CNA Insurance
Complex Claims Consulting Director - Healthcare
CNA Insurance, Portland, Oregon, United States, 97204
Overview
Complex Claims Consulting Director - Healthcare at CNA Insurance. The role focuses on healthcare professional liability and involves handling high exposure claims, evaluating next steps, and driving resolution across healthcare segments. Travel required ~25%. Essential Duties & Responsibilities
Oversees the most complex investigations of claims, liability and damages and determines claim strategy, including whether a claim should be settled or litigated. Develops and directs the execution of the litigation management strategy. Counsels management on legal risks, claim and litigation strategy and obligations in complex matters. Manages litigation by staff, coverage or outside counsel. Monitors trials, tracks legal and regulatory developments. Advises management and claim professionals regarding issues, approaches and impact of changes. Directs the negotiation of the most complex settlement packages, ensuring adequate reserves and cost effective settlements. Provides research, legal analysis, counsel and guidance on legal or claim handling questions or issues. May participate with senior management in the development and implementation of claims policy and business strategy. Mentors, guides, develops and delivers training to less experienced Claim Professionals. Reporting Relationship
Director or above Skills, Knowledge & Abilities
Expert knowledge of commercial insurance industry, products, policy language, coverage, and claim practices. Excellent verbal and written communication skills with the ability to develop collaborative working relationships and present complex claim facts and recommendations to senior management and external partners. Analytical and investigative mindset with critical thinking skills to resolve ambiguous, complex problems. Extensive experience in leading complex negotiations and developing resolution strategies. Strong work ethic with time management, organizational skills, and ability to work independently in a fast-paced environment. Ability to drive results with a proactive long-term view of business goals. Experience interpreting commercial insurance policies and coverage. Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers. Ability to lead multiple and shifting priorities in a fast-paced environment. Knowledge of Microsoft Office and ability to learn business software. Demonstrated ability to value diverse opinions. Education & Experience
Bachelor's degree with JD preferred or equivalent. Typically a minimum of ten years of relevant experience; medical malpractice experience preferred. Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. Advanced negotiation experience Professional designations are highly encouraged (e.g. CPCU) Compensation & Benefits
In Chicago/New York/California, the average base pay range for the Complex Claims Consulting Director role is $144,500 to $205,000. Salary determinations are based on factors including experience, skills, certifications, and location. In certain jurisdictions, the base pay range is $97,000 to $189,000 annually. CNA offers a comprehensive benefits package to support wellbeing. For details, visit cnabenefits.com. Accessibility
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in recruitment. To request an accommodation, contact leaveadministration@cna.com.
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Complex Claims Consulting Director - Healthcare at CNA Insurance. The role focuses on healthcare professional liability and involves handling high exposure claims, evaluating next steps, and driving resolution across healthcare segments. Travel required ~25%. Essential Duties & Responsibilities
Oversees the most complex investigations of claims, liability and damages and determines claim strategy, including whether a claim should be settled or litigated. Develops and directs the execution of the litigation management strategy. Counsels management on legal risks, claim and litigation strategy and obligations in complex matters. Manages litigation by staff, coverage or outside counsel. Monitors trials, tracks legal and regulatory developments. Advises management and claim professionals regarding issues, approaches and impact of changes. Directs the negotiation of the most complex settlement packages, ensuring adequate reserves and cost effective settlements. Provides research, legal analysis, counsel and guidance on legal or claim handling questions or issues. May participate with senior management in the development and implementation of claims policy and business strategy. Mentors, guides, develops and delivers training to less experienced Claim Professionals. Reporting Relationship
Director or above Skills, Knowledge & Abilities
Expert knowledge of commercial insurance industry, products, policy language, coverage, and claim practices. Excellent verbal and written communication skills with the ability to develop collaborative working relationships and present complex claim facts and recommendations to senior management and external partners. Analytical and investigative mindset with critical thinking skills to resolve ambiguous, complex problems. Extensive experience in leading complex negotiations and developing resolution strategies. Strong work ethic with time management, organizational skills, and ability to work independently in a fast-paced environment. Ability to drive results with a proactive long-term view of business goals. Experience interpreting commercial insurance policies and coverage. Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers. Ability to lead multiple and shifting priorities in a fast-paced environment. Knowledge of Microsoft Office and ability to learn business software. Demonstrated ability to value diverse opinions. Education & Experience
Bachelor's degree with JD preferred or equivalent. Typically a minimum of ten years of relevant experience; medical malpractice experience preferred. Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. Advanced negotiation experience Professional designations are highly encouraged (e.g. CPCU) Compensation & Benefits
In Chicago/New York/California, the average base pay range for the Complex Claims Consulting Director role is $144,500 to $205,000. Salary determinations are based on factors including experience, skills, certifications, and location. In certain jurisdictions, the base pay range is $97,000 to $189,000 annually. CNA offers a comprehensive benefits package to support wellbeing. For details, visit cnabenefits.com. Accessibility
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in recruitment. To request an accommodation, contact leaveadministration@cna.com.
#J-18808-Ljbffr