CAPTRUST
Overview
Wealth Client Management Associate
CAPTRUST is seeking a Wealth Client Management Associate who will use specialized knowledge and skills, obtained through experience and/or formal training, to assist Client Management Consultants (CMCs) in providing excellent client service. The candidate will provide day-to-day support, project management assistance, and partner with the CMC to research and resolve issues. The candidate also recommends solutions to moderately complex problems.
Responsibilities
Deliver exceptional, proactive service to the Wealth Client Service team, including resolving client questions, processing transactions and responding to ad hoc requests.
Work closely with CMCs to prepare quarterly reviews, proposals and other client-related materials, including proofreading, printing, binding and mailing.
Maintain updated client contact information within the CRM system (CAPConnect); assist with ongoing CAPConnect maintenance including gathering and uploading documents to SharePoint record.
Assist in scheduling, calendaring, and confirming tasks, activities, and appointments.
Perform other duties and special projects as required, including firm-wide initiatives.
Minimum Qualifications
Completion of a four-year degree from an accredited university or equivalent work experience.
1+ years' experience in the investment industry is a plus.
Desired Qualifications / Skills
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF.
Excellent math skills and the ability to quickly grasp financial and investment concepts.
Positive attitude and a team player.
Energized by change and ability to think "outside the box" regarding process improvement.
Flexibility to handle changing priorities, pressure, and short deadlines.
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
Employee Benefits Our Employee Benefits Package shows how much we value our team. Some benefits include:
Employee ownership opportunities
Brick Bonus success sharing program
Comprehensive health coverage + Personify Health wellness platform
401(k) program with a 5% employer match + financial planning for colleagues
Salary range :
$65,000 - $75,000 with experience & credentials
Location
One Liberty Square 13th Floor | Boston, MA 02109
Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.
CAPTRUST Way – Desired Characteristics To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
Ability to build successful, collaborative, and trusting relationships
Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
Inherent desire to give back to our communities and enrich the lives of those around us
An other-centered mindset
Integrity through maintaining objectivity
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination. #associate
This position will remain open until filled.
#J-18808-Ljbffr
CAPTRUST is seeking a Wealth Client Management Associate who will use specialized knowledge and skills, obtained through experience and/or formal training, to assist Client Management Consultants (CMCs) in providing excellent client service. The candidate will provide day-to-day support, project management assistance, and partner with the CMC to research and resolve issues. The candidate also recommends solutions to moderately complex problems.
Responsibilities
Deliver exceptional, proactive service to the Wealth Client Service team, including resolving client questions, processing transactions and responding to ad hoc requests.
Work closely with CMCs to prepare quarterly reviews, proposals and other client-related materials, including proofreading, printing, binding and mailing.
Maintain updated client contact information within the CRM system (CAPConnect); assist with ongoing CAPConnect maintenance including gathering and uploading documents to SharePoint record.
Assist in scheduling, calendaring, and confirming tasks, activities, and appointments.
Perform other duties and special projects as required, including firm-wide initiatives.
Minimum Qualifications
Completion of a four-year degree from an accredited university or equivalent work experience.
1+ years' experience in the investment industry is a plus.
Desired Qualifications / Skills
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF.
Excellent math skills and the ability to quickly grasp financial and investment concepts.
Positive attitude and a team player.
Energized by change and ability to think "outside the box" regarding process improvement.
Flexibility to handle changing priorities, pressure, and short deadlines.
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
Employee Benefits Our Employee Benefits Package shows how much we value our team. Some benefits include:
Employee ownership opportunities
Brick Bonus success sharing program
Comprehensive health coverage + Personify Health wellness platform
401(k) program with a 5% employer match + financial planning for colleagues
Salary range :
$65,000 - $75,000 with experience & credentials
Location
One Liberty Square 13th Floor | Boston, MA 02109
Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.
CAPTRUST Way – Desired Characteristics To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
Ability to build successful, collaborative, and trusting relationships
Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
Inherent desire to give back to our communities and enrich the lives of those around us
An other-centered mindset
Integrity through maintaining objectivity
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination. #associate
This position will remain open until filled.
#J-18808-Ljbffr