salesforce.com, inc.
Senior Manager / Director, Global GTM Strategy
salesforce.com, inc., Atlanta, Georgia, United States, 30383
Overview
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You are the future of Salesforce. Applications will be accepted until 11/03/2025. To fuel the growth of our AI solutions, Salesforce is undergoing a transformation in how we drive and scale customer value through consumption. As the company pivots toward consumption-based growth models across key product lines - Agentforce, Data Cloud, MuleSoft, and Commerce - there is a need to define and operationalize the cross-functional GTM strategy that enables this shift. We are seeking an experienced Sr. Manager / Director to accelerate Salesforce\'s consumption transformation by shaping the enterprise-wide Consumption Strategy across the spectrum of consumption roles, metrics, tools. This role will address a strategic gap at the intersection of GTM design, sales strategy, cross-cloud alignment, and operational execution, and will bridge teams across Sales, Success, Partners, Services, Finance, Product, and Systems to execute against complex, interdependent workstreams. The ideal candidate is strategic, with a strong bias for action, thrives in ambiguity, can align cross-functional executive collaborators, and can think globally across the enterprise. You should be able to navigate a complex multi-product and multi-role environment where end-to-end accountability for consumption is shared across multiple organizations, and excel at bringing it all together. Responsibilities
Enterprise GTM Transformation: Lead the design and evolution of consumption roles, responsibilities, and metrics - including the Consumption Seller role and NCR as the north star metric. Multi-Stakeholder Alignment: Orchestrate decision-making across SVP+ stakeholders and ELT to drive alignment on GTM accountability, coverage models, compensation strategies, and role clarity. Data & Systems Strategy: Drive business case development and technical requirements to support integrated consumption insights across tools such as the Consumption Calculator, Consumption Plan, and Deal Intent. Field Execution & Adoption: Translate strategy into executable plans for field teams, including the launch and refinement of the Consumption Plan, and clear roles and responsibilities across jobs to be done by each customer-facing role. Consumption Insights: Lead discovery of the current state consumption business through deep analysis of the business and stakeholder interviews; identify strengths and deficiencies, and key trends to inform recommendations into future potential strategic changes to increase consumption growth. Broad Relationship Building: Build strong relationships and influence a broad set of stakeholders across the company, including Sales, Success, Partners, Services, Finance, Product, and Systems. Basic Requirements
Experience: 7+ years of experience in GTM/Sales Strategy or Product Strategy at a top strategy consulting firm or high-growth SaaS company; experience with B2B consumption models preferred. Education: BS/BA degree or equivalent experience. Strategic & Analytical Acumen: Strong ability to think strategically, analyze complex pre-sales, sales, and post-sales dynamics, and translate insights into actionable consumption strategies. Leadership & Influence: Demonstrated experience leading and working with cross-functional leaders in a matrixed environment. Ability to influence and align executive and senior stakeholders with high EQ and tact while navigating conflict productively. Managing Ambiguity: Ability to lead through change, prioritize, cut through noise, and execute with limited information. Communication Excellence: Exceptional written, verbal, and presentation skills, including experience in high-level business discussions with C-suite executives. Dynamic Environment Aptitude: Self-starter with high energy and passion; proven effectiveness leading teams in fast-paced, dynamic environments. Demonstrates grit and uses resources effectively to achieve goals. Collaboration & Teaming: Natural collaborator who builds strong relationships across the organization and within the team. Takes ownership, inspires others, is humble and authentic, expresses gratitude, and fosters trust. Unleash Your Potential
When you join Salesforce, you\'ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we\'ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what\'s possible—for yourself, for AI, and the world. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality and strive to create an inclusive workplace free from discrimination. Applicants will be assessed on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions are fair and based on merit. Compensation, benefits, and other terms are determined by location and role.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You are the future of Salesforce. Applications will be accepted until 11/03/2025. To fuel the growth of our AI solutions, Salesforce is undergoing a transformation in how we drive and scale customer value through consumption. As the company pivots toward consumption-based growth models across key product lines - Agentforce, Data Cloud, MuleSoft, and Commerce - there is a need to define and operationalize the cross-functional GTM strategy that enables this shift. We are seeking an experienced Sr. Manager / Director to accelerate Salesforce\'s consumption transformation by shaping the enterprise-wide Consumption Strategy across the spectrum of consumption roles, metrics, tools. This role will address a strategic gap at the intersection of GTM design, sales strategy, cross-cloud alignment, and operational execution, and will bridge teams across Sales, Success, Partners, Services, Finance, Product, and Systems to execute against complex, interdependent workstreams. The ideal candidate is strategic, with a strong bias for action, thrives in ambiguity, can align cross-functional executive collaborators, and can think globally across the enterprise. You should be able to navigate a complex multi-product and multi-role environment where end-to-end accountability for consumption is shared across multiple organizations, and excel at bringing it all together. Responsibilities
Enterprise GTM Transformation: Lead the design and evolution of consumption roles, responsibilities, and metrics - including the Consumption Seller role and NCR as the north star metric. Multi-Stakeholder Alignment: Orchestrate decision-making across SVP+ stakeholders and ELT to drive alignment on GTM accountability, coverage models, compensation strategies, and role clarity. Data & Systems Strategy: Drive business case development and technical requirements to support integrated consumption insights across tools such as the Consumption Calculator, Consumption Plan, and Deal Intent. Field Execution & Adoption: Translate strategy into executable plans for field teams, including the launch and refinement of the Consumption Plan, and clear roles and responsibilities across jobs to be done by each customer-facing role. Consumption Insights: Lead discovery of the current state consumption business through deep analysis of the business and stakeholder interviews; identify strengths and deficiencies, and key trends to inform recommendations into future potential strategic changes to increase consumption growth. Broad Relationship Building: Build strong relationships and influence a broad set of stakeholders across the company, including Sales, Success, Partners, Services, Finance, Product, and Systems. Basic Requirements
Experience: 7+ years of experience in GTM/Sales Strategy or Product Strategy at a top strategy consulting firm or high-growth SaaS company; experience with B2B consumption models preferred. Education: BS/BA degree or equivalent experience. Strategic & Analytical Acumen: Strong ability to think strategically, analyze complex pre-sales, sales, and post-sales dynamics, and translate insights into actionable consumption strategies. Leadership & Influence: Demonstrated experience leading and working with cross-functional leaders in a matrixed environment. Ability to influence and align executive and senior stakeholders with high EQ and tact while navigating conflict productively. Managing Ambiguity: Ability to lead through change, prioritize, cut through noise, and execute with limited information. Communication Excellence: Exceptional written, verbal, and presentation skills, including experience in high-level business discussions with C-suite executives. Dynamic Environment Aptitude: Self-starter with high energy and passion; proven effectiveness leading teams in fast-paced, dynamic environments. Demonstrates grit and uses resources effectively to achieve goals. Collaboration & Teaming: Natural collaborator who builds strong relationships across the organization and within the team. Takes ownership, inspires others, is humble and authentic, expresses gratitude, and fosters trust. Unleash Your Potential
When you join Salesforce, you\'ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we\'ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what\'s possible—for yourself, for AI, and the world. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality and strive to create an inclusive workplace free from discrimination. Applicants will be assessed on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions are fair and based on merit. Compensation, benefits, and other terms are determined by location and role.
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