ServiceNow
Overview
As a
Pricing Strategy Manager , you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's innovation.
What you will get to do:
Partner with Product Pricing Strategy leadership to develop monetization strategies across ServiceNow’s product portfolio informed by customer segmentation, data-driven insights, market dynamics, and strategic objectives
Partner on key initiatives such pricing model updates, evaluating packaging decisions and product promotions
Using qualitative and quantitative market insights and drivers, develop future-facing pricing and packaging models that capture the monetization potential from emerging trends, such as AI
Define, track and measure product pricing KPIs and identify actionable decision insights to improve pricing and packaging strategy
Manage key stakeholders and drive alignment on pricing and packaging changes
Operationalize monetization strategies, working cross-functionally across product management, operations, sales, marketing, finance, and legal
Qualifications
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and/or product strategy
3+ Years of Pricing Strategy, Product Management, GTM or Business Strategy experience in a technology or consulting firm
Strong proficiency with synthesizing large data sets with Excel and other BI tools
Experience applying value-based pricing theories and analytical methodologies
SaaS/PaaS business knowledge with the ability to understand and model the tradeoffs of GTM pricing and monetization decisions
A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data
Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent
Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems
An Effective Influencer/communicator and are highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business
Additional Information Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Pricing Strategy Manager , you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's innovation.
What you will get to do:
Partner with Product Pricing Strategy leadership to develop monetization strategies across ServiceNow’s product portfolio informed by customer segmentation, data-driven insights, market dynamics, and strategic objectives
Partner on key initiatives such pricing model updates, evaluating packaging decisions and product promotions
Using qualitative and quantitative market insights and drivers, develop future-facing pricing and packaging models that capture the monetization potential from emerging trends, such as AI
Define, track and measure product pricing KPIs and identify actionable decision insights to improve pricing and packaging strategy
Manage key stakeholders and drive alignment on pricing and packaging changes
Operationalize monetization strategies, working cross-functionally across product management, operations, sales, marketing, finance, and legal
Qualifications
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and/or product strategy
3+ Years of Pricing Strategy, Product Management, GTM or Business Strategy experience in a technology or consulting firm
Strong proficiency with synthesizing large data sets with Excel and other BI tools
Experience applying value-based pricing theories and analytical methodologies
SaaS/PaaS business knowledge with the ability to understand and model the tradeoffs of GTM pricing and monetization decisions
A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data
Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent
Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems
An Effective Influencer/communicator and are highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business
Additional Information Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
#J-18808-Ljbffr