Instacart
Overview
We're transforming the grocery industry. At Instacart, we invite the world to share love through food because everyone should have access to the food they love and more time to enjoy it together. Instacart provides flexible earnings opportunities to Instacart Personal Shoppers. Instacart is a Flex First team, allowing employees to choose where they work—from home, an office, or a coffee shop—while staying connected through regular in-person events. Learn more about our flexible approach to where we work. About the role
The Commercial Operations Manager serves as the central coordinator for operational and administrative projects across the CPG and Retail verticals at Eversight. This role maintains efficient workflows and provides comprehensive support that enables our commercial teams to land, maintain, and expand customers. You will support the team’s daily operations and the projects that keep the engine running. About the team
Eversight is a leading force in AI-driven pricing and promotion optimization, breaking new ground with SaaS solutions powered by Instacart Data. Our Data Products drive meaningful category and consumer insights from real purchase behaviors across a wide network of top retailers. Join a team that partners with Coca-Cola, Hershey, Pepsico, Kroger, and Ahold. About the job
Collaborate with internal teams, including Sales, CS, Legal, Marketing, Product, and Product Operations. Lead commercial projects end-to-end that enhance our sales process and customer engagement. Coordinate calendar management across teams to optimize scheduling and meeting efficiency. Coordinate operational logistics including travel planning, meeting facilitation, and stakeholder communications to support effective leadership activities. Maintain contract management software (Ironclad), serving as the primary liaison between the Commercial team and the Legal team. Provide day-to-day support to Account Executives on drafting and executing legal documents. Manage rebate redemption operations that support promotional experimentation, collaborating with cross-functional partners to deliver seamless rebate processes. Lead data compilation and materials preparation for Monthly and Quarterly Business Reviews, ensuring comprehensive executive reporting. Oversee strategic briefing preparation for industry conferences, managing document development and stakeholder coordination. Collaborate with Accounts Receivable and Accounts Payable teams to troubleshoot billing exceptions and handle escalated financial matters. About You
Minimum Qualifications
4+ years of experience in Commercial/Sales/CS enablement or operations Demonstrated experience leading projects end-to-end with measurable outcomes Strong organizational skills with ability to manage multiple priorities simultaneously Strong analytical skills with ability to translate data into actionable insights Excellent attention to detail and commitment to data accuracy Experience building and optimizing processes that enhance team effectiveness Excellent cross-functional collaboration and communication skills Proficiency with CRM platforms (Salesforce, HubSpot), CSPs (Planhat, Gainsight), and Google Workspace Preferred Qualifications
Knowledge of the Grocery Retail and CPG industries Ability to leverage AI tools to enhance productivity, automate routine tasks, and improve work quality Experience building solutions with low-code/no-code workflow and automation tools to streamline operations and eliminate manual processes Compensation and Benefits
Instacart provides competitive compensation and benefits. This role is remote and base pay is dependent on permanent work location. Review our Flex First remote work policy here. Offers may vary based on candidate experience and skills. This role is eligible for a new hire equity grant and annual refresh grants. Read more about our benefits offerings here. For US-based candidates, base pay ranges by location are listed below. CA, NY, CT, NJ — $122,000 — $135,000 USD WA — $117,000 — $130,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI — $112,000 — $124,000 USD All other states — $101,000 — $112,000 USD
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We're transforming the grocery industry. At Instacart, we invite the world to share love through food because everyone should have access to the food they love and more time to enjoy it together. Instacart provides flexible earnings opportunities to Instacart Personal Shoppers. Instacart is a Flex First team, allowing employees to choose where they work—from home, an office, or a coffee shop—while staying connected through regular in-person events. Learn more about our flexible approach to where we work. About the role
The Commercial Operations Manager serves as the central coordinator for operational and administrative projects across the CPG and Retail verticals at Eversight. This role maintains efficient workflows and provides comprehensive support that enables our commercial teams to land, maintain, and expand customers. You will support the team’s daily operations and the projects that keep the engine running. About the team
Eversight is a leading force in AI-driven pricing and promotion optimization, breaking new ground with SaaS solutions powered by Instacart Data. Our Data Products drive meaningful category and consumer insights from real purchase behaviors across a wide network of top retailers. Join a team that partners with Coca-Cola, Hershey, Pepsico, Kroger, and Ahold. About the job
Collaborate with internal teams, including Sales, CS, Legal, Marketing, Product, and Product Operations. Lead commercial projects end-to-end that enhance our sales process and customer engagement. Coordinate calendar management across teams to optimize scheduling and meeting efficiency. Coordinate operational logistics including travel planning, meeting facilitation, and stakeholder communications to support effective leadership activities. Maintain contract management software (Ironclad), serving as the primary liaison between the Commercial team and the Legal team. Provide day-to-day support to Account Executives on drafting and executing legal documents. Manage rebate redemption operations that support promotional experimentation, collaborating with cross-functional partners to deliver seamless rebate processes. Lead data compilation and materials preparation for Monthly and Quarterly Business Reviews, ensuring comprehensive executive reporting. Oversee strategic briefing preparation for industry conferences, managing document development and stakeholder coordination. Collaborate with Accounts Receivable and Accounts Payable teams to troubleshoot billing exceptions and handle escalated financial matters. About You
Minimum Qualifications
4+ years of experience in Commercial/Sales/CS enablement or operations Demonstrated experience leading projects end-to-end with measurable outcomes Strong organizational skills with ability to manage multiple priorities simultaneously Strong analytical skills with ability to translate data into actionable insights Excellent attention to detail and commitment to data accuracy Experience building and optimizing processes that enhance team effectiveness Excellent cross-functional collaboration and communication skills Proficiency with CRM platforms (Salesforce, HubSpot), CSPs (Planhat, Gainsight), and Google Workspace Preferred Qualifications
Knowledge of the Grocery Retail and CPG industries Ability to leverage AI tools to enhance productivity, automate routine tasks, and improve work quality Experience building solutions with low-code/no-code workflow and automation tools to streamline operations and eliminate manual processes Compensation and Benefits
Instacart provides competitive compensation and benefits. This role is remote and base pay is dependent on permanent work location. Review our Flex First remote work policy here. Offers may vary based on candidate experience and skills. This role is eligible for a new hire equity grant and annual refresh grants. Read more about our benefits offerings here. For US-based candidates, base pay ranges by location are listed below. CA, NY, CT, NJ — $122,000 — $135,000 USD WA — $117,000 — $130,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI — $112,000 — $124,000 USD All other states — $101,000 — $112,000 USD
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