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Atrium Health

Telephone Triage Nurse, Gastroenterology

Atrium Health, Hanes, North Carolina, United States

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Overview

Department: WFBMG University Group Practice: WFBMC Main - Gastroenterology Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F, 8am - 5pm, no weekends Pay Range: $34.90 - $52.35 Note: This description has been cleaned to remove non-essential formatting and references while preserving the original content. Education/Experience

Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred. Prefer acute care experience within the last 10 years. Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred. Licensure, Certification, and/or Registration

Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required. L icensure in other states as required by law or client contract. Essential Functions

Provides patient/family centered care, acting as partner and adviser to assist and support patients and families to manage their health care, respecting culture, values, needs, goals and treatment preferences. Applies critical reasoning and clinical judgment to expedite appropriate care and treatment, including complex or potentially life-threatening conditions, assessed via telecommunication technologies (telephone, fax, email, internet, or patient portal). Ensures proper scheduling and follow up on test results for providers. Explains test results and medications to patients using approved protocols and evidence-based practice. Applies the American Nurses Association Code of Ethics for Nurses to professional obligations and patient care. Participates in professional development, maintains competencies, seeks education, and engages in professional practice model activities (shared governance, standards of care, peer review, leadership, and accountability). Focuses on patient safety and quality of nursing care by conducting health education, advocating for patients, coordinating services, and evaluating outcomes. Maintains knowledge of care teams for coordination of patient care and adapts communication to diverse backgrounds. Demonstrates exceptional assessment, critical thinking, and customer service skills. Performs other related duties incidental to the work described herein. Skills/Qualifications

Ability to assess nursing needs of acute and chronically ill patients through technology methods Ability to seek resources independently and work collaboratively Ability to establish and maintain effective working relationships Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Ability to teach patients and families according to the nursing plan of care; ability to use computer and learn new software Ability to document and communicate pertinent information using computer and/or paper documentation tools Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, retirement offerings, career development, and more. Details include: Compensation

Base compensation listed within the pay range based on qualifications, skills, experience, and training Premium pay such as shift, on call, and more based on the role Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more

Paid Time Off programs Health and welfare benefits (medical, dental, vision, life, short- and long-term disability) Flexible Spending Accounts for eligible health care and dependent care Family benefits (adoption assistance and paid parental leave) Defined contribution retirement plans with employer match Educational Assistance Program About Advocate Health

Advocate Health is a nonprofit, integrated health system with locations nationwide, offering care under the names Advocate Health Care, Atrium Health, and Aurora Health Care. It employs a large workforce and is engaged in clinical trials and research studies.

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