ibex
Overview
About ibex Wave iX : Wave iX is the AI-powered innovation arm of ibex, dedicated to transforming customer experience (CX) through intelligent automation. Our enterprise-grade solutions include AI Virtual Agents (voice, email, chat) and Real-Time Translation that drive efficiency, scale, and measurable business impact. Role Overview:
ibex is seeking a highly motivated Senior Account Executive to join our Wave iX team. This role is focused on growing revenue across enterprise accounts by delivering cutting-edge AI solutions in CX. The successful candidate will be skilled in consultative enterprise sales, passionate about AI-driven customer engagement, and adept at navigating complex client environments. Responsibilities
Drive new business and expand existing enterprise relationships. Manage the complete sales cycle from prospecting to close. Understand client CX ecosystems and challenges to position Wave iX solutions effectively. Sell across multiple solution areas: AI Virtual Agents (voice, email, chat), Real-Time Translation, and CCaaS platforms. Run targeted sales plays and campaigns to generate qualified pipeline and accelerate deal cycles. Work experience with tools such as Salesloft or Outreach Partner with internal solution and delivery teams to ensure client success. Consistently achieve and exceed sales targets and pipeline goals. Represent ibex Wave iX at client meetings, industry events, and executive forums. Qualifications
5+ years of enterprise sales experience in SaaS, AI, or CX solutions. Familiarity with CCaaS solutions and contact center technologies. Previous experience with telephony platforms such as Genesys, NICE, Avaya, Five9, or similar. Exposure to AI CX solutions such as Amazon Connect, Google CCAI, or IBM WatsonX. Proven ability to exceed quota and grow enterprise accounts. Strong communication, presentation, and relationship-building skills. Self-starter, comfortable in a fast-paced, entrepreneurial sales environment. Ability to travel as needed.
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About ibex Wave iX : Wave iX is the AI-powered innovation arm of ibex, dedicated to transforming customer experience (CX) through intelligent automation. Our enterprise-grade solutions include AI Virtual Agents (voice, email, chat) and Real-Time Translation that drive efficiency, scale, and measurable business impact. Role Overview:
ibex is seeking a highly motivated Senior Account Executive to join our Wave iX team. This role is focused on growing revenue across enterprise accounts by delivering cutting-edge AI solutions in CX. The successful candidate will be skilled in consultative enterprise sales, passionate about AI-driven customer engagement, and adept at navigating complex client environments. Responsibilities
Drive new business and expand existing enterprise relationships. Manage the complete sales cycle from prospecting to close. Understand client CX ecosystems and challenges to position Wave iX solutions effectively. Sell across multiple solution areas: AI Virtual Agents (voice, email, chat), Real-Time Translation, and CCaaS platforms. Run targeted sales plays and campaigns to generate qualified pipeline and accelerate deal cycles. Work experience with tools such as Salesloft or Outreach Partner with internal solution and delivery teams to ensure client success. Consistently achieve and exceed sales targets and pipeline goals. Represent ibex Wave iX at client meetings, industry events, and executive forums. Qualifications
5+ years of enterprise sales experience in SaaS, AI, or CX solutions. Familiarity with CCaaS solutions and contact center technologies. Previous experience with telephony platforms such as Genesys, NICE, Avaya, Five9, or similar. Exposure to AI CX solutions such as Amazon Connect, Google CCAI, or IBM WatsonX. Proven ability to exceed quota and grow enterprise accounts. Strong communication, presentation, and relationship-building skills. Self-starter, comfortable in a fast-paced, entrepreneurial sales environment. Ability to travel as needed.
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