American Nano Society
Senior Applications Engineer - Optical Metrology
American Nano Society, Milpitas, California, United States, 95035
Senior Applications Engineer - Optical Metrology
We are seeking a highly organized, detail-oriented team player with extensive experience in optical metrology to join our Benchtop Instruments Sales organization. The successful candidate will be a key part of our sales process to meet/exceed sales objectives for benchtop instruments like reflectometers and stylus/optical profilers within the Western US region and will participate in product demonstrations along with providing applications support to our customers. He/she will play a critical role in delivering consistent results, will problem-solve, troubleshoot, and will build and maintain key relationships with our customers.
Company overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our technologies enable the production of devices across consumer electronics, automotive, and more. We focus on innovation, with significant investment in R&D to accelerate tomorrow’s devices.
Group/Division
The Global Service Support Organization (GSS) partners with field teams and customers to maintain tool performance and productivity through services including proactive tool management, optics, image processing, motion control, 24/7 technical support, and parts networks.
Group/Division
The Instruments Group at KLA provides a portfolio of profilometers, nano-indenters, thin film reflectometers and Candela defect inspection and metrology systems, including benchtop and automated profilers for measuring step height, film thickness, form, texture, and automated defect inspection, plus nanomechanical testers and UV–NIR spectrometer systems for thin film analysis.
Responsibilities
Understand customers’ characterization requirements and provide solutions using optical and interferometry-based techniques.
Conduct product and measurement demonstrations.
Define, prepare, and present quotes to customers and close sales opportunities efficiently.
Support sales and product management as a technical expert and provide phone support for installed systems.
Train customers on key technologies and product use.
Assist with business development, qualifying new applications, markets, and customers.
Author white papers, product application notes, and technical papers for conferences.
Travel up to 25% and provide technical feedback on product specifications and features to Marketing and R&D.
Qualifications
Master’s or Ph.D. in Physics or Engineering with background in optics.
Ability to work independently under minimal supervision.
Experience delivering effective technical presentations and product demonstrations to customers.
Strong understanding of optical properties of materials and light-matter interactions.
Experience in a customer-facing role for a minimum of 2 years related to thin-film deposition, metrology, or surface characterization.
Minimum Qualifications
Master's Degree or 2 years of relevant work experience; Bachelor's Degree or 4 years of relevant work experience.
EEO statement
KLA is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will provide reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.
We offer a competitive benefits package and an inclusive work environment.
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Company overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our technologies enable the production of devices across consumer electronics, automotive, and more. We focus on innovation, with significant investment in R&D to accelerate tomorrow’s devices.
Group/Division
The Global Service Support Organization (GSS) partners with field teams and customers to maintain tool performance and productivity through services including proactive tool management, optics, image processing, motion control, 24/7 technical support, and parts networks.
Group/Division
The Instruments Group at KLA provides a portfolio of profilometers, nano-indenters, thin film reflectometers and Candela defect inspection and metrology systems, including benchtop and automated profilers for measuring step height, film thickness, form, texture, and automated defect inspection, plus nanomechanical testers and UV–NIR spectrometer systems for thin film analysis.
Responsibilities
Understand customers’ characterization requirements and provide solutions using optical and interferometry-based techniques.
Conduct product and measurement demonstrations.
Define, prepare, and present quotes to customers and close sales opportunities efficiently.
Support sales and product management as a technical expert and provide phone support for installed systems.
Train customers on key technologies and product use.
Assist with business development, qualifying new applications, markets, and customers.
Author white papers, product application notes, and technical papers for conferences.
Travel up to 25% and provide technical feedback on product specifications and features to Marketing and R&D.
Qualifications
Master’s or Ph.D. in Physics or Engineering with background in optics.
Ability to work independently under minimal supervision.
Experience delivering effective technical presentations and product demonstrations to customers.
Strong understanding of optical properties of materials and light-matter interactions.
Experience in a customer-facing role for a minimum of 2 years related to thin-film deposition, metrology, or surface characterization.
Minimum Qualifications
Master's Degree or 2 years of relevant work experience; Bachelor's Degree or 4 years of relevant work experience.
EEO statement
KLA is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will provide reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.
We offer a competitive benefits package and an inclusive work environment.
#J-18808-Ljbffr