firstPRO, Inc
Information Technology Service Delivery Manager
firstPRO, Inc, Boston, Massachusetts, us, 02298
Overview
firstPRO is now accepting resumes for a IT Service Delivery Manager role in Boston, MA. This is a direct hire position and onsite 4 days per week. Responsibilities
The Manager, IT Service Delivery leads the Global Onsite Support and Vendor Service Desk teams, which act as the face of IT and provide support for the organization’s 3,500 end-users. The Manager’s role is to ensure that our internal and vendor teams are aligned to provide seamless service to support the IT needs of the organization. The Manager is responsible for ensuring a high level of customer satisfaction with end users. Qualifications
Bachelor's Degree in IT Or equivalent training or experience - Required 5 years in managing IT Service Delivery or similar - Required 3 years in Team management including remote management - Preferred Ability to inspire and develop staff Excellent collaboration and team building skills Job Details
Location: Boston, MA Salary: $110,000.00-$125,000.00 Employment type: Full-time
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firstPRO is now accepting resumes for a IT Service Delivery Manager role in Boston, MA. This is a direct hire position and onsite 4 days per week. Responsibilities
The Manager, IT Service Delivery leads the Global Onsite Support and Vendor Service Desk teams, which act as the face of IT and provide support for the organization’s 3,500 end-users. The Manager’s role is to ensure that our internal and vendor teams are aligned to provide seamless service to support the IT needs of the organization. The Manager is responsible for ensuring a high level of customer satisfaction with end users. Qualifications
Bachelor's Degree in IT Or equivalent training or experience - Required 5 years in managing IT Service Delivery or similar - Required 3 years in Team management including remote management - Preferred Ability to inspire and develop staff Excellent collaboration and team building skills Job Details
Location: Boston, MA Salary: $110,000.00-$125,000.00 Employment type: Full-time
#J-18808-Ljbffr