Williams-Sonoma, Inc.
Overview
Join to apply for the
Assistant Store Manager
role at
Williams-Sonoma, Inc. Role summary: You will drive incremental sales and profitability through in-store order fulfillment via Omni channels. You will support the management team in achieving goals by providing world-class service and serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Responsibilities
Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, unpaid hold management, home delivery, installation) Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and/or baker’s racks as needed Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establish daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs) Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy Qualifications
Excellent communication, organization and leadership skills Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities Ability to independently lead self and others to achieve results 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday) Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated. Benefits
A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Learning & Career Development
Individual development plans and career pathing conversations Annual performance appraisals Cross-brand and cross-functional career opportunities Online learning opportunities through brand specific resources and WSI University Leadership development opportunities WSI will not sponsor an individual for this position. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco location notices apply as required by local law. Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail
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Join to apply for the
Assistant Store Manager
role at
Williams-Sonoma, Inc. Role summary: You will drive incremental sales and profitability through in-store order fulfillment via Omni channels. You will support the management team in achieving goals by providing world-class service and serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Responsibilities
Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, unpaid hold management, home delivery, installation) Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and/or baker’s racks as needed Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establish daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs) Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy Qualifications
Excellent communication, organization and leadership skills Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities Ability to independently lead self and others to achieve results 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday) Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated. Benefits
A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Learning & Career Development
Individual development plans and career pathing conversations Annual performance appraisals Cross-brand and cross-functional career opportunities Online learning opportunities through brand specific resources and WSI University Leadership development opportunities WSI will not sponsor an individual for this position. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco location notices apply as required by local law. Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail
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