Adobe Inc.
Principal, Central Sales Strategy and Operations
Adobe Inc., San Jose, California, United States, 95199
Overview
Our Company: Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. The Opportunity: The Central Sales Strategy and Operations team is responsible for defining and driving the strategy to support our digital experience enterprise sales team. Reporting into the Head of Central Sales Strategy and Operations, this global role focuses on driving revenue growth and retention strategy and operations in partnership with sales operations teams. The role will define Adobe's global retention forecasting cadence and operating model and work closely with global sales leadership to drive improvements in recurring revenue operations. Responsibilities
Leverage structured problem-solving techniques to drive operational rigor and improve processes across Adobe's sales organization, with a focus on retention strategy and renewal growth Develop and implement frameworks to measure the health of the retention business Analyze raw data to find actionable insights, detect risks and opportunities, and suggest solutions for how to bolster the performance of our sales teams and products Collaborate with Finance, Sales, GTM, and other collaborators to successfully implement central initiatives Be part of a high-performing team with rich opportunities to develop as a leader Help build the Central Operations team by improving methodologies, mentoring others, and leading engagements end-to-end Learn the Digital Experience Cloud business and develop your network by collaborating with leaders across Adobe, including Sales and Operations Qualifications
MBA or equivalent experience Advanced knowledge of Excel and PowerPoint with familiarity building models and exec-facing presentations 5-7 years of analytical and quantitative problem-solving experience, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations Strong interpersonal skills with the ability to work effectively with people at all levels Comfort working through ambiguity and building structure around abstract problems Ability to understand the big picture and prioritize issues objectively, focusing on specific details Ability to clearly communicate complex ideas both verbally and in writing Attention to detail and pride in delivering high-quality work Curiosity, initiative, and the desire to experiment Demonstrated passion for digital experiences and/or cloud technology Desirable but not essential
Work experience at a leading technology company, strategy or economic consulting organization Experience crafting GTM strategies/Sales Operations with practical understanding of the technologies and tactics necessary for execution Deep knowledge of the technology industry including direct-to-consumer and/or business-to-business models Our compensation reflects the cost of labor across several U.S. geographic markets. The U.S. pay range for this position is $128,700 -- $251,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices
California: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. Colorado: Application Window Notice. If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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Our Company: Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. The Opportunity: The Central Sales Strategy and Operations team is responsible for defining and driving the strategy to support our digital experience enterprise sales team. Reporting into the Head of Central Sales Strategy and Operations, this global role focuses on driving revenue growth and retention strategy and operations in partnership with sales operations teams. The role will define Adobe's global retention forecasting cadence and operating model and work closely with global sales leadership to drive improvements in recurring revenue operations. Responsibilities
Leverage structured problem-solving techniques to drive operational rigor and improve processes across Adobe's sales organization, with a focus on retention strategy and renewal growth Develop and implement frameworks to measure the health of the retention business Analyze raw data to find actionable insights, detect risks and opportunities, and suggest solutions for how to bolster the performance of our sales teams and products Collaborate with Finance, Sales, GTM, and other collaborators to successfully implement central initiatives Be part of a high-performing team with rich opportunities to develop as a leader Help build the Central Operations team by improving methodologies, mentoring others, and leading engagements end-to-end Learn the Digital Experience Cloud business and develop your network by collaborating with leaders across Adobe, including Sales and Operations Qualifications
MBA or equivalent experience Advanced knowledge of Excel and PowerPoint with familiarity building models and exec-facing presentations 5-7 years of analytical and quantitative problem-solving experience, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations Strong interpersonal skills with the ability to work effectively with people at all levels Comfort working through ambiguity and building structure around abstract problems Ability to understand the big picture and prioritize issues objectively, focusing on specific details Ability to clearly communicate complex ideas both verbally and in writing Attention to detail and pride in delivering high-quality work Curiosity, initiative, and the desire to experiment Demonstrated passion for digital experiences and/or cloud technology Desirable but not essential
Work experience at a leading technology company, strategy or economic consulting organization Experience crafting GTM strategies/Sales Operations with practical understanding of the technologies and tactics necessary for execution Deep knowledge of the technology industry including direct-to-consumer and/or business-to-business models Our compensation reflects the cost of labor across several U.S. geographic markets. The U.S. pay range for this position is $128,700 -- $251,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices
California: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. Colorado: Application Window Notice. If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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