IBM
Overview
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Senior Solutions Engineer
role at
IBM . A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. What You’ll Do (responsibilities)
Partner closely with one or more Sales Executives and support the entire Customer journey, including pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Serve as Trusted Advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle. Influence decisions through presentations, demos, technical engagements, and workshops, showcasing strong communication skills. Guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth. Demonstrate the business value of HashiCorp solutions in solving customer problems and achieving target outcomes. Participate in customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions. Drive expansion within current product lines and promote adoption of multi-product integrated solutions. Collaborate with Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success across the customer journey. Provide authoritative guidance on DevOps concepts, leveraging skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes. Required Technical And Professional Expertise
5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience. Proficiency in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms. Experience implementing software products or solutions in large enterprises. Excellent verbal and written communication skills; ability to convey complex technical concepts to diverse audiences. Strong problem-solving skills and the ability to develop innovative solutions. Ability to work cross-functionally with Product Management, Engineering, and Customer Success in a dynamic team. Travel ability to accommodate domestic and occasional international travel. Preferred Education and Experience
Master's Degree. Knowledge of HashiCorp tools; familiarity with HashiCorp portfolio is a plus. Technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience. Role Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: IT Services and IT Consulting Referral information and related job postings are included in the original listing.
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Join to apply for the
Senior Solutions Engineer
role at
IBM . A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. What You’ll Do (responsibilities)
Partner closely with one or more Sales Executives and support the entire Customer journey, including pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Serve as Trusted Advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle. Influence decisions through presentations, demos, technical engagements, and workshops, showcasing strong communication skills. Guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth. Demonstrate the business value of HashiCorp solutions in solving customer problems and achieving target outcomes. Participate in customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions. Drive expansion within current product lines and promote adoption of multi-product integrated solutions. Collaborate with Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success across the customer journey. Provide authoritative guidance on DevOps concepts, leveraging skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes. Required Technical And Professional Expertise
5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience. Proficiency in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms. Experience implementing software products or solutions in large enterprises. Excellent verbal and written communication skills; ability to convey complex technical concepts to diverse audiences. Strong problem-solving skills and the ability to develop innovative solutions. Ability to work cross-functionally with Product Management, Engineering, and Customer Success in a dynamic team. Travel ability to accommodate domestic and occasional international travel. Preferred Education and Experience
Master's Degree. Knowledge of HashiCorp tools; familiarity with HashiCorp portfolio is a plus. Technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience. Role Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: IT Services and IT Consulting Referral information and related job postings are included in the original listing.
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