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Pano AI

Senior / Principal Product Designer

Pano AI, San Francisco, California, United States, 94199

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Overview

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Senior / Principal Product Designer

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Pano AI . Pano AI is a leader in early wildfire detection and intelligence, combining hardware, software, and artificial intelligence to provide real-time, actionable information to fire professionals. We are a 130+ person growth-stage hybrid-remote startup, headquartered in San Francisco. Our mission is to help communities detect and respond to wildfires faster and more safely. The Role

As a

Senior / Principal Product Designer

at Pano AI, you will own the design of one of our most critical product areas: the Alerts experience. Alerts are the front line of how our customers derive value from Pano — they must be clear, actionable, and defensible in environments where seconds and accuracy matter. You will be the first dedicated design leader on the Alerts squad, responsible for shaping both strategy and execution. You’ll partner with a highly engaged PM, a team of engineers, and cross-functional leaders to reduce alert fatigue, strengthen customer trust, and design systems that directly help communities detect and respond to wildfires faster. This role offers visibility with executives, including the CEO, and the opportunity to influence how Pano’s technology impacts the world. You will have end-to-end ownership of a high-stakes product area where your work will have a measurable impact on public safety, climate resilience, and critical infrastructure protection. What You’ll Do

Lead design strategy and execution for the Alerts squad, as the team’s first dedicated designer. Collaborate closely with PMs, engineers, legal, and executives to define and deliver end-to-end customer experiences. Translate complex user needs into clear flows, information architecture, and notification logic systems that balance early detection with reducing false positives. Conduct user research with dispatchers, fire agencies, and other stakeholders to inform design decisions and reduce “alert fatigue.” Design in Figma across interaction, information, and visual design; prototyping and coding skills are a plus. Present and defend design decisions to executives, ensuring they are backed by research and aligned with business and legal considerations. Shape and evolve the Alerts experience into a more relevant, defensible, and trustworthy system for customers. Balance tactical delivery with strategic systems thinking, prioritizing the highest-impact opportunities for improvement. Who You Are

8+ years of product or UX design experience, with a strong portfolio of end-to-end ownership in fast-paced environments. Bachelor’s or Master’s degree in Design, HCI, or related field (or equivalent experience). Strong systems thinker with expertise in interaction, information, and visual design; proficient in Figma. Comfortable operating at multiple altitudes—from detailed execution to strategic, long-term design decisions. Confident presenting to executives and skilled at navigating cross-functional priorities across product, engineering, and legal. Customer-obsessed and empathetic, focused on creating solutions that reduce friction, build trust, and deliver clear value. Experience with alerting, notification, or adjacent SaaS products (PagerDuty, Sentry, Nest, Ring, etc.) is highly valuable but not required. Motivated by mission-driven work, excited to design technology that saves lives and strengthens climate resilience. Key Competencies

Design Excellence – Strong foundation in design fundamentals with depth in areas like interaction, visual, motion, or prototyping; able to deliver work that is both effective and inspiring. Product & Customer Focus – Ground decisions in user needs, research, and business context to ensure solutions create real value. Communication – Clearly articulate design choices and use storytelling, visuals, and prototypes to influence and align cross-functional teams. Leadership – Proactively drive initiatives forward, take ownership in ambiguous spaces, and elevate the standard of design across the team. Compensation and Benefits

Salary range: $147,999 - $215,000 per year. Final salary offered is based on factors including qualifications, education, experience, knowledge, skills, and location. This position is eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k benefits. Equal Opportunity

Pano is an equal opportunity employer committed to recruiting and supporting our team members regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Design, Art/Creative, and Information Technology Referrals increase your chances of interviewing at Pano AI. Get notified about new Senior Product Designer jobs in San Francisco, CA.

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