Luster National, Inc.
Quality Manager San Francisco, CA
Luster National, Inc., San Francisco, California, United States, 94199
Overview
Quality Managers at various levels are sought to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through traditional and alternative methods. These positions oversee program or project level quality practices including quality management, quality assurance, quality control, and other activities to ensure adequacy, implementation, and effectiveness. This posting is for future roles and not for a specific opportunity that is available right now. Applications are accepted and interviews conducted in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area.
We notify our talent pool candidates first whenever we have a project need . This posting targets San Francisco, CA. Responsibilities
Develop, implement, and/or maintain Quality Management Systems in alignment with ISO 9001:2015 standards and client requirements. Establish and manage project-specific QA/QC plans and inspection test plans for design and delivery disciplines. Oversee quality inspections, audits, and nonconformance reporting; ensure timely closure of nonconformances and implementation of corrective/preventive actions. Coordinate with design teams, contractors, and consultants to resolve quality issues and ensure consistency throughout design, procurement, construction, and commissioning phases. Conduct root cause analyses and lead continuous improvement initiatives using Lean Six Sigma or similar methodologies. Provide quality training and mentorship to project teams, subcontractors, and field personnel. Lead quality meetings, compile reports, and deliver project quality performance metrics to internal and external stakeholders. Attributes
Excellent written and verbal communication and interpersonal skills. Excellent multitasking, organizational, and time management skills. Collaborative mindset that fosters teamwork, trust, and positive relationships. Detail-oriented, observant, logical, tenacious, and investigative. Natural curiosity, problem-solving abilities, and a passion for continuous improvement both personally and in work. Ability to analyze complex data and/or situations and resolve them using sound professional judgment. Confidence in speaking up to address issues and resolve problems. Minimum Qualifications
Bachelor’s degree in civil engineering, quality, construction management, or a related field, or an equivalent combination of education and experience. 10+ years of professional experience in quality management for large (>$500M), complex, heavy-civil infrastructure projects. Experience leading quality assurance audits. Expertise with ISO 9001:2015 and industry standard QA/QC practices. Experience with construction drawings and codes (e.g., IBC, ASTM, ACI, ASME). Proven experience coordinating with a project management team and providing appropriate levels of support, coaching, and influence. Proficiency with Microsoft Office Suite/Office 365 (Outlook, Teams, Word, Excel, PowerPoint, etc.). Preferred Qualifications
Bachelor’s degree in civil engineering, quality, or construction management. Active ASQ CQE or CQA certification. Active Six Sigma Black or Green Belt certification. Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit, and/or airport projects. Experience delivering projects through traditional and alternative methods (e.g., DB, CM/GC, P3). Experience in quality roles supporting owners. Experience managing, coaching, guiding, and assisting technical and administrative staff. Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation
The salary range listed for this role is $120k-$160k/year ($57-$76/hour). The final salary offered will be based on factors including level of experience, breadth of skills, total education, certifications/licenses, and geographic location. Benefits
Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term disability insurance Short-term disability insurance Life insurance and accidental death and dismemberment policy 401(k) plan with guaranteed employer contribution Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or cell phone plan reimbursement Free personalized meal planning and nutrition support with a registered dietitian Free personal financial planning services Employee assistance program Employee referral bonus Equal Employment Opportunity
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the SSA and, if necessary, the DHS with information from each new employee\'s I-9 to confirm work authorization.
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Quality Managers at various levels are sought to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through traditional and alternative methods. These positions oversee program or project level quality practices including quality management, quality assurance, quality control, and other activities to ensure adequacy, implementation, and effectiveness. This posting is for future roles and not for a specific opportunity that is available right now. Applications are accepted and interviews conducted in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area.
We notify our talent pool candidates first whenever we have a project need . This posting targets San Francisco, CA. Responsibilities
Develop, implement, and/or maintain Quality Management Systems in alignment with ISO 9001:2015 standards and client requirements. Establish and manage project-specific QA/QC plans and inspection test plans for design and delivery disciplines. Oversee quality inspections, audits, and nonconformance reporting; ensure timely closure of nonconformances and implementation of corrective/preventive actions. Coordinate with design teams, contractors, and consultants to resolve quality issues and ensure consistency throughout design, procurement, construction, and commissioning phases. Conduct root cause analyses and lead continuous improvement initiatives using Lean Six Sigma or similar methodologies. Provide quality training and mentorship to project teams, subcontractors, and field personnel. Lead quality meetings, compile reports, and deliver project quality performance metrics to internal and external stakeholders. Attributes
Excellent written and verbal communication and interpersonal skills. Excellent multitasking, organizational, and time management skills. Collaborative mindset that fosters teamwork, trust, and positive relationships. Detail-oriented, observant, logical, tenacious, and investigative. Natural curiosity, problem-solving abilities, and a passion for continuous improvement both personally and in work. Ability to analyze complex data and/or situations and resolve them using sound professional judgment. Confidence in speaking up to address issues and resolve problems. Minimum Qualifications
Bachelor’s degree in civil engineering, quality, construction management, or a related field, or an equivalent combination of education and experience. 10+ years of professional experience in quality management for large (>$500M), complex, heavy-civil infrastructure projects. Experience leading quality assurance audits. Expertise with ISO 9001:2015 and industry standard QA/QC practices. Experience with construction drawings and codes (e.g., IBC, ASTM, ACI, ASME). Proven experience coordinating with a project management team and providing appropriate levels of support, coaching, and influence. Proficiency with Microsoft Office Suite/Office 365 (Outlook, Teams, Word, Excel, PowerPoint, etc.). Preferred Qualifications
Bachelor’s degree in civil engineering, quality, or construction management. Active ASQ CQE or CQA certification. Active Six Sigma Black or Green Belt certification. Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit, and/or airport projects. Experience delivering projects through traditional and alternative methods (e.g., DB, CM/GC, P3). Experience in quality roles supporting owners. Experience managing, coaching, guiding, and assisting technical and administrative staff. Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation
The salary range listed for this role is $120k-$160k/year ($57-$76/hour). The final salary offered will be based on factors including level of experience, breadth of skills, total education, certifications/licenses, and geographic location. Benefits
Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term disability insurance Short-term disability insurance Life insurance and accidental death and dismemberment policy 401(k) plan with guaranteed employer contribution Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or cell phone plan reimbursement Free personalized meal planning and nutrition support with a registered dietitian Free personal financial planning services Employee assistance program Employee referral bonus Equal Employment Opportunity
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the SSA and, if necessary, the DHS with information from each new employee\'s I-9 to confirm work authorization.
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