Capital One
Senior Business Manager - Digital Product Strategy
Capital One, New York, New York, us, 10261
Senior Business Manager - Digital Product Strategy
As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
This role is within Capital One's Enterprise Consumer Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as well as its marketing and messaging technology ecosystem. The Strategy team defines and shapes ECP's strategic agenda by unlocking key opportunities and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with product, tech and business leaders across ECP and Capital One.
An ideal candidate would have a background in, and a passion for, developing visionary strategies, tackling challenging problems, and leading high performing analyst teams that partner horizontally across the organization.
Responsibilities
Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon
Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners
Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis
Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability
Strong business judgment, leadership and integrity: Tenacious decision maker with a healthy, aggressive yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team and business partners; foster innovation, drive critical decisions, hold partners accountable, and deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect and negotiation
Clear results orientation: Focus on achieving short and long term goals and the ability to drive and execute an agenda in an uncertain and fluid environment
Basic Qualifications
Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 2 years of experience in quantitative analysis
At least 2 years of experience in qualitative analysis
At least 1 year of experience in people management
At least 1 year of experience in project management
Preferred Qualifications
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in quantitative analysis
5+ years of experience in qualitative analysis
2+ years of experience in people management
2+ years of experience in product development
2+ years of experience in financial modeling
2+ years of experience in economic forecasting
2+ years of experience in project management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Salary, Location and Employment Details The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries refer to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles are prorated based on hours worked.
McLean, VA: $193,000 - $220,300 for Sr. Business Manager
New York, NY: $210,500 - $240,300 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected solely in the offer letter.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations.
If you require an accommodation to apply or participate in the interview process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services available through this site. Capital One Financial is made up of several entities. Positions posted in Canada, the United Kingdom, and the Philippines are for Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. respectively.
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This role is within Capital One's Enterprise Consumer Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as well as its marketing and messaging technology ecosystem. The Strategy team defines and shapes ECP's strategic agenda by unlocking key opportunities and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with product, tech and business leaders across ECP and Capital One.
An ideal candidate would have a background in, and a passion for, developing visionary strategies, tackling challenging problems, and leading high performing analyst teams that partner horizontally across the organization.
Responsibilities
Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon
Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners
Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis
Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability
Strong business judgment, leadership and integrity: Tenacious decision maker with a healthy, aggressive yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team and business partners; foster innovation, drive critical decisions, hold partners accountable, and deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect and negotiation
Clear results orientation: Focus on achieving short and long term goals and the ability to drive and execute an agenda in an uncertain and fluid environment
Basic Qualifications
Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 2 years of experience in quantitative analysis
At least 2 years of experience in qualitative analysis
At least 1 year of experience in people management
At least 1 year of experience in project management
Preferred Qualifications
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in quantitative analysis
5+ years of experience in qualitative analysis
2+ years of experience in people management
2+ years of experience in product development
2+ years of experience in financial modeling
2+ years of experience in economic forecasting
2+ years of experience in project management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Salary, Location and Employment Details The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries refer to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles are prorated based on hours worked.
McLean, VA: $193,000 - $220,300 for Sr. Business Manager
New York, NY: $210,500 - $240,300 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected solely in the offer letter.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations.
If you require an accommodation to apply or participate in the interview process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services available through this site. Capital One Financial is made up of several entities. Positions posted in Canada, the United Kingdom, and the Philippines are for Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. respectively.
#J-18808-Ljbffr