Neutrogena
Overview
Join to apply for the
Unit Coordinator
role at
Neutrogena . This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. Under the direction of clinical leadership, the role performs clerical duties, serves as a liaison to all departments, and acts as a communication link between patient care, customer service, and the unit. Duties and Responsibilities
Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning requests, and possible changes through the shift. Review bed assignments and relay this information to clinical staff. Receive, greet and direct patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior. Initiate, assemble and maintain patient charts on the assigned unit in appropriate order; file pertinent data in the patient’s record and prepare charts for Medical Records upon discharge. Prepare and maintain medical records in accordance with hospital standards and policy, including labeling patient names on admission forms, filing all paperwork in medical records, and organizing EKGs, x-rays, pathology reports, operative notes, progress notes, and consultations for current, discharged, and transferred patients. Label patient names and update bed boards, bedside charts, and computer information (diet, condition, allergies, height and weight). Transcribe physician orders to appropriate information sites and ensure follow-through (MAR, kardex, intervention sheet, diet sheet, etc.). Support effective communication for the nursing unit by answering phones, triaging calls, relaying messages, and coordinating with outside services, transfers, discharges, and physician changes as needed. Utilize hospital computer systems to enter and verify orders, retrieve data and generate reports; report malfunctions to help desk. Collaborate with case management, social workers and nursing staff to facilitate follow-up appointments within the hospital or after discharge. Coordinate communication during emergency situations or STAT requests or orders. Follow through with orders that cannot be completed during off-shift and weekends; coordinate unit activities during electronic downtime. Facilitate timely delivery of time and attendance records. Monitor inventory of forms, materials, supplies and equipment; track and return rental equipment. Share information at staff meetings by attending, reading minutes, or reviewing virtual notes. Assist with orientation and training of new unit coordinators as designated by department leadership. Minimum Qualifications
High school diploma or equivalent. Preferred Qualifications
One (1) year of customer service experience in a healthcare or customer-facing setting. Associate's degree. Physical Requirements
Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs. Manual dexterity for computer keyboard operation. Ability to see computer screen and reports. Ability to communicate visually, verbally and audibly with healthcare personnel. Skills & Abilities
Excellent communication skills including interpersonal, phone, and written. Excellent organizational skills; able to manage time effectively and prioritize. Ability to handle detailed, confidential material and work independently. Working knowledge of computer systems such as Microsoft Word, Excel and Outlook. Sensitivity, maturity and flexibility in coping with difficult situations. Ability to work with all levels of staff, physicians, patients, vendors, and the community. Knowledge of medical terminology to support duties such as transcribing medication orders. Strong problem-solving and decision-making skills. Senioriy level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Manufacturing Boston, MA site notes and similar postings are included for context only and do not affect this role’s responsibilities.
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Join to apply for the
Unit Coordinator
role at
Neutrogena . This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. Under the direction of clinical leadership, the role performs clerical duties, serves as a liaison to all departments, and acts as a communication link between patient care, customer service, and the unit. Duties and Responsibilities
Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning requests, and possible changes through the shift. Review bed assignments and relay this information to clinical staff. Receive, greet and direct patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior. Initiate, assemble and maintain patient charts on the assigned unit in appropriate order; file pertinent data in the patient’s record and prepare charts for Medical Records upon discharge. Prepare and maintain medical records in accordance with hospital standards and policy, including labeling patient names on admission forms, filing all paperwork in medical records, and organizing EKGs, x-rays, pathology reports, operative notes, progress notes, and consultations for current, discharged, and transferred patients. Label patient names and update bed boards, bedside charts, and computer information (diet, condition, allergies, height and weight). Transcribe physician orders to appropriate information sites and ensure follow-through (MAR, kardex, intervention sheet, diet sheet, etc.). Support effective communication for the nursing unit by answering phones, triaging calls, relaying messages, and coordinating with outside services, transfers, discharges, and physician changes as needed. Utilize hospital computer systems to enter and verify orders, retrieve data and generate reports; report malfunctions to help desk. Collaborate with case management, social workers and nursing staff to facilitate follow-up appointments within the hospital or after discharge. Coordinate communication during emergency situations or STAT requests or orders. Follow through with orders that cannot be completed during off-shift and weekends; coordinate unit activities during electronic downtime. Facilitate timely delivery of time and attendance records. Monitor inventory of forms, materials, supplies and equipment; track and return rental equipment. Share information at staff meetings by attending, reading minutes, or reviewing virtual notes. Assist with orientation and training of new unit coordinators as designated by department leadership. Minimum Qualifications
High school diploma or equivalent. Preferred Qualifications
One (1) year of customer service experience in a healthcare or customer-facing setting. Associate's degree. Physical Requirements
Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs. Manual dexterity for computer keyboard operation. Ability to see computer screen and reports. Ability to communicate visually, verbally and audibly with healthcare personnel. Skills & Abilities
Excellent communication skills including interpersonal, phone, and written. Excellent organizational skills; able to manage time effectively and prioritize. Ability to handle detailed, confidential material and work independently. Working knowledge of computer systems such as Microsoft Word, Excel and Outlook. Sensitivity, maturity and flexibility in coping with difficult situations. Ability to work with all levels of staff, physicians, patients, vendors, and the community. Knowledge of medical terminology to support duties such as transcribing medication orders. Strong problem-solving and decision-making skills. Senioriy level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Manufacturing Boston, MA site notes and similar postings are included for context only and do not affect this role’s responsibilities.
#J-18808-Ljbffr