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Eye Security

(Senior) Cyber Security Expert – Incident Response (m/f/x)

Eye Security, Germantown, Ohio, United States

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Overview

(Senior) Cyber Security Expert – Incident Response (m/f/x) Eye Security is seeking an experienced Incident Response professional to join our expanding team in the Benelux and DACH regions. The role involves performing Incident Response for clients facing (potential) cyber incidents and collaborating with the Managed Detection and Response (MDR) team to keep clients safe. What You Will Do

Incident Response: Respond to cyber incidents remotely (and occasionally on-site, if necessary). Communicate calmly and clearly with clients, guiding them through every step of the response process. Domain Expertise: Apply knowledge of operating systems (Windows, Linux, Mac), cloud infrastructures (Microsoft 365, Azure, AWS, Google Cloud), and network security to analyze and mitigate threats. Collaboration: Support MDR workflows, triage security alerts as part of a 24/7 on-call rotation (approx. once per week) and engage with cross-regional teams to maintain quality as we scale. Continuous Improvement: Develop and refine internal playbooks, processes, and tooling. Contribute to initiatives like research projects, threat intelligence, and automation tools. Leadership: Coordinate with internal and external stakeholders, such as colleagues, lawyers, data recovery specialists, and law enforcement, to manage incidents effectively. What You Will Need

Track Record in Cybersecurity: Proven background in Incident Response (IR), Digital Forensics and Incident Response (DFIR), or threat intelligence. Experience in conducting forensic investigations and managing IR cases. Hands-on experience with cybersecurity tools like Endpoint Detection and Response (EDR) products (e.g., CrowdStrike Falcon, SentinelOne, Windows Defender for Endpoint). Proficiency in programming/scripting languages to automate response tasks or analyze evidence is a plus. Excellent communication skills, especially when guiding clients through high-pressure situations. Analytical Mindset: A natural curiosity to explore root causes and improve processes, alongside the ability to explain complex technical concepts to stakeholders clearly. Team-First Attitude: Comfort working in diverse environments with humility and collaboration, willing to take on foundational work, including SOC alert triage and documentation. Language Skills: Fluency in English and either German or Dutch. Flexibility: Availability to participate in 24/7 on-call schedules. What We Offer

Meaningful Mission: Protect organizations across Europe from real-world cyber threats. Collaborative Culture: Work with top-tier professionals from national CERTs, intelligence agencies, and leading tech backgrounds. Autonomy and Ownership: Shape internal processes and tools while enjoying ownership of your projects. Flexibility: A remote-friendly culture with quarterly meetups, annual company retreats (in Spain, Portugal, Italy…), and Thursday socials. Generous Time Off: Including wellbeing and volunteering days — because great work starts with time to rest and recharge. Are you up for it? We look forward to receiving your application.

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