Salt & Straw
Scooper - Little Italy $17.25 + avg. $8.16 tips
Salt & Straw, San Diego, California, United States, 92189
Overview
Join to apply for the
Scooper - Little Italy $17.25 + avg. $8.16 tips
role at
Salt & Straw . 3 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Position Summary
Scoopers at Salt & Straw create happiness through moments of wonder by offering unparalleled guest experiences. They guide guests on taste adventures, sampling and scooping ice cream while narrating the journey to create OMG moments, unlike anything else in the world. Scoopers foster a welcoming environment, embodying kindness, unexpected discovery, and full-faced attention, which contributes to Salt & Straw’s legendary hospitality and its status as a community favorite. Essential Functions
Attentively interact with guests throughout their visit with patience, positivity, and effervescence from arrival to checkout, ensuring a wholly engaging and memorable experience. Maintain a strong understanding of Salt & Straw’s brand, including production techniques, partnerships with ingredient suppliers, and seasonal and classic flavor profiles; educate guests and provide recommendations to enhance the experience. Scoop portions in accordance with shop standards, often working in intervals of 1-2 hours during the shift. Process transactions using the POS system, handle cash, and ensure correct change is provided. Prepare, label, and store waffle batter; operate the waffle iron to make cones; label and store cones; maintain a clean front-of-house waffle station. Adhere to shop, food quality, and safety standards including dishwashing, preparing products per recipes, cleaning, and maintaining organization. Replenish retail products, restock freezers, paper goods, waffle batter, cones, and other supplies. Consolidate ice cream tubs and replenish stock from the walk-in freezer; temper tubs correctly. Accurately pack Third-Party Delivery orders by following company standards and ensuring proper portioning, packaging, and labeling. Answer phones promptly, providing excellent service and responding to inquiries about products and services. Greet guests, facilitate line flow, explain shop options, and promote online ordering and pint purchases. Taste/sample a scoop of ice cream daily to communicate why guests might enjoy each flavor. Qualifications
Valid food handlers' card (required within 30 days of start or per local requirements). Experience in food service, fast-casual dining, or hospitality preferred. Knowledge, Skills, and Abilities
Ability to learn and discuss classic and seasonal flavors and products; comfortable giving samples. Excellent communication and hospitality in all interactions with team, guests, and vendors. Passionate about delivering outstanding guest experiences. Ability to work with people of diverse backgrounds; team-oriented; able to work under pressure in a fast-paced environment. Fluency in English; ability to work evenings, late nights, weekends, and holidays. Ability to work at least 3 shifts per week, including 2 closing shifts. Benefits & Perks
Financial Flexibility: Optional earned wages access, and a 401(k) match with a 50% company match up to 1% after three months for part-time team members. Health & Wellness: Medical, Dental, Vision may become available after reaching required hours; includes FSA/HSA and supplemental coverage. Mental Health Support: Free 24/7 access to licensed professionals for team members and families. Work-Life Balance: Flexible scheduling, sick time, Paid Parental Leave, and paid voting time. Education & Growth: Up to $1,800 per year in Educational Assistance and career development opportunities. Perks & Discounts: 30% team member discount, early flavor access, wellness rewards, and pet insurance options. Inclusive Culture: A welcoming workplace where every team member is valued and respected. Food Allergy Warning
This position requires working in an environment where common food allergens are present. If you have severe allergies, please consider this when applying. Reasonable accommodations are available. Equal Employment Opportunity (EEO) Statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. If you are a U.S. applicant with a disability and need assistance or an accommodation to apply, please contact our Talent team at people@saltandstraw.com. Work Authorization
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are considered in accordance with applicable laws. Our Values
Create the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count Join us as we reimagine the ice cream experience, crafting joy and wonder, one scoop at a time.
#J-18808-Ljbffr
Join to apply for the
Scooper - Little Italy $17.25 + avg. $8.16 tips
role at
Salt & Straw . 3 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Position Summary
Scoopers at Salt & Straw create happiness through moments of wonder by offering unparalleled guest experiences. They guide guests on taste adventures, sampling and scooping ice cream while narrating the journey to create OMG moments, unlike anything else in the world. Scoopers foster a welcoming environment, embodying kindness, unexpected discovery, and full-faced attention, which contributes to Salt & Straw’s legendary hospitality and its status as a community favorite. Essential Functions
Attentively interact with guests throughout their visit with patience, positivity, and effervescence from arrival to checkout, ensuring a wholly engaging and memorable experience. Maintain a strong understanding of Salt & Straw’s brand, including production techniques, partnerships with ingredient suppliers, and seasonal and classic flavor profiles; educate guests and provide recommendations to enhance the experience. Scoop portions in accordance with shop standards, often working in intervals of 1-2 hours during the shift. Process transactions using the POS system, handle cash, and ensure correct change is provided. Prepare, label, and store waffle batter; operate the waffle iron to make cones; label and store cones; maintain a clean front-of-house waffle station. Adhere to shop, food quality, and safety standards including dishwashing, preparing products per recipes, cleaning, and maintaining organization. Replenish retail products, restock freezers, paper goods, waffle batter, cones, and other supplies. Consolidate ice cream tubs and replenish stock from the walk-in freezer; temper tubs correctly. Accurately pack Third-Party Delivery orders by following company standards and ensuring proper portioning, packaging, and labeling. Answer phones promptly, providing excellent service and responding to inquiries about products and services. Greet guests, facilitate line flow, explain shop options, and promote online ordering and pint purchases. Taste/sample a scoop of ice cream daily to communicate why guests might enjoy each flavor. Qualifications
Valid food handlers' card (required within 30 days of start or per local requirements). Experience in food service, fast-casual dining, or hospitality preferred. Knowledge, Skills, and Abilities
Ability to learn and discuss classic and seasonal flavors and products; comfortable giving samples. Excellent communication and hospitality in all interactions with team, guests, and vendors. Passionate about delivering outstanding guest experiences. Ability to work with people of diverse backgrounds; team-oriented; able to work under pressure in a fast-paced environment. Fluency in English; ability to work evenings, late nights, weekends, and holidays. Ability to work at least 3 shifts per week, including 2 closing shifts. Benefits & Perks
Financial Flexibility: Optional earned wages access, and a 401(k) match with a 50% company match up to 1% after three months for part-time team members. Health & Wellness: Medical, Dental, Vision may become available after reaching required hours; includes FSA/HSA and supplemental coverage. Mental Health Support: Free 24/7 access to licensed professionals for team members and families. Work-Life Balance: Flexible scheduling, sick time, Paid Parental Leave, and paid voting time. Education & Growth: Up to $1,800 per year in Educational Assistance and career development opportunities. Perks & Discounts: 30% team member discount, early flavor access, wellness rewards, and pet insurance options. Inclusive Culture: A welcoming workplace where every team member is valued and respected. Food Allergy Warning
This position requires working in an environment where common food allergens are present. If you have severe allergies, please consider this when applying. Reasonable accommodations are available. Equal Employment Opportunity (EEO) Statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. If you are a U.S. applicant with a disability and need assistance or an accommodation to apply, please contact our Talent team at people@saltandstraw.com. Work Authorization
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are considered in accordance with applicable laws. Our Values
Create the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count Join us as we reimagine the ice cream experience, crafting joy and wonder, one scoop at a time.
#J-18808-Ljbffr