Datasmart and Duncan Security
Home Automation A/V Project Manager
Datasmart and Duncan Security, Houston, Texas, United States, 77246
Overview
Home Automation A/V Project Manager at Datasmart and Duncan Security Job Description
Job Summary:
This position is responsible for all aspects of projects in the Home Technology department. This includes scheduling of projects and make sure projects are on time and on budget. Manage Technicians and handle all customer concerns during the project. Responsibilities
Meet the Sales Consultant, Customer or originating Project Manager for project details on all large or complex projects. Walk jobsites in place of the sales person to ensure prewire, Trim and Installation meet the customer expectations. Assist in project scheduling - This includes: Helping with regular scheduling by: Providing an estimated time and techs required. Checking ticket vs. quote/bid for accuracy. Review the schedule and making it more efficient. Finding ways to make last minute requests work (that don’t fit as they stand). Coordinating with the sales team on a daily basis to: Stay informed so we are not bombarded with last minute updates. To know when the schedule has openings. Ensure payment and bids are done timely so we are not ordering last minute. Tech management Jobs are completed timely. Paperwork is filled out correctly and timely. Techs arrive to projects timely. Walking/QC installations. Product management Ensure special order product is ordered in advance. Assist the warehouse in maintaining the proper inventory on the technician’s vehicles. Verify the product pulled for installation matches the ticket and proposal. Confirm product is in stock. Add misc. parts that techs may need that are not included in the proposal. Assisting office staff as needed. Technician & Sales Support Help answer technical questions. Sales support: Help with product and labor questions. Experience and Skill Requirements
Two to five years AV project management experience or five years AV instillation experience. Ability to provide great customer service and problem solve customer concerns. Proficiency in Microsoft Office programs, including Word, Excel, and Outlook. Ability to perform duties with a high degree of accuracy with a strong focus on quality. Good interpersonal communication and organizational skills. A positive attitude of teamwork and continuous improvement. Education
High school diploma or equivalent Schedule
Monday – Friday 8:00 a.m. to 5:00 p.m. Company Description
Datasmart/Duncan Security, LLC is a provider of new home structured wiring, security, and custom audio/video systems with new home builders in the greater Houston area. Duncan Security is an established security alarm company and has been a leading provider of security alarm monitoring services for 25+ years. We have earned the opportunity to work for the largest national home builders serving the local Houston market. Duncan Security offers affordable and easy-to-use interactive services enabling customers to access/control their home lighting, cameras and/or alarm system remotely through a smart phone or other device. www.datasmartllc.com.
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Home Automation A/V Project Manager at Datasmart and Duncan Security Job Description
Job Summary:
This position is responsible for all aspects of projects in the Home Technology department. This includes scheduling of projects and make sure projects are on time and on budget. Manage Technicians and handle all customer concerns during the project. Responsibilities
Meet the Sales Consultant, Customer or originating Project Manager for project details on all large or complex projects. Walk jobsites in place of the sales person to ensure prewire, Trim and Installation meet the customer expectations. Assist in project scheduling - This includes: Helping with regular scheduling by: Providing an estimated time and techs required. Checking ticket vs. quote/bid for accuracy. Review the schedule and making it more efficient. Finding ways to make last minute requests work (that don’t fit as they stand). Coordinating with the sales team on a daily basis to: Stay informed so we are not bombarded with last minute updates. To know when the schedule has openings. Ensure payment and bids are done timely so we are not ordering last minute. Tech management Jobs are completed timely. Paperwork is filled out correctly and timely. Techs arrive to projects timely. Walking/QC installations. Product management Ensure special order product is ordered in advance. Assist the warehouse in maintaining the proper inventory on the technician’s vehicles. Verify the product pulled for installation matches the ticket and proposal. Confirm product is in stock. Add misc. parts that techs may need that are not included in the proposal. Assisting office staff as needed. Technician & Sales Support Help answer technical questions. Sales support: Help with product and labor questions. Experience and Skill Requirements
Two to five years AV project management experience or five years AV instillation experience. Ability to provide great customer service and problem solve customer concerns. Proficiency in Microsoft Office programs, including Word, Excel, and Outlook. Ability to perform duties with a high degree of accuracy with a strong focus on quality. Good interpersonal communication and organizational skills. A positive attitude of teamwork and continuous improvement. Education
High school diploma or equivalent Schedule
Monday – Friday 8:00 a.m. to 5:00 p.m. Company Description
Datasmart/Duncan Security, LLC is a provider of new home structured wiring, security, and custom audio/video systems with new home builders in the greater Houston area. Duncan Security is an established security alarm company and has been a leading provider of security alarm monitoring services for 25+ years. We have earned the opportunity to work for the largest national home builders serving the local Houston market. Duncan Security offers affordable and easy-to-use interactive services enabling customers to access/control their home lighting, cameras and/or alarm system remotely through a smart phone or other device. www.datasmartllc.com.
#J-18808-Ljbffr