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Natera, Inc.

Sr. Product Manager, Mulesoft RPA

Natera, Inc., Austin, Texas, us, 78716

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Overview

Sr. Product Manager, Mulesoft RPA POSITION SUMMARY: We are seeking a strategic Senior MuleSoft RPA Product Manager to drive the product vision, roadmap, and execution of our automation and integration platform initiatives while championing process optimization and digital transformation. This role combines deep product management expertise with MuleSoft RPA platform knowledge, process automation strategy, and enterprise integration responsibilities. The ideal candidate will serve as both a product strategist and automation evangelist, ensuring our MuleSoft RPA solutions deliver maximum operational efficiency while driving organizational transformation and scalable automation adoption across the enterprise.

PRIMARY RESPONSIBILITIES

Product Strategy & Automation Roadmap Management (35%)

Define and own the comprehensive MuleSoft RPA product vision, strategy, and multi-year automation roadmap aligned with digital transformation objectives

Conduct process discovery, automation opportunity assessment, and ROI analysis to identify high-value automation candidates

Collaborate with executive leadership to translate business strategy into actionable automation initiatives and integration requirements

Prioritize automation backlog and bot development based on business impact, complexity, technical feasibility, and process standardization readiness

Establish automation success metrics, KPIs, and measurement frameworks including process efficiency gains, cost savings, and error reduction

Drive automation center of excellence initiatives and governance frameworks for scalable RPA deployment

Manage product portfolio decisions including bot lifecycle management, process optimization, and technology integration priorities

Process Analysis & Requirements Management (25%)

Lead comprehensive process discovery and analysis sessions with business stakeholders and process owners across multiple departments

Conduct detailed process mapping, workflow documentation, and automation feasibility assessments for candidate processes

Translate complex business processes into detailed functional requirements, user stories, and automation specifications

Partner with solution architects and RPA developers to ensure optimal bot design and integration architecture approaches

Create and maintain detailed process documentation, automation specifications, and bot configuration requirements

Facilitate process validation sessions, user acceptance testing, and bot performance optimization reviews

Manage automation scope changes, requirements traceability, and impact analysis throughout development lifecycle

Stakeholder Management & Automation Evangelism (20%)

Serve as primary automation advocate and liaison between business units, IT teams, and executive leadership

Conduct regular stakeholder updates, automation demos, and executive presentations on automation progress and business outcomes

Manage stakeholder expectations through transparent communication of automation timelines, dependencies, and delivery commitments

Facilitate cross-functional collaboration between RPA development, IT operations, security, and business process teams

Lead automation steering committee meetings and strategic planning sessions for enterprise automation strategy

Build strong relationships with business process owners and operational managers to drive automation adoption

Coordinate with external vendors and third-party automation tool providers for integrated automation solutions

Integration Strategy & Platform Optimization (10%)

Champion MuleSoft integration capabilities and API-led connectivity principles for comprehensive automation solutions

Partner with enterprise architecture teams to design scalable integration patterns supporting RPA and broader automation initiatives

Define integration requirements for connecting RPA bots with enterprise systems, databases, and third-party applications

Monitor integration performance, bot reliability, and system connectivity to ensure robust automation operations

Drive API strategy and data connectivity optimization to support advanced automation scenarios

Collaborate with IT security teams to ensure automation solutions meet enterprise security and compliance requirements

Develop integration best practices and governance standards for sustainable automation scaling

Automation Adoption & Performance Management (10%)

Design and implement comprehensive automation adoption strategies including training programs, change management, and support frameworks

Monitor automation performance metrics, process efficiency gains, and business impact measurement across deployed solutions

Lead automation feedback collection initiatives and continuous improvement programs with business stakeholders

Coordinate automation launches including rollout planning, training delivery, and success measurement frameworks

Analyze automation performance data, process analytics, and operational metrics to inform future automation decisions

Oversee quality assurance processes, bot monitoring, and exception handling for production automation solutions

Drive post-deployment optimization and iterative enhancement based on performance data and operational feedback

QUALIFICATIONS Required

Bachelor's degree in Business Administration, Industrial Engineering, Computer Science, Information Technology, or related field

8+ years of product management experience with at least 4 years focused on automation, RPA, or integration platforms

Strong background in MuleSoft RPA, process automation, or similar robotic process automation technologies

Proven experience in business process analysis, requirements gathering, and automation opportunity assessment

Experience with enterprise integration patterns, API management, and system connectivity solutions

Excellent analytical skills with experience in process optimization and operational efficiency measurement

Outstanding communication and presentation skills for executive and technical audiences

Experience with automation governance, center of excellence development, and scaling best practices

Preferred

Master's degree in Business Administration (MBA), Industrial Engineering, or related advanced degree

MuleSoft certifications including RPA Developer, Integration Architect, or Platform Architect certifications

Product Management certification (CPM, AIPMM) or equivalent professional credential

Process improvement certifications such as Six Sigma, Lean, or BPM

Previous experience in consulting, digital transformation, or operational excellence roles

Background in enterprise architecture, system integration, or IT operations management

Experience with automation analytics, process mining, or business intelligence platforms

Knowledge of emerging automation technologies including AI/ML, intelligent document processing, and conversational AI

KNOWLEDGE, SKILLS, AND ABILITIES Product Management & Automation Expertise

Deep understanding of product management principles applied to automation and integration solutions

Strong analytical and problem-solving skills with ability to identify and quantify automation opportunities

Experience with automation roadmapping, prioritization frameworks, and ROI-driven backlog management

Knowledge of process improvement methodologies, workflow optimization, and operational efficiency principles

Ability to balance competing automation priorities and make data-driven decisions in complex enterprise environments

Understanding of automation lifecycle management from discovery through retirement and optimization

MuleSoft RPA & Integration Platform Knowledge

Comprehensive understanding of MuleSoft RPA capabilities including bot development, process automation, and system integration

Knowledge of MuleSoft Anypoint Platform, API management, and enterprise integration patterns

Understanding of automation architecture, scalability considerations, and enterprise deployment models

Familiarity with RPA best practices, exception handling, bot monitoring, and maintenance frameworks

Experience with automation analytics, performance measurement, and operational reporting capabilities

Knowledge of integration technologies, data connectivity, and system interoperability requirements

Business Process Analysis & Optimization

Excellent process discovery and analysis skills including stakeholder interviews, workflow mapping, and efficiency assessment

Strong documentation skills for creating process maps, automation specifications, and functional requirements

Ability to translate operational challenges into automation opportunities and technical implementation approaches

Experience in process standardization, optimization, and change management for automation readiness

Skills in data analysis, metrics development, and performance measurement for automation ROI demonstration

Proven ability to identify automation candidates and assess technical feasibility across diverse business processes

Integration & Technical Architecture

Understanding of enterprise integration patterns, API design, and system connectivity principles

Knowledge of data integration, transformation, and synchronization requirements for automation solutions

Experience with cloud platforms, security frameworks, and compliance considerations for enterprise automation

Familiarity with database connectivity, file processing, and system integration technologies

Understanding of scalability, reliability, and performance optimization for production automation environments

Knowledge of DevOps practices, deployment automation, and continuous integration for RPA solutions

Leadership & Strategic Thinking

Strategic thinking with ability to balance long-term automation vision with immediate operational needs

Experience leading cross-functional automation teams and managing complex stakeholder relationships

Strong leadership presence with ability to drive automation adoption and resolve competing business priorities

Innovation mindset with focus on emerging automation trends, competitive landscape, and technology evolution

Ability to work effectively in matrix organizations and influence automation strategy across multiple business units

Change management skills with focus on driving organizational transformation and automation culture development

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

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As set forth in Natera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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