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LILT AI

Employee Experience Manager

LILT AI, San Francisco, California, United States, 94199

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Overview

The Employee Experience Manager owns the end-to-end employee experience at LILT, ensuring that our people feel supported, welcomed, and empowered to do their best work. This role combines HR operations, recruiting coordination, onboarding, and workplace management across our hubs. Key Responsibilities

Employee & Candidate Experience

Greet and host candidates and new hires to create a welcoming experience. Run new hire orientation and onboarding programs to ensure smooth integration. Organize employee gatherings, board meetings, and company-sponsored activities. HR Operations

Support data entry, employee record accuracy, and payroll runs in Rippling. Partner with HR, IT, and Finance to maintain compliance and process improvements. Recruiting Support

Coordinate candidate scheduling and communication in Ashby. Ensure hiring managers and candidates have a seamless process from interview to onboarding. Workplace Operations

Design and maintain safe, clean, and welcoming office environments aligned with LILT’s culture. Oversee vendor and landlord relationships (including WeWork), ensuring consistent operations and comfort. Partner with IT to maintain workplace technology (entry systems, A/V, printers, connectivity). Manage supplies, snacks, and office budgets. Coordinate consistent procedures and experiences across all offices and hubs. Growth & Expansion

Open and close offices in partnership with leadership as LILT scales globally. Manage part-time office support in other hubs as we grow. About You

5+ years of experience in workplace operations, HR, or employee experience. Service-oriented with excellent communication and organizational skills. Comfortable balancing detail-oriented administrative work with people-facing responsibilities. Experienced in managing budgets, vendors, and cross-functional projects. Familiarity with tools like Rippling, Ashby, GSuite, Slack. Able to work across time zones, cultures, and markets. What We Offer

Competitive salary, meaningful equity, and 401k matching. Medical, dental, and vision insurance coverage. Hybrid work model from our San Francisco HQ. Authorization to work in the U.S. required Our Story

Our founders, Spence and John, met at Google while working on Google Translate. As researchers at Stanford and Berkeley, they worked on language technology to make information accessible to everyone. They left Google because enterprise translations did not meet the quality standard, and LILT was born in 2015. Since then, LILT has focused on machine learning, large language models, human-in-the-loop systems, and agentic AI to serve enterprise translations. Our Tech

What Sets Our Platform Apart

Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent. Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing. 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation. Human-in-the-loop reviews via our global network of professional linguists for high-impact content that requires expert review. LILT in the News

Featured in The Software Report’s Top 100 Software Companies. LILT makes it onto the Inc. 5000 List. LILT continues to be an intellectual powerhouse, holding patents that power AI and language models in the industry. Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. We may use AI and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. Final hiring decisions are made by people. If you have concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or other protected classifications. We are committed to fair employment and eliminating discriminatory practices.

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