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ICW Group

Accounts Receivable Representative

ICW Group, San Diego, California, United States, 92189

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Accounts Receivable Representative page is loaded## Accounts Receivable Representativelocations:

San Diego, CAtime type:

Full timeposted on:

Posted Todayjob requisition id:

JR100856Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our

internal and external communities better everyday!**ESSENTIAL DUTIES AND RESPONSIBILITIES**Performs routine accounts receivable functions.* Reviews and posts cash for unmatching amounts received.* Processes deductible invoices.* Creates Direct Collection installment plans in SAP system.* Reviews endorsements created by underwriting.* Analyzes and clears transactions in policies with the following scenarios:

+ Flat cancel;

+ Final Audit Credit with past due amounts;

+ Endorsements (i.e. installments to audits).Engages in Collection of past due amounts.* Reaches out to the customer when amounts are past due with email notifications and/or phone calls.* Reviews Past due policies for Direct Collections.* Communicates with customer when they have fees and deductibles outstanding.Provides accounts receivable services to customers.* Reviews and responds to emails.

+ Provides research and answers on payment status, account balance, cancellation/reinstatement status etc.* Handles customers calls from agents and policyholders.

+ Assists with processing payments, balances, and payment status.

+ References several systems to research policy information.* Reviews deductible policies and related collateral requirements.* Communicates with agents, and underwriters when appropriate.* Negotiates and administers Payment Plans.* Provides service to customers regarding types of payments and reconciles accounts.* Provides service to brokers and sales personnel regarding commissions.Prepares reports and resolves discrepancies.* Researches policies with issues and works to resolve issue and root cause.* Researches commission payment issues.* Clears monthly Broker reports.* Reconciles account discrepancies.* Prepares various reports as requested.* Verifies contracts, policy information, and account status.**EDUCATION AND EXPERIENCE**High School diploma or General Education Development (GED) required.

Associates degree preferred. Minimum 2-3 years of accounts receivable experience; or equivalent combination of education and experience required. Background in customer service is preferred.**CERTIFICATES, LICENSES, REGISTRATIONS**None required.**KNOWLEDGE AND SKILLS**Knowledge of basic math and accounting concepts is required. Working knowledge and skills of Microsoft Office, including Excel, Outlook, Word, and Access preferred. Working knowledge of customer billing and accounts receivable within an automated accounting systems environment desirable. Must be Customer service oriented with strong organizational skills and attention to detail. Ability to effectively present information to policyholders, agents, and internal parties.**PHYSICAL REQUIREMENTS**Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.**WORK ENVIRONMENT**This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.**We are currently not offering employment sponsorship for this opportunity**#LI-DS1#LI-HybridThe current range for this position is$22.54 - $35.54This range is exclusive of fringe benefits and potential bonuses.

If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.•

Challenging work and the ability to make a difference



You will have a voice and feel a sense of belonging



We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match



Bonus potential for all positions



Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)



11 paid holidays throughout the calendar year*ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.*\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Job Category**Accounting and FinanceAt ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success.

Our team members are hands-on contributors who are given the opportunity to make an impact.

It's our people who make us an employer of choice and the vibrant company we are today. #J-18808-Ljbffr