Intuitive Surgical, Inc. in
Sr. Business Systems Analyst
Intuitive Surgical, Inc. in, Sunnyvale, California, United States, 94087
Sr. Business Systems Analyst (Finance)
Primary Function of Position
The Sr. Business Systems Analyst partners with Quality business process owners and SMEs to identify business capability needs, opportunities for efficiency through automation and deliver technology solutions that enhance overall productivity or simplify processes. Ideal candidate has experience advocating technology needs of Quality function with IT and other technical teams, will bring a combination of both business and technology experience, have exceptional relationship building skills, and expertise in standing up and sustaining compliant, holistic, and scalable enterprise Quality business systems. This role contributes directly to projects and initiatives by shaping business systems projects, overseeing the implementation, and maintenance of eQMS and other business capability solutions for Quality. This person will be able to understand the current complexities of the organization\'s Quality processes and how those processes flow through current technology and help build the future-state to best realize the organization\'s growth strategy.
Essential Job Duties
Partner with Quality Process owners and SMEs to understand business capability needs, deploy technology solutions that meet compliance needs and enhance productivity.
Collaborate closely with Quality stakeholders to identify and analyze business process issues and opportunities, evaluate potential application of new or modified technology solutions.
Act as a trusted advisor, translating functional requirements into actionable business system solutions. Advise how technology can improve functional operations and decision-making.
Bring subject matter expertise to the design and implementation of business system solutions, collaborate cross functionally to discover the root cause of identified issues and develop simple solutions to complex problems.
Manage projects from initiation to closure ensuring timely delivery.
Gather, document, and analyze business requirements.
Coordinate delivery efforts to meet project milestones and goals.
Facilitate resolution of operational issues ensuring acceptable system testing and timely deployments in collaboration with IT and external vendors to help Quality conduct business more effectively.
Provide insights to and gain buy-in from key internal stakeholders including but not limited to Regulatory, Product Quality, Manufacturing Operations, Engineering, Supply Chain, and Product Development.
Partner with IT, Business Applications, IT Support Services and Enterprise Analytics to ensure technology investments align with business capability needs.
Drive continuous improvement to enhance overall business performance and customer satisfaction by partnering with IT and other global stakeholders, implementing new business system solutions, and supporting future-growth initiatives.
Create synergies with global business entities to ensure alignment for needs and growth requirements are met.
Implement and leverage AI and ML technologies to optimize business processes and enhance product capabilities
Design and implement AI and ML solutions for Quality processes by working with Vendors and/or internal teams.
Ensure compliance with Quality standards while implementing innovative AI solutions
Continuously evaluate and improve AI/ML models to enhance Quality operations efficiency
Nice to have knowledge in programming languages such as JavaScript, Python, or Java
Experience with applications built on cloud solutions
Familiarity with web development frameworks and database management systems
Ensure best practices in code quality, testing, and documentation
Participate in architectural and design discussions
Guide customers in adopting industry best practices and change management methodologies
Required Skills and Experience
10+ years of overall industry experience with minimum 5+ years of demonstrated expertise implementing or administration of an eQMS or Regulatory or other Quality business systems.
Preferred experience in implementing eQMS Business systems for Supplier Quality, Product Quality, Field Actions, Non-Conformances, Doc Control. Experience in Complaints, CAPA, and Audits is nice to have.
Experience working with business software systems, writing product requirements, process mapping, Proven Project Management Experience required. Experience building multi-year improvement roadmaps.
Excellent verbal and written communication skills, proven ability to translate analytical and technical information into effective presentations for business consumption.
Ability to comprehend and communicate complex business / technical challenges in a simplified manner.
Autonomous thinker, willing to present alternative conclusions or inferences.
Solid attention to detail, organization skills and extensive ability to multi-task and project manage across multiple projects/activities in a team setting.
Exceptional understanding of SaaS architecture and business models
Proficiency in programming for data analysis and automation
Experience with AI and ML technologies and their applications in SaaS environments
Excellent communication skills to bridge communication between stakeholders
Experience in small SaaS product companies or startups
Experience with developing solutions for Quality functions with systems like SAP, Oracle PLM, SFDC, AWS and/or any AI tool kit.
Knowledge of project management methodologies (e.g., Agile, Scrum)
Required Education and Training
B.S. or higher in Science, Technology, Engineering, or related field preferred
Working Conditions
Travel : 10% of the time
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices
USA - Due to the uncertainty caused by the recent U.S. executive proclamation, we are temporarily pausing offers to candidates who require H-1B visa sponsorship. We are committed to attracting and retaining outstanding talent around the world. Qualified candidates are still encouraged to apply.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.
Base Compensation Range Region 1:
$149,700 USD - $215,400 USD Base Compensation Range Region 2:
$127,200 USD - $183,000 USD Shift:
Day Workplace Type:
Onsite - This job is fully onsite.
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The Sr. Business Systems Analyst partners with Quality business process owners and SMEs to identify business capability needs, opportunities for efficiency through automation and deliver technology solutions that enhance overall productivity or simplify processes. Ideal candidate has experience advocating technology needs of Quality function with IT and other technical teams, will bring a combination of both business and technology experience, have exceptional relationship building skills, and expertise in standing up and sustaining compliant, holistic, and scalable enterprise Quality business systems. This role contributes directly to projects and initiatives by shaping business systems projects, overseeing the implementation, and maintenance of eQMS and other business capability solutions for Quality. This person will be able to understand the current complexities of the organization\'s Quality processes and how those processes flow through current technology and help build the future-state to best realize the organization\'s growth strategy.
Essential Job Duties
Partner with Quality Process owners and SMEs to understand business capability needs, deploy technology solutions that meet compliance needs and enhance productivity.
Collaborate closely with Quality stakeholders to identify and analyze business process issues and opportunities, evaluate potential application of new or modified technology solutions.
Act as a trusted advisor, translating functional requirements into actionable business system solutions. Advise how technology can improve functional operations and decision-making.
Bring subject matter expertise to the design and implementation of business system solutions, collaborate cross functionally to discover the root cause of identified issues and develop simple solutions to complex problems.
Manage projects from initiation to closure ensuring timely delivery.
Gather, document, and analyze business requirements.
Coordinate delivery efforts to meet project milestones and goals.
Facilitate resolution of operational issues ensuring acceptable system testing and timely deployments in collaboration with IT and external vendors to help Quality conduct business more effectively.
Provide insights to and gain buy-in from key internal stakeholders including but not limited to Regulatory, Product Quality, Manufacturing Operations, Engineering, Supply Chain, and Product Development.
Partner with IT, Business Applications, IT Support Services and Enterprise Analytics to ensure technology investments align with business capability needs.
Drive continuous improvement to enhance overall business performance and customer satisfaction by partnering with IT and other global stakeholders, implementing new business system solutions, and supporting future-growth initiatives.
Create synergies with global business entities to ensure alignment for needs and growth requirements are met.
Implement and leverage AI and ML technologies to optimize business processes and enhance product capabilities
Design and implement AI and ML solutions for Quality processes by working with Vendors and/or internal teams.
Ensure compliance with Quality standards while implementing innovative AI solutions
Continuously evaluate and improve AI/ML models to enhance Quality operations efficiency
Nice to have knowledge in programming languages such as JavaScript, Python, or Java
Experience with applications built on cloud solutions
Familiarity with web development frameworks and database management systems
Ensure best practices in code quality, testing, and documentation
Participate in architectural and design discussions
Guide customers in adopting industry best practices and change management methodologies
Required Skills and Experience
10+ years of overall industry experience with minimum 5+ years of demonstrated expertise implementing or administration of an eQMS or Regulatory or other Quality business systems.
Preferred experience in implementing eQMS Business systems for Supplier Quality, Product Quality, Field Actions, Non-Conformances, Doc Control. Experience in Complaints, CAPA, and Audits is nice to have.
Experience working with business software systems, writing product requirements, process mapping, Proven Project Management Experience required. Experience building multi-year improvement roadmaps.
Excellent verbal and written communication skills, proven ability to translate analytical and technical information into effective presentations for business consumption.
Ability to comprehend and communicate complex business / technical challenges in a simplified manner.
Autonomous thinker, willing to present alternative conclusions or inferences.
Solid attention to detail, organization skills and extensive ability to multi-task and project manage across multiple projects/activities in a team setting.
Exceptional understanding of SaaS architecture and business models
Proficiency in programming for data analysis and automation
Experience with AI and ML technologies and their applications in SaaS environments
Excellent communication skills to bridge communication between stakeholders
Experience in small SaaS product companies or startups
Experience with developing solutions for Quality functions with systems like SAP, Oracle PLM, SFDC, AWS and/or any AI tool kit.
Knowledge of project management methodologies (e.g., Agile, Scrum)
Required Education and Training
B.S. or higher in Science, Technology, Engineering, or related field preferred
Working Conditions
Travel : 10% of the time
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices
USA - Due to the uncertainty caused by the recent U.S. executive proclamation, we are temporarily pausing offers to candidates who require H-1B visa sponsorship. We are committed to attracting and retaining outstanding talent around the world. Qualified candidates are still encouraged to apply.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.
Base Compensation Range Region 1:
$149,700 USD - $215,400 USD Base Compensation Range Region 2:
$127,200 USD - $183,000 USD Shift:
Day Workplace Type:
Onsite - This job is fully onsite.
(function (s, t, q) { function injectCHQ() { var y = document.createElement("script"); y.type = "text/javascript"; y.src = "https://assets.culturehq.com/single-story-widget-job-mappings_1732564233.js"; y.onload = function () { if (window.CHQ) CHQ(s, t, q); }; document.head.appendChild(y); } function moveWidget() { var widget = document.getElementById("chq_1756152986225"); if (!widget) return false; // Fallback mechanisms removed for clarity return false; } function onReady(fn){ if (document.readyState !== 'loading') fn(); else document.addEventListener('DOMContentLoaded', fn); } onReady(function () { moveWidget(); }); })("#chq_1756152986225", "null", { "org": 150, "identifiers": [ "identifier", "title", "industry", "jobLocation.address.addressLocality", "jobLocation.address.addressCountry", "jobLocation.address.addressRegion" ], "map_strategy": "and_strategy", "identifiers_format": "json_format" });
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