Jobs via Dice
Overview
Join to apply for the
Implementation Specialist
role at
Jobs via Dice . Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today! Responsibilities
Onboard new customers onto TravelBank's solution. Consult to determine the best configurations for the client's business needs. Configure the software with and for the customer, and work with internal teams on complex technical integrations. Track, manage and provide regular updates on the progress of an implementation project. Maintain ongoing communication with client-side and internal stakeholders throughout the process. Lead client-facing kick-offs, requirement gathering sessions and configuration review meetings. Partner with internal and external technical teams to coordinate custom integration work. Report on project status and blockers to Customer Success leadership during weekly meetings. Train clients to operate self-sufficiently and confidently on TravelBank's platform. Conduct webinars and group training sessions to onboard smaller, more independent customers. Share innovative ideas with peers and leadership to enhance operational efficiency and innovation. Cross-functionally collaborate with the Customer Success Management team to understand client needs and ensure a timely and complete implementation. Requirements
3+ years of implementation, customer success, or customer support experience. Meticulous attention to detail in workflows and processes. Knowledge of accounting/finance systems (e.g., NetSuite, Sage, QuickBooks) and accounting practices preferred; if not present, the ability to quickly learn core accounting concepts. Strong interpersonal skills including clear communication and collaboration; ability to coach and train customers effectively. Ability to present to C-level executives with competence and confidence. Highly organized with the ability to manage multiple projects simultaneously on tight timelines. Growth mindset with drive to continuously improve. Compensation and Benefits
The pay range reflects the compensation we reasonably believe we would pay at posting for this role and may be modified in the future. Employee pay is based on factors such as education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. This amount and its availability remain in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Equal Opportunity
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking Apply Today you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate via text messaging the frequency may vary, and message and data rates may apply. You may cease communication via text by replying STOP. Location and related postings
St Paul, MN $110,000.00-$125,000.00 (posted 3 days ago); Minneapolis, MN $55,000.00-$70,000.00 (posted 3 weeks ago); Hopkins, MN $45,000.00-$50,000.00 (posted 2 weeks ago); Minneapolis, MN $38,894.07-$68,341.37 (posted 4 days ago).
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Join to apply for the
Implementation Specialist
role at
Jobs via Dice . Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today! Responsibilities
Onboard new customers onto TravelBank's solution. Consult to determine the best configurations for the client's business needs. Configure the software with and for the customer, and work with internal teams on complex technical integrations. Track, manage and provide regular updates on the progress of an implementation project. Maintain ongoing communication with client-side and internal stakeholders throughout the process. Lead client-facing kick-offs, requirement gathering sessions and configuration review meetings. Partner with internal and external technical teams to coordinate custom integration work. Report on project status and blockers to Customer Success leadership during weekly meetings. Train clients to operate self-sufficiently and confidently on TravelBank's platform. Conduct webinars and group training sessions to onboard smaller, more independent customers. Share innovative ideas with peers and leadership to enhance operational efficiency and innovation. Cross-functionally collaborate with the Customer Success Management team to understand client needs and ensure a timely and complete implementation. Requirements
3+ years of implementation, customer success, or customer support experience. Meticulous attention to detail in workflows and processes. Knowledge of accounting/finance systems (e.g., NetSuite, Sage, QuickBooks) and accounting practices preferred; if not present, the ability to quickly learn core accounting concepts. Strong interpersonal skills including clear communication and collaboration; ability to coach and train customers effectively. Ability to present to C-level executives with competence and confidence. Highly organized with the ability to manage multiple projects simultaneously on tight timelines. Growth mindset with drive to continuously improve. Compensation and Benefits
The pay range reflects the compensation we reasonably believe we would pay at posting for this role and may be modified in the future. Employee pay is based on factors such as education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. This amount and its availability remain in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Equal Opportunity
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking Apply Today you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate via text messaging the frequency may vary, and message and data rates may apply. You may cease communication via text by replying STOP. Location and related postings
St Paul, MN $110,000.00-$125,000.00 (posted 3 days ago); Minneapolis, MN $55,000.00-$70,000.00 (posted 3 weeks ago); Hopkins, MN $45,000.00-$50,000.00 (posted 2 weeks ago); Minneapolis, MN $38,894.07-$68,341.37 (posted 4 days ago).
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