Frontline Managed Services
Hybrid Systems Administrator
Frontline Managed Services, Washington, District of Columbia, us, 20022
Overview
Hybrid Systems Administrator role at Frontline Managed Services. We are looking for an experienced engineer to provide high-level support for our clients. This position offers opportunities to expand your career in IT, including training and exposure to the administrative levels of networks, servers, and applications. The expected base salary range is $75,000-$85,000 per year. Actual base pay will be determined by your skills, experience, and the level at which you’re hired. What You’ll Do
Manage VLAN configurations and routing protocols. Support Cisco-based networking, firewall, and voice systems. Configure and troubleshoot Meraki networking and wireless infrastructure. Administer Office 365, Exchange, and Azure environments. Provide in-person and remote technical support to internal users. Build strong relationships with stakeholders by delivering timely and reliable IT support. Ensure a high-quality end-user experience with a customer-first approach. Collaborate with internal teams to maintain business continuity and support IT initiatives. What You Bring
Prior experience on a helpdesk, with a Managed Service Provider (MSP), or internal IT support team. Proficiency with Microsoft 365 and Exchange; relevant certifications a plus. Experience with Azure Active Directory and Intune; certifications preferred. Familiarity with ticketing systems and/or RMM tools. Strong knowledge of networking tools and protocols (VLAN, DHCP, NAT, VPN, wireless standards). Competence in both Windows and Mac OS environments. Comfortable using Microsoft collaboration platforms (Teams, SharePoint, etc.). Excellent communication skills and a professional presence; able to engage with technical and non-technical stakeholders effectively. Preferred Qualifications
Experience in legal tech (e.g., iManage, NetDocuments, Prolaw, Litera, billing or dictation software). Knowledge of security tools and standards (MFA, endpoint protection, DNS filtering, encrypted email, etc.). IT certifications such as Microsoft, CompTIA, MCP, ITIL, etc. Experience supporting IT systems in regulated industries (HIPAA, ISO, etc.). Work Environment
This is a Hybrid role requiring more than 1 day a week onsite in downtown Washington D.C. Regular interaction with employees, executives, and cross-functional teams. Occasional travel to regional offices may be required. Ability to lift 45lbs Not Sure You Meet Every Requirement?
We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience. Join Us
At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Hybrid Systems Administrator role at Frontline Managed Services. We are looking for an experienced engineer to provide high-level support for our clients. This position offers opportunities to expand your career in IT, including training and exposure to the administrative levels of networks, servers, and applications. The expected base salary range is $75,000-$85,000 per year. Actual base pay will be determined by your skills, experience, and the level at which you’re hired. What You’ll Do
Manage VLAN configurations and routing protocols. Support Cisco-based networking, firewall, and voice systems. Configure and troubleshoot Meraki networking and wireless infrastructure. Administer Office 365, Exchange, and Azure environments. Provide in-person and remote technical support to internal users. Build strong relationships with stakeholders by delivering timely and reliable IT support. Ensure a high-quality end-user experience with a customer-first approach. Collaborate with internal teams to maintain business continuity and support IT initiatives. What You Bring
Prior experience on a helpdesk, with a Managed Service Provider (MSP), or internal IT support team. Proficiency with Microsoft 365 and Exchange; relevant certifications a plus. Experience with Azure Active Directory and Intune; certifications preferred. Familiarity with ticketing systems and/or RMM tools. Strong knowledge of networking tools and protocols (VLAN, DHCP, NAT, VPN, wireless standards). Competence in both Windows and Mac OS environments. Comfortable using Microsoft collaboration platforms (Teams, SharePoint, etc.). Excellent communication skills and a professional presence; able to engage with technical and non-technical stakeholders effectively. Preferred Qualifications
Experience in legal tech (e.g., iManage, NetDocuments, Prolaw, Litera, billing or dictation software). Knowledge of security tools and standards (MFA, endpoint protection, DNS filtering, encrypted email, etc.). IT certifications such as Microsoft, CompTIA, MCP, ITIL, etc. Experience supporting IT systems in regulated industries (HIPAA, ISO, etc.). Work Environment
This is a Hybrid role requiring more than 1 day a week onsite in downtown Washington D.C. Regular interaction with employees, executives, and cross-functional teams. Occasional travel to regional offices may be required. Ability to lift 45lbs Not Sure You Meet Every Requirement?
We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience. Join Us
At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr