U.S. Bank
Senior Product Manager - Product Growth Strategy, Spend Management
U.S. Bank, Charlotte, North Carolina, United States, 28245
Overview
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description
Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Responsibilities
Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap. Define product outcomes and OKRs (Objectives and Key Results) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development and delivery. Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs. Create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. For technical products, understand and care for the technical features, debt reduction and modernization of the technical product with the required technology expertise. Basic Qualifications
Product Management experience Preferred Skills/Experience
Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, KPIs, design systems, service blueprints, and reusability Ability to anticipate shifting market priorities and customer needs in a manner that consistently adds value Strong customer centricity to implement strategies and techniques that ensure customers have a positive experience with the organization’s products and services at every touch point Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products Knowledge of Agile ways of working; knowledge of processes, tools and techniques for assessing and controlling risks; ability to apply risk management to diverse situations 7+ years in strategy and/or product management in fintech, SaaS, or financial services Experience in fintech, startups, B2B payments growth Background in strategy consulting, corporate/product strategy, or growth strategy Strong problem-solving and communication skills (executive storytelling) Commercial acumen; experience with profitability analysis and business case development Market research, competitive intelligence, and positioning expertise; ability to translate customer and competitive insights into a customer-centric strategy Customer obsession; proven ability to anticipate and deliver on customer needs Effective cross-functional leadership across Product, Design, Engineering, Risk, Marketing, Sales, and Servicing Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity About the team/product(s)
U.S. Bank is the first major bank to embed a full ‑ featured Spend Management (SM) platform across its entire portfolio of business credit cards—delivering a fintech ‑ grade experience backed by the trust and scale of the fifth ‑ largest bank in the U.S. Our SM platform empowers small and medium ‑ sized businesses with real ‑ time visibility, proactive controls, and seamless integrations. In one place, teams can capture receipts, set spend controls, manage cards, sync with accounting software, and generate robust reporting—helping them save time, improve cash ‑ flow visibility, and reduce financial risk. Our teams are committed to building the best possible products and experiences, working side ‑ by ‑ side with customers and iterating quickly to deliver outcomes that matter. With over half a million businesses already enabled on SM, we’re scaling modern spend management at enterprise grade—within a trusted financial institution. Key Outcomes
OKR and KPI frameworks and operating rhythms that identify the key actions to unlock step change revenue growth Market positioning and segmentation insights to guide where and how we compete; fintech and banking landscape assessment and insights to inform day-to-day feature development and the product roadmap Up to date customer-focused value propositions that shape investment and partnerships Inputs into multi-year product strategy and roadmap aligned to business priorities Regular cadence of executive-ready materials that accelerate decisions and alignment If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including various fair chance ordinances and federal requirements. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description
Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Responsibilities
Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap. Define product outcomes and OKRs (Objectives and Key Results) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development and delivery. Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs. Create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. For technical products, understand and care for the technical features, debt reduction and modernization of the technical product with the required technology expertise. Basic Qualifications
Product Management experience Preferred Skills/Experience
Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, KPIs, design systems, service blueprints, and reusability Ability to anticipate shifting market priorities and customer needs in a manner that consistently adds value Strong customer centricity to implement strategies and techniques that ensure customers have a positive experience with the organization’s products and services at every touch point Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products Knowledge of Agile ways of working; knowledge of processes, tools and techniques for assessing and controlling risks; ability to apply risk management to diverse situations 7+ years in strategy and/or product management in fintech, SaaS, or financial services Experience in fintech, startups, B2B payments growth Background in strategy consulting, corporate/product strategy, or growth strategy Strong problem-solving and communication skills (executive storytelling) Commercial acumen; experience with profitability analysis and business case development Market research, competitive intelligence, and positioning expertise; ability to translate customer and competitive insights into a customer-centric strategy Customer obsession; proven ability to anticipate and deliver on customer needs Effective cross-functional leadership across Product, Design, Engineering, Risk, Marketing, Sales, and Servicing Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity About the team/product(s)
U.S. Bank is the first major bank to embed a full ‑ featured Spend Management (SM) platform across its entire portfolio of business credit cards—delivering a fintech ‑ grade experience backed by the trust and scale of the fifth ‑ largest bank in the U.S. Our SM platform empowers small and medium ‑ sized businesses with real ‑ time visibility, proactive controls, and seamless integrations. In one place, teams can capture receipts, set spend controls, manage cards, sync with accounting software, and generate robust reporting—helping them save time, improve cash ‑ flow visibility, and reduce financial risk. Our teams are committed to building the best possible products and experiences, working side ‑ by ‑ side with customers and iterating quickly to deliver outcomes that matter. With over half a million businesses already enabled on SM, we’re scaling modern spend management at enterprise grade—within a trusted financial institution. Key Outcomes
OKR and KPI frameworks and operating rhythms that identify the key actions to unlock step change revenue growth Market positioning and segmentation insights to guide where and how we compete; fintech and banking landscape assessment and insights to inform day-to-day feature development and the product roadmap Up to date customer-focused value propositions that shape investment and partnerships Inputs into multi-year product strategy and roadmap aligned to business priorities Regular cadence of executive-ready materials that accelerate decisions and alignment If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including various fair chance ordinances and federal requirements. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
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