ZipRecruiter
TISH Site Manager/Subsidy Analyst
ZipRecruiter, San Francisco, California, United States, 94199
Overview
Treasure Island Supportive Housing provides long-term supportive housing services to over 110 formerly homeless families across 4 housing programs: Star View Court Permanent Supportive Housing, Project-based voucher housing, Scattered Site housing, and Housing Plus programs. Program participants are formerly homeless/low income families with children and/or disabled family members. TISH case managers provide case management, counseling, and family self-sufficiency services that include assisting program households with completing annual and interim subsidy recertifications in coordination with San Francisco’s Department of Homelessness and Supportive Housing (HSH). The TISH Site Manager/Subsidy Analyst provides high-level daily oversight of TISH housing subsidy payment operations, including assisting TISH staff and program households with payment discrepancies. This role oversees the accuracy of program reports, tenant rent payment ledgers, and rent subsidy account payables, and serves as a liaison between internal departments, HSH, local housing authorities, and program participants per local, federal, and funding source requirements. Responsibilities
Maintain and update an Excel-based tracking and reporting system for program participant rental accounts with real-time reconciliation. Prepare and submit timely monthly subsidy payment invoices, including making invoice corrections and updates as required by accounts payable staff and/or HSH. Input and update participant data in internal property management software and local HMIS databases; ensure changes are made in accordance with internal organizational and funding agency requirements. Recommend and implement process improvements and system updates that enhance efficiency and compliance tracking. Serve as first point of contact for landlords and staff regarding subsidy-related questions, issues, and disputes. Provide timely, professional, and courteous communication to internal and external stakeholders to facilitate resolution of issues and ensure transparency in program operations. Actively participate in internal and external team meetings and support initiatives across the department and broader organization. Regularly audit subsidy records to ensure accuracy and identify potential compliance issues or report errors; maintain case records and statistics and prepare regular reports for funders. Support TISH-designated staff in ensuring participant children enrolled in school are connected to the appropriate services within the community as required by the education subtitle of the McKinney-Vento Act. Perform other duties as assigned. Note: The job description does not restrict management’s right to assign or reassign duties and responsibilities to this role. Education & Experience
BA Degree in business management, accounting, social work, or related field Minimum 2 years of working experience and solid knowledge of HUD housing program regulations and related local subsidy programs Solid experience maintaining spreadsheet data, generating new spreadsheet reports, reviewing data for accuracy, understanding of rent calculation methodologies and subsidy accounting Education & Experience (continued)
Experience working with homeless, substance abusing, mental health, HIV/AIDS populations Experience billing coding and submissions to accounts payable Knowledge, Skills & Abilities
Knowledge of San Francisco’s community resources for families transitioning from homelessness, including San Francisco’s homeless services and housing systems Knowledge of issues facing homeless families, including substance use, mental health, and crisis intervention strategies Ability to design systems and processes to track data and monitor accuracy Ability to meet fiscal and accounting deadlines Ability to work with the case management team to provide holistic support services Crisis Intervention Skills Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations Prerequisites Required Prior to the First Day of Employment
Fingerprints: Required TB Screening – Negative Tuberculosis Test: N/A First Aid Certificate: N/A Physical Demands
Occasional bending, standing, stooping, kneeling, reaching, twisting, and walking Occasional lifting, pushing, and pulling Frequent repetitive motions of wrists, hands, and/or fingers Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently Work Environment
Contact with clients who may have behavioral and psychiatric problems; noise level is usually moderate and typical of an office Work environment is in a building with clients; exposure to personal possessions/artwork which may be offensive in private spaces Occasional exposure to perfumes or scents in personal care products used by clients The following statements describe the general nature and level of work performed by people assigned to this classification and are not to be construed as an exhaustive list of duties. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Disclaimer:
Catholic Charities is an equal employment opportunity employer and is committed to providing equal employment without regard to race, color, creed, ancestry, age, domicile status, veteran status, or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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Treasure Island Supportive Housing provides long-term supportive housing services to over 110 formerly homeless families across 4 housing programs: Star View Court Permanent Supportive Housing, Project-based voucher housing, Scattered Site housing, and Housing Plus programs. Program participants are formerly homeless/low income families with children and/or disabled family members. TISH case managers provide case management, counseling, and family self-sufficiency services that include assisting program households with completing annual and interim subsidy recertifications in coordination with San Francisco’s Department of Homelessness and Supportive Housing (HSH). The TISH Site Manager/Subsidy Analyst provides high-level daily oversight of TISH housing subsidy payment operations, including assisting TISH staff and program households with payment discrepancies. This role oversees the accuracy of program reports, tenant rent payment ledgers, and rent subsidy account payables, and serves as a liaison between internal departments, HSH, local housing authorities, and program participants per local, federal, and funding source requirements. Responsibilities
Maintain and update an Excel-based tracking and reporting system for program participant rental accounts with real-time reconciliation. Prepare and submit timely monthly subsidy payment invoices, including making invoice corrections and updates as required by accounts payable staff and/or HSH. Input and update participant data in internal property management software and local HMIS databases; ensure changes are made in accordance with internal organizational and funding agency requirements. Recommend and implement process improvements and system updates that enhance efficiency and compliance tracking. Serve as first point of contact for landlords and staff regarding subsidy-related questions, issues, and disputes. Provide timely, professional, and courteous communication to internal and external stakeholders to facilitate resolution of issues and ensure transparency in program operations. Actively participate in internal and external team meetings and support initiatives across the department and broader organization. Regularly audit subsidy records to ensure accuracy and identify potential compliance issues or report errors; maintain case records and statistics and prepare regular reports for funders. Support TISH-designated staff in ensuring participant children enrolled in school are connected to the appropriate services within the community as required by the education subtitle of the McKinney-Vento Act. Perform other duties as assigned. Note: The job description does not restrict management’s right to assign or reassign duties and responsibilities to this role. Education & Experience
BA Degree in business management, accounting, social work, or related field Minimum 2 years of working experience and solid knowledge of HUD housing program regulations and related local subsidy programs Solid experience maintaining spreadsheet data, generating new spreadsheet reports, reviewing data for accuracy, understanding of rent calculation methodologies and subsidy accounting Education & Experience (continued)
Experience working with homeless, substance abusing, mental health, HIV/AIDS populations Experience billing coding and submissions to accounts payable Knowledge, Skills & Abilities
Knowledge of San Francisco’s community resources for families transitioning from homelessness, including San Francisco’s homeless services and housing systems Knowledge of issues facing homeless families, including substance use, mental health, and crisis intervention strategies Ability to design systems and processes to track data and monitor accuracy Ability to meet fiscal and accounting deadlines Ability to work with the case management team to provide holistic support services Crisis Intervention Skills Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations Prerequisites Required Prior to the First Day of Employment
Fingerprints: Required TB Screening – Negative Tuberculosis Test: N/A First Aid Certificate: N/A Physical Demands
Occasional bending, standing, stooping, kneeling, reaching, twisting, and walking Occasional lifting, pushing, and pulling Frequent repetitive motions of wrists, hands, and/or fingers Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently Work Environment
Contact with clients who may have behavioral and psychiatric problems; noise level is usually moderate and typical of an office Work environment is in a building with clients; exposure to personal possessions/artwork which may be offensive in private spaces Occasional exposure to perfumes or scents in personal care products used by clients The following statements describe the general nature and level of work performed by people assigned to this classification and are not to be construed as an exhaustive list of duties. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Disclaimer:
Catholic Charities is an equal employment opportunity employer and is committed to providing equal employment without regard to race, color, creed, ancestry, age, domicile status, veteran status, or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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