Rippling
Account Manager - Mid-Market Standalone (Growth & Retention)
Rippling, San Francisco, California, United States, 94199
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors and was named one of America\'s best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the Role
Standalone Account Managers are ambitious AMs who can manage a more strategic sales cycle while advising customers consolidating more of their tech stack to Rippling. What You Will Do
Assist customers who are using Rippling for specific product suites to realize the full potential of the platform by consolidating more processes into Rippling. Proactively engage customers in your book via key lifecycle events: go live, executive business reviews, contract renewal, etc. Field customer requests and lead initiatives to meet objectives for adoption, retention, and revenue growth. Consult with clients to understand HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Negotiate and coordinate customer procurement and contract execution. Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets. Develop and demonstrate broad knowledge of current and new Rippling products via adoption playbooks and prospecting. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; coordinate with cross-functional teams to ensure customer success and long-term value. What You Will Need
3+ years of SaaS experience in account management or sales. A proven track record of meeting and exceeding quota via new product sales and upgrades (license expansion sales experience is a plus but not required). Competitive and creative drive to win over customers and close deals. Ability to run a sales discovery and demo meeting and manage a structured sales process. Proven success building and maintaining long-term commercial relationships. Effective communication and people skills; able to build trust with a diverse group inside and outside the company. Highly organized, self-motivated, and detail-oriented with strong follow-through. High integrity; enthusiasm for a great company for the long term. New Logo Sales / Account Executive experience is a plus, but not required. Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling provides reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request accommodations, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and culture. For office-based employees, working in the office is considered an essential function of the role. This role offers a competitive compensation package including benefits and equity. Compensation is based on factors such as experience and location. Final offer amounts may vary. OTE (60/40 base/variable) is provided as follows: Tier 1: $170,000/year (Office-based); Tier 2: $150,000/year (Remote-based). Commission is not guaranteed.
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Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors and was named one of America\'s best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the Role
Standalone Account Managers are ambitious AMs who can manage a more strategic sales cycle while advising customers consolidating more of their tech stack to Rippling. What You Will Do
Assist customers who are using Rippling for specific product suites to realize the full potential of the platform by consolidating more processes into Rippling. Proactively engage customers in your book via key lifecycle events: go live, executive business reviews, contract renewal, etc. Field customer requests and lead initiatives to meet objectives for adoption, retention, and revenue growth. Consult with clients to understand HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Negotiate and coordinate customer procurement and contract execution. Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets. Develop and demonstrate broad knowledge of current and new Rippling products via adoption playbooks and prospecting. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; coordinate with cross-functional teams to ensure customer success and long-term value. What You Will Need
3+ years of SaaS experience in account management or sales. A proven track record of meeting and exceeding quota via new product sales and upgrades (license expansion sales experience is a plus but not required). Competitive and creative drive to win over customers and close deals. Ability to run a sales discovery and demo meeting and manage a structured sales process. Proven success building and maintaining long-term commercial relationships. Effective communication and people skills; able to build trust with a diverse group inside and outside the company. Highly organized, self-motivated, and detail-oriented with strong follow-through. High integrity; enthusiasm for a great company for the long term. New Logo Sales / Account Executive experience is a plus, but not required. Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling provides reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request accommodations, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and culture. For office-based employees, working in the office is considered an essential function of the role. This role offers a competitive compensation package including benefits and equity. Compensation is based on factors such as experience and location. Final offer amounts may vary. OTE (60/40 base/variable) is provided as follows: Tier 1: $170,000/year (Office-based); Tier 2: $150,000/year (Remote-based). Commission is not guaranteed.
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