Beam Suntory
At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.
Overview The Customer Solutions Senior Director will lead a team of fifteen in developing and delivering strategic and tactical recommendations to internal and external partners, rooted in category management fundamentals, advanced analytics, and robust shopper insights.
Role Responsibilities
Lead, inspire, and empower a diverse team, providing a clear vision and fostering a culture of accountability
Attract and retain top talent in category management, prioritizing candidates with a commercial mindset and who can build relationships
Foster a diverse, equitable, and inclusive culture that is embedded in the team's DNA
Develop and execute a comprehensive strategy to position Suntory Global Spirits as the premier Category Advisor and Insights thought leader
Analyze the customer landscape to identify opportunities for optimizing resource deployment, ensuring our team is strategically aligned to support the most critical business units
Drive a team to deliver with excellence against all elements of a retail category plan, with an emphasis on engagement, influence and impact
Develop a team with a high commercial acumen to become indispensable partners in support of SGS sales leadership (NAMs) with robust analytics, rooted in customer, shopper, and consumption data
Assess customer data landscape, effectively deploy a $2M budget to ensure SGS commercial teams are equipped to win with our most strategic customers
Leverage internal data assets to create a platform of business intelligence tools, focused on financial analytics and customer program activities
Actively engage, inspire, and motivate distributor Category Management teams to execute against SGS standards
Participate across cross-functional workstreams, including:
Performance Management cycles
Key Performance Indicators (KPI) development and measurement
Consumption reporting and analytics
Innovation ideation and assessment
Shopper Insights ideation, interpretation and execution
Shelf Standards (6Ps – Placement) guidance and recommendations to ensure brand strategy is consistently executed
Lead partnership and management of distributor counterpart and team to ensure collaboration in identifying, presenting and securing customer opportunities to drive long-term sustainable growth
Qualifications
Relevant Bachelor’s degree required – Master’s Degree a plus
Minimum 15 years’ experience in sales and/or category management at a manufacturer or distributor – beverage alcohol experience strongly preferred
Strong commercial acumen, demonstrated experience across off-premise/on-premise channels
Proven people leader with deep experience in building/leading high-performance teams
Excellent presentation, communication skills
Mastery of MS applications and relevant category management software and applications
Excellent interpersonal skills and strategic thinker with demonstrated experience working collaboratively across functions
Deep mastery of Category Management fundamentals
Excellent negotiation skills, vendor management skills and experience in managing budgets
Ability to travel up to 25%
Compensation Salary Range: $205,000-$256,000, along with an annual bonus, 401K match, profit sharing, and medical and wellness benefits. The salary range is commensurate with the candidate’s location, experience, and skillset. The incumbent can be based in the following core offices - San Francisco, Los Angeles, Chicago, Dallas, Louisville, New York, or Miami.
Equal Opportunity At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.
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Overview The Customer Solutions Senior Director will lead a team of fifteen in developing and delivering strategic and tactical recommendations to internal and external partners, rooted in category management fundamentals, advanced analytics, and robust shopper insights.
Role Responsibilities
Lead, inspire, and empower a diverse team, providing a clear vision and fostering a culture of accountability
Attract and retain top talent in category management, prioritizing candidates with a commercial mindset and who can build relationships
Foster a diverse, equitable, and inclusive culture that is embedded in the team's DNA
Develop and execute a comprehensive strategy to position Suntory Global Spirits as the premier Category Advisor and Insights thought leader
Analyze the customer landscape to identify opportunities for optimizing resource deployment, ensuring our team is strategically aligned to support the most critical business units
Drive a team to deliver with excellence against all elements of a retail category plan, with an emphasis on engagement, influence and impact
Develop a team with a high commercial acumen to become indispensable partners in support of SGS sales leadership (NAMs) with robust analytics, rooted in customer, shopper, and consumption data
Assess customer data landscape, effectively deploy a $2M budget to ensure SGS commercial teams are equipped to win with our most strategic customers
Leverage internal data assets to create a platform of business intelligence tools, focused on financial analytics and customer program activities
Actively engage, inspire, and motivate distributor Category Management teams to execute against SGS standards
Participate across cross-functional workstreams, including:
Performance Management cycles
Key Performance Indicators (KPI) development and measurement
Consumption reporting and analytics
Innovation ideation and assessment
Shopper Insights ideation, interpretation and execution
Shelf Standards (6Ps – Placement) guidance and recommendations to ensure brand strategy is consistently executed
Lead partnership and management of distributor counterpart and team to ensure collaboration in identifying, presenting and securing customer opportunities to drive long-term sustainable growth
Qualifications
Relevant Bachelor’s degree required – Master’s Degree a plus
Minimum 15 years’ experience in sales and/or category management at a manufacturer or distributor – beverage alcohol experience strongly preferred
Strong commercial acumen, demonstrated experience across off-premise/on-premise channels
Proven people leader with deep experience in building/leading high-performance teams
Excellent presentation, communication skills
Mastery of MS applications and relevant category management software and applications
Excellent interpersonal skills and strategic thinker with demonstrated experience working collaboratively across functions
Deep mastery of Category Management fundamentals
Excellent negotiation skills, vendor management skills and experience in managing budgets
Ability to travel up to 25%
Compensation Salary Range: $205,000-$256,000, along with an annual bonus, 401K match, profit sharing, and medical and wellness benefits. The salary range is commensurate with the candidate’s location, experience, and skillset. The incumbent can be based in the following core offices - San Francisco, Los Angeles, Chicago, Dallas, Louisville, New York, or Miami.
Equal Opportunity At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.
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