ID.me
Overview
ID.me is seeking a
Principal Product Manager
to lead the strategy and execution of our Developer Portal — the control plane through which internal and external developers discover, integrate, and govern access to ID.me’s Platform APIs. This role ensures that our Platform resources (Biometrics, Devices, Identity Graph, Legal IDs, Shopping Graph, Communications, etc.) are consistently discoverable, consumable, and governed across all endpoints. As a Principal PM, you’ll set the vision for how developers experience ID.me APIs, balancing external developer success, internal product velocity, and rigorous API governance. You’ll partner closely with Platform resource teams, Developer Experience engineering, and Apps domains to deliver a unified, world-class developer experience. Location
Mountain View, California or McLean, Virginia Team and Reporting
Team: Platform – Developer Portal Reports to: VP of Product, Platform Responsibilities
Product Leadership:
Define and own the vision and roadmap for the Developer Portal as ID.me’s API control plane. API Governance:
Establish and enforce standards for naming, versioning, error handling, deprecation, and lifecycle management across Platform APIs. Developer Experience:
Design and deliver a best-in-class developer journey, including API catalog, reference documentation, SDKs, sample apps, and quickstarts. Control Plane:
Define requirements and UX for self-service tools for internal and external developers: app registration, API keys, scopes, sandbox provisioning, usage dashboards, and lifecycle management. Cross-Team Collaboration:
Partner with Platform resource teams to ensure APIs are consistently published and discoverable; partner with Apps teams to ensure the Developer Portal meets GTM needs. Analytics & Feedback:
Achieve KPI targets for developer adoption and success; instrument the Portal for analytics; build feedback loops with developer customers. Evangelism:
Represent ID.me’s developer experience to customers, partners, and the internal product/engineering community. Qualifications
Basic Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field. 8+ years of product management experience, including at least 3 years focused on API platforms, developer tools, or developer experience. Proven success owning and delivering developer-facing products such as portals, platforms, or SDKs. Preferred Qualifications Deep understanding of REST and GraphQL API design, standards, and governance. Strong technical background; ability to work closely with engineers on developer tooling and APIs. Excellent communication and stakeholder management skills; proven ability to work across multiple product and engineering teams. Experience in identity, security, or compliance-driven industries. Track record of driving developer adoption, engagement, and satisfaction metrics. Key Success Metrics
Time-to-First-Call (TTFC):
How quickly a developer can register and make a successful API call. Integration Success Rate:
% of external and internal teams completing integrations without intervention. API Contract Compliance:
Reduction in inconsistent or non-standard API implementations. Developer Satisfaction:
NPS/CSAT for the Developer Portal. Why Join ID.me?
At ID.me, you’ll have the opportunity to define how developers integrate identity, trust, and commerce credentials into the SuperApp ecosystem. You’ll work on a high-visibility product that directly shapes how governments, healthcare providers, merchants, and app developers build on top of our platform. Help us build the identity layer for the internet. Compensation and Benefits
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. Salary ranges: Mountain View, CA $222,000 — $276,000 USD; U.S. pay range $185,000 — $222,000 USD. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life and AD&D insurance, 401(k) with company match, parental leave, unlimited paid time off subject to policy, holidays, disability insurance, and additional voluntary benefits. Final offers may vary based on qualifications, location, and other factors. Equal Opportunity
ID.me maintains a work environment free from discrimination and is an equal opportunity employer. We do not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by law. Reasonable accommodations are provided as required by law. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. By providing any personal information, you confirm that you have read and agree to be bound by the terms of our Privacy Policy. ID.me participates in E-Verify.
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ID.me is seeking a
Principal Product Manager
to lead the strategy and execution of our Developer Portal — the control plane through which internal and external developers discover, integrate, and govern access to ID.me’s Platform APIs. This role ensures that our Platform resources (Biometrics, Devices, Identity Graph, Legal IDs, Shopping Graph, Communications, etc.) are consistently discoverable, consumable, and governed across all endpoints. As a Principal PM, you’ll set the vision for how developers experience ID.me APIs, balancing external developer success, internal product velocity, and rigorous API governance. You’ll partner closely with Platform resource teams, Developer Experience engineering, and Apps domains to deliver a unified, world-class developer experience. Location
Mountain View, California or McLean, Virginia Team and Reporting
Team: Platform – Developer Portal Reports to: VP of Product, Platform Responsibilities
Product Leadership:
Define and own the vision and roadmap for the Developer Portal as ID.me’s API control plane. API Governance:
Establish and enforce standards for naming, versioning, error handling, deprecation, and lifecycle management across Platform APIs. Developer Experience:
Design and deliver a best-in-class developer journey, including API catalog, reference documentation, SDKs, sample apps, and quickstarts. Control Plane:
Define requirements and UX for self-service tools for internal and external developers: app registration, API keys, scopes, sandbox provisioning, usage dashboards, and lifecycle management. Cross-Team Collaboration:
Partner with Platform resource teams to ensure APIs are consistently published and discoverable; partner with Apps teams to ensure the Developer Portal meets GTM needs. Analytics & Feedback:
Achieve KPI targets for developer adoption and success; instrument the Portal for analytics; build feedback loops with developer customers. Evangelism:
Represent ID.me’s developer experience to customers, partners, and the internal product/engineering community. Qualifications
Basic Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field. 8+ years of product management experience, including at least 3 years focused on API platforms, developer tools, or developer experience. Proven success owning and delivering developer-facing products such as portals, platforms, or SDKs. Preferred Qualifications Deep understanding of REST and GraphQL API design, standards, and governance. Strong technical background; ability to work closely with engineers on developer tooling and APIs. Excellent communication and stakeholder management skills; proven ability to work across multiple product and engineering teams. Experience in identity, security, or compliance-driven industries. Track record of driving developer adoption, engagement, and satisfaction metrics. Key Success Metrics
Time-to-First-Call (TTFC):
How quickly a developer can register and make a successful API call. Integration Success Rate:
% of external and internal teams completing integrations without intervention. API Contract Compliance:
Reduction in inconsistent or non-standard API implementations. Developer Satisfaction:
NPS/CSAT for the Developer Portal. Why Join ID.me?
At ID.me, you’ll have the opportunity to define how developers integrate identity, trust, and commerce credentials into the SuperApp ecosystem. You’ll work on a high-visibility product that directly shapes how governments, healthcare providers, merchants, and app developers build on top of our platform. Help us build the identity layer for the internet. Compensation and Benefits
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. Salary ranges: Mountain View, CA $222,000 — $276,000 USD; U.S. pay range $185,000 — $222,000 USD. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life and AD&D insurance, 401(k) with company match, parental leave, unlimited paid time off subject to policy, holidays, disability insurance, and additional voluntary benefits. Final offers may vary based on qualifications, location, and other factors. Equal Opportunity
ID.me maintains a work environment free from discrimination and is an equal opportunity employer. We do not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by law. Reasonable accommodations are provided as required by law. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. By providing any personal information, you confirm that you have read and agree to be bound by the terms of our Privacy Policy. ID.me participates in E-Verify.
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