TPI Global Solutions
Oracle CC&B Technical Solution Architect
TPI Global Solutions, Gastonia, North Carolina, United States, 28054
Oracle CC&B Technical Solution Architect
Position Type:
Full-Time/Direct Hire Location:
Hybrid – Gastonia, NC (Onsite M, T, Th) About the Role We are seeking a full-time
Oracle Customer Care & Billing (CC&B) Technical Solution Architect
to join our team. This role offers the chance to lead transformative utility technology projects that impact critical billing systems and customer operations. You’ll architect secure, scalable Oracle CC&B solutions, guide cross-functional teams through end-to-end implementations, and shape the roadmap of our USUI Program’s digital transformation initiatives. Responsibilities
Solution Architecture:
Lead the design and architecture of Oracle CC&B solutions aligned with business goals and IT strategy. Implementation Leadership:
Oversee installation, configuration, and performance tuning of the entire Oracle CC&B stack; coordinate with infrastructure and cloud teams. Optimization & Reliability:
Identify bottlenecks, resolve performance issues, and implement strategies for high-availability and disaster recovery. Technical Standards:
Develop and enforce best practices, security frameworks, and technical governance for Oracle technologies across the organization. Advanced Troubleshooting:
Deliver expert-level diagnostics and resolution for complex Oracle CC&B issues. Documentation:
Create system design models, specifications, architecture diagrams, and technical roadmaps to guide development teams. Continuous Improvement:
Recommend and implement process improvements within the architecture and development teams. Stakeholder Engagement:
Communicate effectively with leadership, business partners, and both technical and non-technical audiences. Team Development:
Mentor team members and help build organizational capability around Oracle CC&B solutions. Qualifications
Bachelor’s degree or technical diploma in IT, Engineering, or a related field. 8+ years of experience as a Technical Solution Architect or Senior Consultant implementing Oracle CC&B, with multiple full life-cycle projects. Deep knowledge of utility industry processes and their mapping to CC&B functionalities. Hands-on expertise in installation, configuration, troubleshooting, performance tuning, and customization of Oracle CC&B modules and stack. Familiarity with integration methodologies and third-party platform connections. Excellent communication, stakeholder management, problem-solving, and analytical skills. Preferred Qualifications
Oracle Utilities certifications. Experience leading digital transformation initiatives in the utilities or public sector. Role Details
Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
Oil and Gas We’re not able to show all job postings here, but this role is focused on delivering Oracle CC&B solutions for utilities with a customer-centric approach.
#J-18808-Ljbffr
Position Type:
Full-Time/Direct Hire Location:
Hybrid – Gastonia, NC (Onsite M, T, Th) About the Role We are seeking a full-time
Oracle Customer Care & Billing (CC&B) Technical Solution Architect
to join our team. This role offers the chance to lead transformative utility technology projects that impact critical billing systems and customer operations. You’ll architect secure, scalable Oracle CC&B solutions, guide cross-functional teams through end-to-end implementations, and shape the roadmap of our USUI Program’s digital transformation initiatives. Responsibilities
Solution Architecture:
Lead the design and architecture of Oracle CC&B solutions aligned with business goals and IT strategy. Implementation Leadership:
Oversee installation, configuration, and performance tuning of the entire Oracle CC&B stack; coordinate with infrastructure and cloud teams. Optimization & Reliability:
Identify bottlenecks, resolve performance issues, and implement strategies for high-availability and disaster recovery. Technical Standards:
Develop and enforce best practices, security frameworks, and technical governance for Oracle technologies across the organization. Advanced Troubleshooting:
Deliver expert-level diagnostics and resolution for complex Oracle CC&B issues. Documentation:
Create system design models, specifications, architecture diagrams, and technical roadmaps to guide development teams. Continuous Improvement:
Recommend and implement process improvements within the architecture and development teams. Stakeholder Engagement:
Communicate effectively with leadership, business partners, and both technical and non-technical audiences. Team Development:
Mentor team members and help build organizational capability around Oracle CC&B solutions. Qualifications
Bachelor’s degree or technical diploma in IT, Engineering, or a related field. 8+ years of experience as a Technical Solution Architect or Senior Consultant implementing Oracle CC&B, with multiple full life-cycle projects. Deep knowledge of utility industry processes and their mapping to CC&B functionalities. Hands-on expertise in installation, configuration, troubleshooting, performance tuning, and customization of Oracle CC&B modules and stack. Familiarity with integration methodologies and third-party platform connections. Excellent communication, stakeholder management, problem-solving, and analytical skills. Preferred Qualifications
Oracle Utilities certifications. Experience leading digital transformation initiatives in the utilities or public sector. Role Details
Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
Oil and Gas We’re not able to show all job postings here, but this role is focused on delivering Oracle CC&B solutions for utilities with a customer-centric approach.
#J-18808-Ljbffr