Reflex Media, Inc.
CAREER OPPORTUNITY: TECHNICAL PRODUCT MANAGER
As a Technical Product Manager at Reflex Media, you’ll take ownership of the internal tools and systems that support our platform’s operational excellence, such as payments processing, content moderation, and customer support infrastructure. You’ll work cross-functionally with engineering, DevOps, operations, compliance, and data teams to deliver high-impact, scalable solutions. This is an individual contributor role with strategic visibility and deep involvement in how our internal products evolve to support a global user base.
Technical Product Ownership & Strategy
Own the product roadmap and execution for internal systems (e.g., payments, moderation, support tools)
Translate operational requirements into detailed product specs and user stories
Collaborate with engineering, DevOps, and data teams to define and deliver scalable, secure, and performant solutions
Drive alignment across stakeholders, clarify priorities, and facilitate trade-off discussions
Partner with compliance, legal, and finance to ensure regulatory adherence (e.g., PCI, GDPR)
Monitor system performance, reliability, and usage patterns to inform product decisions
Define success metrics and iterate based on data and system feedback
Lead QA/UAT cycles and ensure quality standards are met before deployment
Cross-Functional Collaboration
Act as a bridge between product and engineering, ensuring technical feasibility and smart prioritization
Partner with software engineers, DevOps, and architects to design robust solutions
Collaborate with data analysts and stakeholders to optimize system performance and automation
Execution & Delivery
Manage product lifecycles from planning to release, with a focus on agile methodologies
Identify technical risks, performance bottlenecks, and architecture improvements proactively
Define and implement metrics for system performance, uptime, and operational efficiency
Data-Driven Decision-Making
Leverage analytics, monitoring tools, and system logs to inform product enhancements
Support automation and ML-driven improvements for moderation and support tools where applicable
Define KPIs for system reliability, scalability, and internal user experience
Qualifications & Experience Required
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
3+ years of experience in technical product management or internal platform ownership
Strong understanding of software architecture, API design, and cloud infrastructure (AWS preferred)
Hands-on experience with system integrations, APIs, and SQL
Familiarity with CI/CD, DevOps, and agile delivery environments
Ability to communicate across technical and non-technical teams with clarity and confidence
Preferred
Master’s degree in Computer Science, Engineering, or related field
Experience working on payment processing systems (e.g., Stripe, PayPal, or in-house platforms)
Background in building automation for moderation, fraud detection, or support workflows
Hands-on familiarity with distributed systems, API gateways, and DevSecOps principles
Prior experience as a software engineer, solutions architect, or internal tools product owner
Who We Are Reflex Media is a next-generation high-tech marketing company led by our Founder & CEO, an MIT alumnus. Based in Las Vegas, Nevada, our business blends data, software, and artificial intelligence with business operations and customer service. Our culture emphasizes growth, passion, and excellence. The founder advocates measurement-based management and creating opportunities to grow—our team members are expected to develop into high performers.
Who We’re Looking For
Brand Advocates: Individuals who deeply understand and align with the Reflex Media brand and mission
Passionate Professionals: Enthusiastic team members committed to meaningful connections and growth
Ambitious Learners: Eager to learn and expand capabilities
Innovative High Performers: Those who introduce outside-the-box solutions
Proactive Communicators: Excellent communicators who contribute meaningfully
Resilient Problem Solvers: Enduring and flexible with strong critical thinking
Adaptable Innovators: Quick to adjust to new conditions while driving improvements
Benefits & Perks
99% coverage of our medical base plan, dental, and vision insurance
65% coverage of our medical base plan, dental, and vision insurance for qualified dependents
100% coverage of short-term disability, long-term disability, and life insurance for qualified employees
50% 401(k) match up to 6% per month
Flexible Spending Account (FSA)
Flexible paid time off
And so much more
Equal Opportunity Employer Reflex Media is an equal-opportunity employer committed to diversity and inclusion in the workplace. We strictly prohibit discrimination of any kind. Candidates are encouraged to apply for qualified positions regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. Reflex Media's hiring decisions are based solely on qualifications, merit, and the needs of the company. All offers of employment are contingent upon the completion of a full background and reference check.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Product Management
Industries: Public Relations and Communications Services
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As a Technical Product Manager at Reflex Media, you’ll take ownership of the internal tools and systems that support our platform’s operational excellence, such as payments processing, content moderation, and customer support infrastructure. You’ll work cross-functionally with engineering, DevOps, operations, compliance, and data teams to deliver high-impact, scalable solutions. This is an individual contributor role with strategic visibility and deep involvement in how our internal products evolve to support a global user base.
Technical Product Ownership & Strategy
Own the product roadmap and execution for internal systems (e.g., payments, moderation, support tools)
Translate operational requirements into detailed product specs and user stories
Collaborate with engineering, DevOps, and data teams to define and deliver scalable, secure, and performant solutions
Drive alignment across stakeholders, clarify priorities, and facilitate trade-off discussions
Partner with compliance, legal, and finance to ensure regulatory adherence (e.g., PCI, GDPR)
Monitor system performance, reliability, and usage patterns to inform product decisions
Define success metrics and iterate based on data and system feedback
Lead QA/UAT cycles and ensure quality standards are met before deployment
Cross-Functional Collaboration
Act as a bridge between product and engineering, ensuring technical feasibility and smart prioritization
Partner with software engineers, DevOps, and architects to design robust solutions
Collaborate with data analysts and stakeholders to optimize system performance and automation
Execution & Delivery
Manage product lifecycles from planning to release, with a focus on agile methodologies
Identify technical risks, performance bottlenecks, and architecture improvements proactively
Define and implement metrics for system performance, uptime, and operational efficiency
Data-Driven Decision-Making
Leverage analytics, monitoring tools, and system logs to inform product enhancements
Support automation and ML-driven improvements for moderation and support tools where applicable
Define KPIs for system reliability, scalability, and internal user experience
Qualifications & Experience Required
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
3+ years of experience in technical product management or internal platform ownership
Strong understanding of software architecture, API design, and cloud infrastructure (AWS preferred)
Hands-on experience with system integrations, APIs, and SQL
Familiarity with CI/CD, DevOps, and agile delivery environments
Ability to communicate across technical and non-technical teams with clarity and confidence
Preferred
Master’s degree in Computer Science, Engineering, or related field
Experience working on payment processing systems (e.g., Stripe, PayPal, or in-house platforms)
Background in building automation for moderation, fraud detection, or support workflows
Hands-on familiarity with distributed systems, API gateways, and DevSecOps principles
Prior experience as a software engineer, solutions architect, or internal tools product owner
Who We Are Reflex Media is a next-generation high-tech marketing company led by our Founder & CEO, an MIT alumnus. Based in Las Vegas, Nevada, our business blends data, software, and artificial intelligence with business operations and customer service. Our culture emphasizes growth, passion, and excellence. The founder advocates measurement-based management and creating opportunities to grow—our team members are expected to develop into high performers.
Who We’re Looking For
Brand Advocates: Individuals who deeply understand and align with the Reflex Media brand and mission
Passionate Professionals: Enthusiastic team members committed to meaningful connections and growth
Ambitious Learners: Eager to learn and expand capabilities
Innovative High Performers: Those who introduce outside-the-box solutions
Proactive Communicators: Excellent communicators who contribute meaningfully
Resilient Problem Solvers: Enduring and flexible with strong critical thinking
Adaptable Innovators: Quick to adjust to new conditions while driving improvements
Benefits & Perks
99% coverage of our medical base plan, dental, and vision insurance
65% coverage of our medical base plan, dental, and vision insurance for qualified dependents
100% coverage of short-term disability, long-term disability, and life insurance for qualified employees
50% 401(k) match up to 6% per month
Flexible Spending Account (FSA)
Flexible paid time off
And so much more
Equal Opportunity Employer Reflex Media is an equal-opportunity employer committed to diversity and inclusion in the workplace. We strictly prohibit discrimination of any kind. Candidates are encouraged to apply for qualified positions regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. Reflex Media's hiring decisions are based solely on qualifications, merit, and the needs of the company. All offers of employment are contingent upon the completion of a full background and reference check.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Product Management
Industries: Public Relations and Communications Services
#J-18808-Ljbffr