Logo
Epsilon

Lead Client Integration Engineer

Epsilon, Chicago, Illinois, United States, 60290

Save Job

Join to apply for the

Lead Client Integration Engineer

role at

Epsilon Overview

Own strategic delivery and lead a high-performing team - The Team Lead drives complex client initiatives across onboarding, campaign execution, and long-term optimization, while managing and mentoring a team of Client Integrations Engineers. This role leads cross-functionally to deliver scalable solutions that align with client marketing goals and Epsilon’s platform capabilities. Set the standard for service and innovation - The Team Lead is accountable for delivering unparalleled customer service to both clients and internal stakeholders. The role blends engineering, consulting, and leadership — solving high-impact technical challenges, guiding team execution, and contributing to strategic initiatives that advance Epsilon’s mission to connect data with outcomes. It reflects Epsilon’s core values of accountability, curiosity, and partnership. Lead visibly, deliver impact - This is a hands-on leadership role. Team Leads engage directly with clients and internal stakeholders from day one, driving outcomes across the client lifecycle while shaping how teams operate through process improvements and platform innovation.

What You’ll Achieve

Manage and mentor multiple direct reports, ensuring quality and efficiency of output while serving as the primary point of escalation

Set team standards for client support, technical excellence, and cross-functional service

Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives

Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs

Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client-specific codebases for campaigns

Direct the team in developing strategic solutions for client marketing needs

Advise account teams and clients on platform features and campaign setup options

Provide relevant, timely, and concise updates to senior leadership

Build product knowledge to understand and communicate revenue impact of configuration options

Who You Are

Proven ability to manage and mentor direct reports while maintaining technical excellence

Strong leadership and communication skills; able to set standards and guide cross-functional collaboration

Deep understanding of web technologies, SQL, and JavaScript with ability to direct technical strategy

Experience advising clients and internal teams on platform features and campaign setup

Familiarity with scripting and automation tools to support team efficiency

Background in digital marketing and consulting, with a focus on scalable client solutions

Experience and Education

7+ Years of experience in a Technical Role

5+ years of experience in digital marketing technology

3+ years leadership experience

Bachelor’s degree in computer science, MIS or related field, or equivalent experience

Base Salary: $91,500 - $152,500

Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

Additional Information When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. We’re a global company with more than 9,000 employees around the world. Epsilon’s values include integrity, collaboration, innovation, respect, and accountability.

Act with integrity

Work together to win together

Innovate with purpose

Respect all voices

Empower with accountability

Epsilon is an Equal Opportunity Employer. EEO statements and accommodation requests are available upon request.

Benefits As an Epsilon employee, you receive a wide range of benefits, including but not limited to:

Time to Recharge: Flexible time off (FTO), 15 paid holidays

Time to Recover: Paid sick time

Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance

Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories in a manner consistent with local ordinances. Applicants with criminal histories are welcome to apply.

#J-18808-Ljbffr