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The Animal Cardiology Center

Client Care Coordinator

The Animal Cardiology Center, New York, New York, us, 10261

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Overview The Animal Cardiology Center (TACC) is seeking a Client Care Coordinator to join our thriving specialty practice in Brooklyn's DUMBO neighborhood. We are a state-of-the-art, cardiology specific practice with a dynamic and rewarding culture and a focus on employee wellness that opened in January 2023. The Client Care Coordinator is the first and last point of contact for our clients and is the face of our practice. You will work closely with our dedicated clinical staff and be an ambassador for the organization to the public, our clients, and the professional community. We are passionate about animals, their welfare, and about people and their welfare. Our culture is focused on kindness and respect and a healthy work/life balance to maximize your potential and professional growth. This is a wonderful opportunity to refine your skills and expand your knowledge in a prestigious, boutique environment.

What You’ll Do

Greet clients and patients, deliver best in class customer service, and ensure all client questions are answered in an informative and friendly manner

Communicate and collaborate with colleagues regarding patient care and client questions

Document communications and conversations

Manage the appointment schedule

Receive payments for services rendered and oversee daily financial reconciliation

Perform intake and discharge duties

Perform general administrative duties

Answer multiple phone lines

Maintain common areas

What We Require

2+ years of experience in a customer service or client facing role (Veterinary Preferred)

Excellent written and verbal communication skills

Comfort working around all types of dogs and cats

Exceptional organizational skills with a keen eye for detail

Adaptability and focus in a busy environment

A passion for animals

We provide equal opportunities for everyone who applies to and works for our company, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, disability, and all other law-protected considerations that make you, You.

NYS Pay Range

$20 - $23 USD

Compensation The range for this role is $20-$23/hr.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Veterinary Services

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