Logo
BNY Mellon

Vice President, Production Services Application Support-MQ

BNY Mellon, Lake Mary, Florida, us, 32795

Save Job

Overview Vice President, Production Services Application Support

BNY is a leading global financial services company at the heart of the global financial system. Our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, delivering transformative solutions that redefine industries and uplift communities worldwide.

We are recognized as a top destination for innovators and champions of inclusion. This role is part of the GSS Enablement Messaging team and is based in Lake Mary, FL; Pittsburgh, PA; or NYC/NJ with a 4-day in-office expectation.

Responsibilities

Must have expert knowledge of IBM MQ on Distributed Platform

IBM MQ Cluster setup, including DQM

Strong working understanding of Linux, Windows and Mainframe environments

Interact effectively with all levels of the organization, including management

Experience with Linux shell scripting / PERL scripting (preferred)

Strong verbal, written, and interpersonal communication skills

Solid problem-solving skills

Strong analytical skills, including the ability to research and resolve confirmation discrepancies

Qualifications

Bachelor's degree in computer science or related discipline, or equivalent work experience; advanced degree is beneficial. 8–10 years of diverse IT experience required; experience in securities or financial services is a plus

IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe

Ability to support highly critical applications; excellent Microsoft Office skills

Lead technical triage for Low to Medium severity incidents

Complete critical requests on demand and provide weekend coverage

Troubleshoot complex production issues and collaborate with partner teams and SMEs

Drive root cause analysis as part of the problem management process

Facilitate continuous improvement to increase stability and operational excellence

Ability to work in a matrixed, globally dispersed virtual team

Involvement in Disaster Recovery activities

Preferred: StoreFront, App Connect (formerly IBM Integration Bus - IIB), SharePoint, JIRA, ServiceNow

What We Offer BNY offers competitive compensation, benefits, and wellbeing programs rooted in a culture of excellence and pay-for-performance. We provide access to global resources and tools for your career journey, health focus, personal resilience, and financial goals, along with generous paid leave including volunteer time.

Equal Employment Opportunity BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups, females, individuals with disabilities, protected veterans.

Additional Information BNY Newsroom

BNY LinkedIn

#J-18808-Ljbffr