Lucky Strike Entertainment
Overview
Be among the first 25 applicants. Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem-solving in real time. Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. This is a dynamic, fast-paced role in a world-class entertainment setting. Responsibilities
GENERATE & MONITOR CENTER REVENUE: Develop financial operational plans/budgets and monitor performance to achieve financial goals, including driving food & beverage sales. Review and control labor costs and other expenses. BE AN OPERATIONAL PRO: Manage day-to-day center operations, scheduling, planning, organizing, and communicating effectively with the team. TRAIN YOUR TEAM: Supervise and direct regular training for all staff; ensure proficiency in guest service, food & beverage operations, loss prevention, and operating standards. Supervise direct reports which may include Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers. REVIEW CENTER PERFORMANCE: Manage multiple departments, conduct regular management meetings to review performance, review profit & loss statements weekly/monthly, and adjust action plans. RALLY THE TROOPS: Maintain team morale and address center-level HR or loss prevention issues as they arise. MAKE GUESTS PRIORITY #1: Achieve and maintain guest service goals; resolve customer complaints and ensure guest satisfaction. DRIVE FOOD & BEVERAGE SALES: Oversee the management and expansion of the center’s Food & Beverage program, ensuring high standards and guest satisfaction; provide ongoing training and supervision to ensure execution of corporate initiatives and standards. REMAIN FLEXIBLE: Ability to work varying shifts, including weekends and holidays, and extended workdays as needed. Who You Are
You’re a customer service pro who thrives in a fast-paced environment, focused on the guest experience, and accountable for your performance and that of the teams you manage. You are a strong team player, an exceptional problem-solver, and have several years of full-service restaurant management experience. Qualifications & Skills
5+ Years of Management Experience in full-service kitchen, bar, restaurant, and food service operations Bachelor’s Degree Basic business math, accounting skills, and strong analytical/decision-making abilities Strong team player; exceptional people development Customer service excellence Knowledge of POS systems Solid communication skills Work Environment & Physical Demands
Typical entertainment environment requiring walking, bending, and standing for periods; ability to lift objects with assistance About Lucky Strike Entertainment
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike offers bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association and other media properties. For more information, visit ir.luckystrikeent.com. The pay range for this position is $70,000 to $80,000 yearly. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Details regarding benefits are available at www.bowlerocorp.com/careers/benefits. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management, Training, and Sales Industries: Entertainment Providers Referrals increase your chances of interviewing at Lucky Strike Entertainment.
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Be among the first 25 applicants. Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem-solving in real time. Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. This is a dynamic, fast-paced role in a world-class entertainment setting. Responsibilities
GENERATE & MONITOR CENTER REVENUE: Develop financial operational plans/budgets and monitor performance to achieve financial goals, including driving food & beverage sales. Review and control labor costs and other expenses. BE AN OPERATIONAL PRO: Manage day-to-day center operations, scheduling, planning, organizing, and communicating effectively with the team. TRAIN YOUR TEAM: Supervise and direct regular training for all staff; ensure proficiency in guest service, food & beverage operations, loss prevention, and operating standards. Supervise direct reports which may include Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers. REVIEW CENTER PERFORMANCE: Manage multiple departments, conduct regular management meetings to review performance, review profit & loss statements weekly/monthly, and adjust action plans. RALLY THE TROOPS: Maintain team morale and address center-level HR or loss prevention issues as they arise. MAKE GUESTS PRIORITY #1: Achieve and maintain guest service goals; resolve customer complaints and ensure guest satisfaction. DRIVE FOOD & BEVERAGE SALES: Oversee the management and expansion of the center’s Food & Beverage program, ensuring high standards and guest satisfaction; provide ongoing training and supervision to ensure execution of corporate initiatives and standards. REMAIN FLEXIBLE: Ability to work varying shifts, including weekends and holidays, and extended workdays as needed. Who You Are
You’re a customer service pro who thrives in a fast-paced environment, focused on the guest experience, and accountable for your performance and that of the teams you manage. You are a strong team player, an exceptional problem-solver, and have several years of full-service restaurant management experience. Qualifications & Skills
5+ Years of Management Experience in full-service kitchen, bar, restaurant, and food service operations Bachelor’s Degree Basic business math, accounting skills, and strong analytical/decision-making abilities Strong team player; exceptional people development Customer service excellence Knowledge of POS systems Solid communication skills Work Environment & Physical Demands
Typical entertainment environment requiring walking, bending, and standing for periods; ability to lift objects with assistance About Lucky Strike Entertainment
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike offers bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association and other media properties. For more information, visit ir.luckystrikeent.com. The pay range for this position is $70,000 to $80,000 yearly. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Details regarding benefits are available at www.bowlerocorp.com/careers/benefits. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management, Training, and Sales Industries: Entertainment Providers Referrals increase your chances of interviewing at Lucky Strike Entertainment.
#J-18808-Ljbffr