Liberate
Overview
Liberate Innovations Inc. is a Series-A funded AI company focused on revolutionizing the insurance industry through advanced technology solutions. This role is a critical member of our Solutions team, which also includes AI Customer Success Managers and AI Agent Engineers. This team sits at the intersection of customer needs and technical execution, working collaboratively to design, build, and implement AI-driven workflows that transform how our customers operate. Key Responsibilities
Location:
Boston or San Francisco hybrid role (2 days/week in-office) Scope and Prioritize Use Cases : Collaborate with strategic accounts to identify and evaluate high-impact AI opportunities. Lead ideation and discovery workshops to uncover pain points, efficiency gaps, and automation potential. Lead Product Design Workshops : Facilitate co-design sessions with customers to translate business needs into AI agent workflows. Help customers envision what’s possible and chart a path to value. Author Agent Requirements : Work closely with internal teams to define clear, actionable requirements for our AI Agent Engineering team. Bridge the gap between customer needs and technical execution. Drive Customer Implementations : Own the end-to-end delivery of AI deployments for large enterprise customers. Manage timelines, expectations, and success metrics. Act as the primary interface between the customer and internal teams throughout implementation. Champion Customer Success : Ensure that solutions are adopted and deliver tangible value. Continuously monitor performance and recommend enhancements or optimizations, closely collaborating with our AI Customer Success Managers. Qualifications
Must have Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment 3-5 years of experience in customer-facing or hybrid technology roles such as enterprise product management, customer success, implementation management, strategy consulting, or solutions engineering Demonstrated ability to translate business requirements into technical specs or product briefs Proven ability to lead workshops and uncover customer needs in ambiguous environments Strong analytical and structured problem-solving skills Exceptional written and verbal communication skills, with the ability to influence both technical and non-technical stakeholders Exposure to implementation or deployment of enterprise SaaS solutions Nice to have Experience working with AI/ML products, automation tools, or workflow optimization initiatives Prior experience in insurance, fintech, or highly regulated industries Familiarity with prompt engineering or agent-based AI systems Background in product design, service design, or business process design Salary Range:
$150,000-190,000 The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. Competitive salary with equity options Flexible PTO 401(k) plan Comprehensive health, dental, and vision insurance Flexible work environment with remote work options Collaborative and innovative company culture Application and Notes
Create a Job Alert Interested in building your career at Liberate? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Select... Start date year End date month Select... End date year Do you require visa sponsorship now or in the future to legally work in the United States? * Select... Are you able to work 2 days/week from either our Boston or San Francisco office? * Select... LinkedIn Profile Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Liberate’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
Liberate Innovations Inc. is a Series-A funded AI company focused on revolutionizing the insurance industry through advanced technology solutions. This role is a critical member of our Solutions team, which also includes AI Customer Success Managers and AI Agent Engineers. This team sits at the intersection of customer needs and technical execution, working collaboratively to design, build, and implement AI-driven workflows that transform how our customers operate. Key Responsibilities
Location:
Boston or San Francisco hybrid role (2 days/week in-office) Scope and Prioritize Use Cases : Collaborate with strategic accounts to identify and evaluate high-impact AI opportunities. Lead ideation and discovery workshops to uncover pain points, efficiency gaps, and automation potential. Lead Product Design Workshops : Facilitate co-design sessions with customers to translate business needs into AI agent workflows. Help customers envision what’s possible and chart a path to value. Author Agent Requirements : Work closely with internal teams to define clear, actionable requirements for our AI Agent Engineering team. Bridge the gap between customer needs and technical execution. Drive Customer Implementations : Own the end-to-end delivery of AI deployments for large enterprise customers. Manage timelines, expectations, and success metrics. Act as the primary interface between the customer and internal teams throughout implementation. Champion Customer Success : Ensure that solutions are adopted and deliver tangible value. Continuously monitor performance and recommend enhancements or optimizations, closely collaborating with our AI Customer Success Managers. Qualifications
Must have Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment 3-5 years of experience in customer-facing or hybrid technology roles such as enterprise product management, customer success, implementation management, strategy consulting, or solutions engineering Demonstrated ability to translate business requirements into technical specs or product briefs Proven ability to lead workshops and uncover customer needs in ambiguous environments Strong analytical and structured problem-solving skills Exceptional written and verbal communication skills, with the ability to influence both technical and non-technical stakeholders Exposure to implementation or deployment of enterprise SaaS solutions Nice to have Experience working with AI/ML products, automation tools, or workflow optimization initiatives Prior experience in insurance, fintech, or highly regulated industries Familiarity with prompt engineering or agent-based AI systems Background in product design, service design, or business process design Salary Range:
$150,000-190,000 The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. Competitive salary with equity options Flexible PTO 401(k) plan Comprehensive health, dental, and vision insurance Flexible work environment with remote work options Collaborative and innovative company culture Application and Notes
Create a Job Alert Interested in building your career at Liberate? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Select... Start date year End date month Select... End date year Do you require visa sponsorship now or in the future to legally work in the United States? * Select... Are you able to work 2 days/week from either our Boston or San Francisco office? * Select... LinkedIn Profile Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Liberate’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr