DTLR, Inc.
Store Manager - Gateway Center, Chicago, IL
DTLR, Inc., Chicago, Illinois, United States, 60290
Overview
Store Manager - Gateway Center, Chicago, IL The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. Responsibilities
Responsible for overall quality and performance of the retail store staff. Analyzes and measures business trends to maximize revenues and control costs at or better than plan. Ensures compliance of all company policies and procedures. Models effective leadership to gain commitment to store goals and training standards. Responsible for the recruitment, selection and training and development of store personnel. Conducts annual performance evaluations for all store employees. Manages expenses and develops strategies that position stores to perform in accordance with the budget. Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan. Monitors and controls all aspects of operational compliance, safety and business standards. Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives. Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment. Performs other duties as may be assigned. A standard work week consists of a minimum of 46 hours. Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays. Qualifications
Education and/or Experience
Requires a minimum of one (1) year in retail management. Skills and Knowledge
Solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers. High level of interpersonal skills to handle sensitive and confidential situations; demonstrated poise, tact, and diplomacy. Ability to think strategically, plan and organize effectively. Maintain a high degree of professionalism in all situations. Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work. Results-driven with critical and creative thinking; project management, time management, analytical and organizational skills required. Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy. Proven ability to plan, organize, multi-task, set priorities, and respond to changing demands from multiple sources. Ability to execute directives with precision and consistency. Working knowledge of Microsoft Office products. Willing to work in multiple stores in the assigned district. Physical Requirements
Stand for extended periods; lift, carry, push/pull up to 50 lbs. Work extended hours during critical project phases; fast-paced environment with flexibility. Must have reliable transportation and be willing to travel via car, plane or train. Compensation and Benefits
Store Manager pay range: $20.65 - $24.85 per hour with bonus opportunities in addition to base pay if store KPIs are met. All roles are eligible for the company 401K plan. Full-time roles will be eligible for medical, dental, vision, and company-paid time off. General Information
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO Statement
DTLR, Inc. is an equal employment opportunity employer.
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Store Manager - Gateway Center, Chicago, IL The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. Responsibilities
Responsible for overall quality and performance of the retail store staff. Analyzes and measures business trends to maximize revenues and control costs at or better than plan. Ensures compliance of all company policies and procedures. Models effective leadership to gain commitment to store goals and training standards. Responsible for the recruitment, selection and training and development of store personnel. Conducts annual performance evaluations for all store employees. Manages expenses and develops strategies that position stores to perform in accordance with the budget. Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan. Monitors and controls all aspects of operational compliance, safety and business standards. Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives. Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment. Performs other duties as may be assigned. A standard work week consists of a minimum of 46 hours. Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays. Qualifications
Education and/or Experience
Requires a minimum of one (1) year in retail management. Skills and Knowledge
Solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers. High level of interpersonal skills to handle sensitive and confidential situations; demonstrated poise, tact, and diplomacy. Ability to think strategically, plan and organize effectively. Maintain a high degree of professionalism in all situations. Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work. Results-driven with critical and creative thinking; project management, time management, analytical and organizational skills required. Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy. Proven ability to plan, organize, multi-task, set priorities, and respond to changing demands from multiple sources. Ability to execute directives with precision and consistency. Working knowledge of Microsoft Office products. Willing to work in multiple stores in the assigned district. Physical Requirements
Stand for extended periods; lift, carry, push/pull up to 50 lbs. Work extended hours during critical project phases; fast-paced environment with flexibility. Must have reliable transportation and be willing to travel via car, plane or train. Compensation and Benefits
Store Manager pay range: $20.65 - $24.85 per hour with bonus opportunities in addition to base pay if store KPIs are met. All roles are eligible for the company 401K plan. Full-time roles will be eligible for medical, dental, vision, and company-paid time off. General Information
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO Statement
DTLR, Inc. is an equal employment opportunity employer.
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