TikTok
Client Solutions Manager - Global Business Solutions - Chicago
TikTok, Chicago, Illinois, United States, 60290
Overview
Client Solutions Manager - Global Business Solutions - Chicago TikTok’s Global Business Solutions (GBS) team drives advertising innovation, offering scalable solutions for brands to connect with audiences. The Enterprise Ad Sales team partners with large global brands to leverage TikTok’s platform to drive business impact. The GBS team emphasizes creativity, collaboration, and results. Responsibilities
Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day communications. Develop and execute media strategies tailored to client goals. Leverage product expertise to help clients activate full-funnel strategies from brand awareness to performance, aligning TikTok’s solutions with client objectives. Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success. Analyze campaign data to identify optimizations and upsell opportunities; provide proactive performance insights and actionable recommendations. Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic initiatives. Diagnose and troubleshoot client issues with cross-functional teams (e.g., Product and Engineering). Qualifications
Minimum Qualifications: 4+ years of experience in client solutions, account management, digital advertising, AdTech, or related field. Proficiency in data tools (e.g., Excel, Data Studio; pivot tables). Ability to thrive in a fast-paced, rapidly evolving environment. Must be willing to work in Chicago. Preferred Qualifications: Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms. Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships. Ability to craft and deliver QBRs with data-driven storytelling to show platform capabilities. Familiarity with measurement frameworks and attribution models. Experience diagnosing and solving technical problems with Product and Engineering teams. About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide. Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our product helps people express themselves, discover, and connect. Our diverse teams create value for communities, inspire creativity, and bring joy. We foster curiosity, humility, impact, and an "Always Day 1" mindset to achieve meaningful breakthroughs for our company, users, and communities. We value great people who collaborate to grow and innovate. Join us. Diversity & Inclusion
TikTok is committed to an inclusive workplace where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and aim to reflect the communities we reach. TikTok Accommodation
TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance or an accommodation, please reach out to us at https://tinyurl.com/RA-request
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Client Solutions Manager - Global Business Solutions - Chicago TikTok’s Global Business Solutions (GBS) team drives advertising innovation, offering scalable solutions for brands to connect with audiences. The Enterprise Ad Sales team partners with large global brands to leverage TikTok’s platform to drive business impact. The GBS team emphasizes creativity, collaboration, and results. Responsibilities
Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day communications. Develop and execute media strategies tailored to client goals. Leverage product expertise to help clients activate full-funnel strategies from brand awareness to performance, aligning TikTok’s solutions with client objectives. Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success. Analyze campaign data to identify optimizations and upsell opportunities; provide proactive performance insights and actionable recommendations. Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic initiatives. Diagnose and troubleshoot client issues with cross-functional teams (e.g., Product and Engineering). Qualifications
Minimum Qualifications: 4+ years of experience in client solutions, account management, digital advertising, AdTech, or related field. Proficiency in data tools (e.g., Excel, Data Studio; pivot tables). Ability to thrive in a fast-paced, rapidly evolving environment. Must be willing to work in Chicago. Preferred Qualifications: Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms. Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships. Ability to craft and deliver QBRs with data-driven storytelling to show platform capabilities. Familiarity with measurement frameworks and attribution models. Experience diagnosing and solving technical problems with Product and Engineering teams. About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide. Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our product helps people express themselves, discover, and connect. Our diverse teams create value for communities, inspire creativity, and bring joy. We foster curiosity, humility, impact, and an "Always Day 1" mindset to achieve meaningful breakthroughs for our company, users, and communities. We value great people who collaborate to grow and innovate. Join us. Diversity & Inclusion
TikTok is committed to an inclusive workplace where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and aim to reflect the communities we reach. TikTok Accommodation
TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance or an accommodation, please reach out to us at https://tinyurl.com/RA-request
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