with disabilities to participate in life through customized mobility and medical solutions. We are committed to diversity, equity, and inclusion. What You’ll Do
Lead and inspire a high-performing regional service team across multiple branch locations. Define and implement service strategies that improve quality, efficiency, and customer satisfaction. Oversee operational budgets, KPIs, and long-term business objectives to ensure profitability and growth. Champion process standardization by deploying best practices in repair and service across your territory. Collaborate with Sales and Operations leadership to deliver a seamless, high-quality customer experience. Stay informed on CRT industry trends, funding models, and healthcare compliance requirements as a thought leader. Foster a culture of inclusion, accountability, and continuous improvement across your teams. What You Bring
Required Qualifications: Bachelor’s degree in business, healthcare, or related field (or equivalent experience) 7+ years in operations management with increasing leadership responsibility 5+ years leading multi-site healthcare operations with responsibility for:
Functional and strategic aspects of multi-location operations Management and development of teams Leadership and organizational development
Preferred Experience & Skills: Track record of developing and coaching leaders of leaders Results oriented with demonstrated ability to drive results across multiple levels and areas Ability to thrive in a matrixed environment and collaborate cross-functionally Experience as a change agent in a rapidly changing environment Prior experience in durable medical equipment industry Experience with healthcare accreditation processes and business requirements Forward thinking with macro-level strategic insight Strong relationship-building, communication, and organizational skills Ability to manage multiple priorities and initiatives Proficiency in Microsoft Office Suite Physical Work Requirements
The physical demands and work environment characteristics are those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. High mobility to access all areas of the premises Ability to concentrate while handling multiple tasks Ability to work over eight hours in a day and over 40 in a week as necessary Travel approximately 40% of the time; willing to travel for 1-week increments Ability to read, understand, and carry out written and verbal instructions Ability to perform bending, twisting, stooping, reaching, and lifting up to 40 pounds Why Numotion?
Mission-driven culture: Make a real impact on the lives of people with disabilities Diverse & inclusive team Career growth within a national industry leader Comprehensive benefits: Medical, dental, vision, 401(k), life and disability insurance, and more Numotion is an equal opportunity employer. We strive for a diverse workplace and do not tolerate discrimination. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Vice President of Field Service – Location: Northeast Territory (Philadelphia PA, Hartford CT, Boston MA, Pittsburgh PA, Cleveland OH, Columbus OH, Baltimore MD). Travel ~40%. Supporting: 30 locations, 12 Directors, 125 employees. Pay Range: $155,000 to $175,000. Compensation decisions are based on factors including skills, qualifications, experience and location. Be a Leader in Transforming Lives. Join Numotion. Numotion is the nation’s leading provider of Complex Rehabilitation Technology (CRT) and empowers people with disabilities to participate in life through customized mobility and medical solutions. We are committed to diversity, equity, and inclusion. What You’ll Do
Lead and inspire a high-performing regional service team across multiple branch locations. Define and implement service strategies that improve quality, efficiency, and customer satisfaction. Oversee operational budgets, KPIs, and long-term business objectives to ensure profitability and growth. Champion process standardization by deploying best practices in repair and service across your territory. Collaborate with Sales and Operations leadership to deliver a seamless, high-quality customer experience. Stay informed on CRT industry trends, funding models, and healthcare compliance requirements as a thought leader. Foster a culture of inclusion, accountability, and continuous improvement across your teams. What You Bring
Required Qualifications: Bachelor’s degree in business, healthcare, or related field (or equivalent experience) 7+ years in operations management with increasing leadership responsibility 5+ years leading multi-site healthcare operations with responsibility for:
Functional and strategic aspects of multi-location operations Management and development of teams Leadership and organizational development
Preferred Experience & Skills: Track record of developing and coaching leaders of leaders Results oriented with demonstrated ability to drive results across multiple levels and areas Ability to thrive in a matrixed environment and collaborate cross-functionally Experience as a change agent in a rapidly changing environment Prior experience in durable medical equipment industry Experience with healthcare accreditation processes and business requirements Forward thinking with macro-level strategic insight Strong relationship-building, communication, and organizational skills Ability to manage multiple priorities and initiatives Proficiency in Microsoft Office Suite Physical Work Requirements
The physical demands and work environment characteristics are those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. High mobility to access all areas of the premises Ability to concentrate while handling multiple tasks Ability to work over eight hours in a day and over 40 in a week as necessary Travel approximately 40% of the time; willing to travel for 1-week increments Ability to read, understand, and carry out written and verbal instructions Ability to perform bending, twisting, stooping, reaching, and lifting up to 40 pounds Why Numotion?
Mission-driven culture: Make a real impact on the lives of people with disabilities Diverse & inclusive team Career growth within a national industry leader Comprehensive benefits: Medical, dental, vision, 401(k), life and disability insurance, and more Numotion is an equal opportunity employer. We strive for a diverse workplace and do not tolerate discrimination. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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