Steampunk, Inc.
Overview
As a
Senior Business Analyst , you will serve as the bridge between mission needs and mechanical innovation—leading the collection, refinement, and management of user requirements from initial discovery through full-scale deployment of Salesforce systems. You’ll provide expertise in business process design and improvement, system analysis, and the transformation of business needs into technical solutions. In this role, you’ll also support change management efforts, training, and strategic planning across a variety of technical and functional environments. Bring your mastery of agile planning, your flair for communication, and your analytical lens—as we engineer efficiency into every cog of the organization.
Responsibilities
Work with our Service Designer to facilitate discovery to understand client mission and translate needs into requirements
Envision, design, and forge requirements to enhance systems, optimize workflows, and streamline operations—ensuring all gears turn in unison
Skillfully identify and mitigate risks with precision befitting a master tactician
Collaborate with key stakeholders and customers to support agile Salesforce development projects—planning and delivering with strategy and grace
Apply facilitation techniques to host workshops and gatherings, guiding stakeholders to a shared understanding of the vision and building product and portfolio roadmaps
Break down large epics into features and user stories that are well-understood and approved by development teams
Document Acceptance Criteria in a manner as precise as a clockmaker’s diagram—ensuring developers, testers, and business stewards align on intent
Communicate with clarity and elegance, translating complex technical concepts for non-technical audiences and delivering impactful findings and recommendations
Administer Salesforce functions including user account management, profiles, roles, data access, workflows, sharing rules, and permission sets—keeping the machinery humming smoothly
Stay informed on new Salesforce enhancements and advise on their applicability for internal use
Support training rollouts and help grow application proficiency across the team
Qualifications
Required:
Authorized to work for any U.S. employer
Ability to obtain a Federal Clearance
Bachelor’s Degree, or equivalent years of experience in the field
Certified Scrum Master certification, or equivalent agile credential
10+ years of experience as a Business Analyst, and experience in and/or Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
Familiarity with Agile methodologies and tools such as Jira and Confluence
Strong critical thinking and problem-solving abilities
Excellent communication skills (verbal and written) with the ability to present to both technical and non-technical audiences
Experience guiding teams through user story creation, dependency mapping, and optimal solution design
Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
Proven track record as a collaborative team player and leader
Strong organizational and analytical capabilities
Preferred:
Master’s Degree or equivalent years of experience in Information Technology
Experience working in federal government contracting and project management
Active Federal Clearance
Experience with Human-Centered Design, UI/UX Designers, and Service Design
Familiarity with Mural and/or Lucid for visual collaboration
About Steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $125,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Company Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Research, Analyst, and Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr
As a
Senior Business Analyst , you will serve as the bridge between mission needs and mechanical innovation—leading the collection, refinement, and management of user requirements from initial discovery through full-scale deployment of Salesforce systems. You’ll provide expertise in business process design and improvement, system analysis, and the transformation of business needs into technical solutions. In this role, you’ll also support change management efforts, training, and strategic planning across a variety of technical and functional environments. Bring your mastery of agile planning, your flair for communication, and your analytical lens—as we engineer efficiency into every cog of the organization.
Responsibilities
Work with our Service Designer to facilitate discovery to understand client mission and translate needs into requirements
Envision, design, and forge requirements to enhance systems, optimize workflows, and streamline operations—ensuring all gears turn in unison
Skillfully identify and mitigate risks with precision befitting a master tactician
Collaborate with key stakeholders and customers to support agile Salesforce development projects—planning and delivering with strategy and grace
Apply facilitation techniques to host workshops and gatherings, guiding stakeholders to a shared understanding of the vision and building product and portfolio roadmaps
Break down large epics into features and user stories that are well-understood and approved by development teams
Document Acceptance Criteria in a manner as precise as a clockmaker’s diagram—ensuring developers, testers, and business stewards align on intent
Communicate with clarity and elegance, translating complex technical concepts for non-technical audiences and delivering impactful findings and recommendations
Administer Salesforce functions including user account management, profiles, roles, data access, workflows, sharing rules, and permission sets—keeping the machinery humming smoothly
Stay informed on new Salesforce enhancements and advise on their applicability for internal use
Support training rollouts and help grow application proficiency across the team
Qualifications
Required:
Authorized to work for any U.S. employer
Ability to obtain a Federal Clearance
Bachelor’s Degree, or equivalent years of experience in the field
Certified Scrum Master certification, or equivalent agile credential
10+ years of experience as a Business Analyst, and experience in and/or Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
Familiarity with Agile methodologies and tools such as Jira and Confluence
Strong critical thinking and problem-solving abilities
Excellent communication skills (verbal and written) with the ability to present to both technical and non-technical audiences
Experience guiding teams through user story creation, dependency mapping, and optimal solution design
Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
Proven track record as a collaborative team player and leader
Strong organizational and analytical capabilities
Preferred:
Master’s Degree or equivalent years of experience in Information Technology
Experience working in federal government contracting and project management
Active Federal Clearance
Experience with Human-Centered Design, UI/UX Designers, and Service Design
Familiarity with Mural and/or Lucid for visual collaboration
About Steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $125,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Company Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Research, Analyst, and Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr